19 of 19 Customer Analytics Jobs in London

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer More ❯

Marketing Analyst/Junior Customer Analyst Up to £35,000 Hybrid - London A fantastic opportunity to join a boutique digital agency as a Marketing Analyst , working across a range of exciting clients and projects. THE COMPANY This boutique digital agency delivers a full spectrum of data and analytics services, partnering with clients across various sectors to drive smarter … marketing and business decisions. As a Marketing Analyst , you'll join a growing analytics team, helping clients optimise their customer strategies and marketing performance through data-led insight. This is an ideal next step for someone with ~1 year of marketing/customer analytics experience looking to deepen their skills in a fast-paced, supportive environment. … THE ROLE & RESPONSIBILITIES Delivering insight reports and dashboards to visualise customer and marketing data Conducting detailed customer and campaign performance analysis to uncover actionable insights Supporting client teams by identifying opportunities for improved targeting and engagement Managing and maintaining clean, structured datasets across platforms Assisting with the implementation and optimisation of marketing analytics tools (e.g. GA, CRM More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

. Lead Retail Analytics & Growth Consultant page is loaded Lead Retail Analytics & Growth Consultantlocations: Londontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: November 30, 2025 (30+ days left to apply)job requisition id: SR-33882It's fun to work in a company where people truly BELIEVE in what they are doing! We … re committed to bringing passion and customer focus to the business. Lead Retail Analytics & Growth Consultant Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is … expertise in AI, Engineering & Design/Behavioral sciences. Success Profile: You have a demonstrated track record of leading strategic engagements within new and existing Retail accounts for pure-play analytics services, while consistently achieving or exceeding quarterly and annual goals. You have strong commercial acumen that you can execute on to manage and grow revenue, work with purchase as More ❯

an award-winning data team they're looking to grow! THE ROLE As a Senior Analyst, you can expect to be involved in the following: Take ownership on B2C customer analytics projects for the business to understand how customers interact with the brand Deliver on projects to understand trends, CLTV, segmentation, etc Providing actionable insights to senior stakeholders … SQL and Python YOUR SKILLS AND EXPERIENCE SQL experience is required Dashboarding experience is needed Python experience is a plus Experience working in telecoms or subscriptions is a plus Customer Analytics experience required BENEFITS Salary up to £85,000 Great opportunity to lead on projects Plenty of opportunity to progress within the business How to apply Express your More ❯

an award-winning data team they're looking to grow! THE ROLE As a Senior Analyst, you can expect to be involved in the following: Take ownership on B2C customer analytics projects for the business to understand how customers interact with the brand Deliver on projects to understand trends, CLTV, segmentation, etc Providing actionable insights to senior stakeholders … SQL and Python YOUR SKILLS AND EXPERIENCE SQL experience is required Dashboarding experience is needed Python experience is a plus Experience working in telecoms or subscriptions is a plus Customer Analytics experience required BENEFITS Salary up to £85,000 Great opportunity to lead on projects Plenty of opportunity to progress within the business How to apply Express your More ❯

Head of Commercial Analytics £135,000 + Bonus + Equity London, Hybrid A leading global marketplace is hiring a Head of Commercial Analytics to steer strategic commercial performance and lead a high-impact analytics function across a highly competitive consumer sector in the UK. The Role You'll oversee a senior team across Pricing, Trading, and Customer Analytics - using data to drive strategy, defend market share, and unlock growth opportunities. This is a commercial, P&L-focused role where analytics is central to decision-making and business performance. Your Impact Own and lead analytics across pricing, promotions, customer behavior, and trading performance Partner closely with Strategy, Commercial, and Marketing to drive revenue … and market share growth Identify and action opportunities across core and emerging customer segments Develop experienced senior managers while remaining close to the most business-critical analytical work What We're Looking For Experience leading large, high-performing analytics teams (including managing other managers) Deep commercial acumen - with a strong grip on pricing, trading, and end-to-end More ❯

Head of Commercial Analytics £135,000 + Bonus + Equity London, Hybrid A leading global marketplace is hiring a Head of Commercial Analytics to steer strategic commercial performance and lead a high-impact analytics function across a highly competitive consumer sector in the UK. The Role You'll oversee a senior team across Pricing, Trading, and Customer Analytics - using data to drive strategy, defend market share, and unlock growth opportunities. This is a commercial, P&L-focused role where analytics is central to decision-making and business performance. Your Impact Own and lead analytics across pricing, promotions, customer behavior, and trading performance Partner closely with Strategy, Commercial, and Marketing to drive revenue … and market share growth Identify and action opportunities across core and emerging customer segments Develop experienced senior managers while remaining close to the most business-critical analytical work What We're Looking For Experience leading large, high-performing analytics teams (including managing other managers) Deep commercial acumen - with a strong grip on pricing, trading, and end-to-end More ❯

Data Scientist London, United Kingdom Consulting Hybrid Company Description STRAT7 Bonamy Finch is a data science, AI, and segmentation consultancy. We use data, insights, and proprietary technology to create customer-centric strategies that drive real business impact. We have a long history of innovation in machine learning, natural language processing, and generative AI. About STRAT7 We are part of … STRAT7, a global strategic insight and customer analytics group. STRAT7 specializes in customer-centric growth, helping many of the world's most ambitious brands understand, predict, and act on change through technology-powered data and insight solutions. Headquartered in London, the group comprises six dynamic agencies with 400 employees across 12 locations in Europe, US, and APAC. … seek a Senior Data Scientist skilled in cluster analysis, preferably with knowledge of natural language processing, to consult on our specialized projects involving advising, designing, conducting, and leading survey analytics projects. This role offers an exciting opportunity for someone eager to develop their data analytics skills further. The successful candidate should have advanced knowledge and experience with a More ❯

product development and go-to-market execution. As Director, you will own the commercial roadmap for both the Insight capabilities (current market intelligence, pricing and fundamental data) and Hindsight analytics (historical data, market retrospectives and more). You'll work with cutting-edge technologies including AI and machine learning while leading a high-performing team of product professionals. You … provide customers with intelligence wherever they need it to be effective. Responsibilities Strategic Product Leadership Define and execute comprehensive product strategy for Insight & Hindsight portfolios, balancing organisational needs with customer requirements to drive significant commercial outcomes Set the strategic agenda for multiple product domains and drive programme execution across complex, interconnected systems Propose new business models, pricing strategies and … and Hindsight focused portfolio. Interact extensively with customers to understand their business challenges and use cases in great depth Thoroughly understand competitive products and strategy, and how they influence customer decision-making Predict trends within customer segments and apply deep knowledge of how value is perceived across different market segments Drive customer-centric product development through hypothesis More ❯

their goals and critical metrics, and then analyze data to provide actionable recommendations.Our culture is about getting things done iteratively and rapidly, with open feedback and discussion. We believe analytics is a team sport, but we strive for independent decision-making and taking smart risks.Data Scientist's day-to-day activities will include, but not be limited to:- Perform … automate recurring data pull and modeling processes.- Leverage Tableau and Keynote to visualise insights and deliver results in business presentations and dashboards. Minimum Qualifications Relevant background in Strategy & Planning, Analytics, Data Science Stakeholder Management: Outstanding verbal and written communication skills. Strategic thinking and a consultative approach Programming: Professional experience with SQL and Python. Visualisation: Proven experience with Tableau for … data visualisation and dashboard development Prior professional experience in financial products and services Strong experience in Business Analytics and Consulting Preferred Qualifications Proven experience in marketing, advertising, or customer analytics Data handling: Fluency with SQL queries in large and complex fragmented datasets and relational databases. Statistics: Expertise in causal inference modeling and advanced statistical/econometrics models More ❯

London - Lead Solutions Data Architect, Data Engineering Ekimetrics UK Job Description About Ekimetrics Ekimetrics is a leader in data science and AI, specialising in Marketing Effectiveness, Customer Analytics and business optimisation since 2006. We have pioneered the use of AI to drive sustainable growth, helping companies across industries like retail, banking, luxury fashion, insurance and many more to … making in a sustainable, ethical manner. About the Role Based in London and reporting to our Head of Data Engineering, you will lead large-scale digital transformations, building bespoke analytics solutions to answer clients' key questions, develop solutions around Geni AI, and consult on the findings, including high-profile presentations to our clients' senior executives. Job Responsibilities Data Architecture … Lead assessments, strategies, and architecture recommendations. Own the full cycle of the industrialization of data projects, from advisory to audit and review activities, with customer interactions ranging from technical teams to CIOs. Be responsible for the data engineering code organization as well as data modeling approaches, contributing to these topics with other Lead Data Engineers. Present actionable and easy More ❯

DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯

DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯

DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯

Customer Success Manager at $100m funded AI MarTech SaaS $90,000-$110,000 + Bonus + Benefits + Options This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands. The Company AI Marketing Automation & Analytics SaaS $100m … training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience Customer Success for a B2B SaaS Product Enterprise, high-touch clients Hands-on consultative approach If you feel you have the relevant experience please reply to this advert or email More ❯