11 of 11 Customer Analyst Jobs in the UK

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer analytics projects ...

Reports to : Head of Customer Analytics About Us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability … additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. Job Purpose As a Customer Data Analyst, you will support the Customer Analytics team by applying analytical thinking and data-led approaches to better understand customer ...

Customer Contact Analyst Salary circa £30,000 per annum Plus 34 days leave, rising to 39 (includes bank holidays and a me day and the option to buy 5 more each year!) and 2 paid volunteering days each year Permanent, Full time (37.5 hpw) One Strawberry Lane, Newcastle … upon Tyne We cant offer CoS for this role Home, a place where you belong You will turn customer conversations into insight that actually changes how we work. Instead of creating reports nobody reads, you will build stories that help our Customer Service Centre make better choices every ...

LEAD CUSTOMER INSIGHT ANALYST £60,000–£70,000 + 10% Bonus | Leeds (2 days/week) | Healthcare E-commerce THE COMPANY UK's largest online healthcare platform delivering prescriptions directly to patients' homes. Four core divisions: NHS prescription delivery, private online consultations, pet healthcare, and direct-to-consumer … health products. PE-backed, forecasting 20% growth, scaling to £1bn+ turnover. THE ROLE Lead the customer insight function and manage a team of 4 Insight Analysts. Full ownership of customer segmentation, LTV modeling, and insight strategy across acquisition, retention, and lifecycle campaigns. Report to Head of Customer ...

Customer Campaign Analyst - B2C - Mobile Telecoms - Reading - 6-Month Contract We're looking for a junior, data-focused analyst to support customer marketing campaign reporting and analysis within a fast-paced, agile environment. This role is ideal for someone early in their data career who enjoys … working with numbers, dashboards and performance reporting, and wants to build hands-on experience in customer and campaign analytics. What you'll be doing: Supporting campaign performance reporting, including regular updates and post-campaign analysis Updating and maintaining Tableau dashboards used to track campaign results Running SQL queries ...

Title: Customer Proposition Design Analyst Location: London - Flexible working Contract type: Contractor - 8 Months, likely to extend (Starts in April) IR35: Outside Core Purpose of the Role Cedar is supporting the delivery of a significant strategic transformation programme focused on increasing competition, resilience and service reach within … community banking infrastructure. This transformation requires the development of customer-centric, accessible and scalable propositions across multiple workstreams, including assisted services, automated solutions and new hub models. Responsibilities Lead the development of customer journeys and service blueprints, ensuring clarity of steps, pain points, interactions and value exchanges across ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

international markets, with e-commerce at the heart of our growth strategy. Blending creativity with commercial focus, we deliver seamless customer experiences across web, mobile and marketplace channels. Data plays a central role in how we trade, optimise and innovate, and our Digital Team works cross-functionally with Product … Marketing, Merchandising and Technology to turn insight into action and drive sustainable revenue growth. The Role Reporting directly to the CIO, the Data Analyst will lead the analysis of e-commerce performance and customer behaviour to drive conversion, retention and profitability. You will monitor and optimise key KPIs ...

Data Analyst London, hybrid 2 days in office, up to 50000 This is an excellent opportunity to join a growing data function where you will play a central role in shaping analysis, forecasting and insight for a fast paced, mission led organisation. If you enjoy variety, autonomy and real … including joins, selection and manipulation of relational data * Experience using Power BI to build dashboards and data visualisation * Ability to work with CRM and customer datasets in a campaign or marketing context * Strong analytical thinking with the ability to translate insight into clear narratives * Comfortable working in fast paced ...

Your new company You'll be working for the customer focused team of a national organisation. Working pattern Remote 37hrs ASAP Start 1 month temp duration Your new role Configure, test and quality assure the updated Customer Survey within the Qualtrics platform, ensuring accuracy and effective response tracking. ...

work closely with marketing, CRM, and technology teams to enhance customer journeys and campaign effectiveness across platforms such as Braze, Treasure Data (CDP), and other marketing automation tools . The role requires strong stakeholder engagement, requirements gathering, process mapping, and experience translating business needs into technical solutions within customer … hybrid role based in the West Midlands, requiring travel to site as part of a flexible working model. Ideal for an experienced Business Analyst with a strong background in customer data, marketing platforms, and digital engagement within a fast-paced commercial environment. ... ...