Customer Analytics Jobs in England

1 to 25 of 29 Customer Analytics Jobs in England

Customer Analytics Manager

Liverpool, Merseyside, England, United Kingdom
Harnham - Data & Analytics Recruitment
Customer Analytics ManagerLiverpool (Hybrid) The Company This is an exciting opportunity to join a leading retailer at a pivotal moment in their data journey; with a huge volume of customer and transactional data, they're investing heavily in analytics to transform insight into strategic advantage, and as the Customer Analytics Manager, you'll be … at the centre of this transformation, building a best-in-class team, shaping customer strategy, and embedding data-led decision making across the business! The Role In this high-impact position, you will: Lead & Develop a Team: Manage, mentor and inspire a team of analysts, creating a culture of curiosity, innovation, and commercial focus. Drive the Customer Data … pivotal role in evolving the CDP, building robust and accessible data foundations that unlock new growth opportunities. Partner with the Business: Work closely with Marketing, Online, Retail, Merchandising, and Customer Insight teams to ensure data-led strategies shape decision-making. Champion Marketing Effectiveness: Enable Marketing to measure and optimise campaigns with confidence, supporting smarter investment decisions. Automate Insight & Reporting More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum
Posted:

Customer Analytics Manager

birkenhead, north west england, united kingdom
Harnham
Customer Analytics Manager Liverpool (Hybrid) The Company This is an exciting opportunity to join a leading retailer at a pivotal moment in their data journey; with a huge volume of customer and transactional data, they’re investing heavily in analytics to transform insight into strategic advantage, and as the Customer Analytics Manager, you’ll … be at the centre of this transformation, building a best-in-class team, shaping customer strategy, and embedding data-led decision making across the business! The Role In this high-impact position, you will: Lead & Develop a Team: Manage, mentor and inspire a team of analysts, creating a culture of curiosity, innovation, and commercial focus Drive the Customer … pivotal role in evolving the CDP, building robust and accessible data foundations that unlock new growth opportunities Partner with the Business: Work closely with Marketing, Online, Retail, Merchandising, and Customer Insight teams to ensure data-led strategies shape decision-making Champion Marketing Effectiveness: Enable Marketing to measure and optimise campaigns with confidence, supporting smarter investment decisions Automate Insight & Reporting More ❯
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Customer Analytics Manager

warrington, cheshire, north west england, united kingdom
Harnham
Customer Analytics Manager Liverpool (Hybrid) The Company This is an exciting opportunity to join a leading retailer at a pivotal moment in their data journey; with a huge volume of customer and transactional data, they’re investing heavily in analytics to transform insight into strategic advantage, and as the Customer Analytics Manager, you’ll … be at the centre of this transformation, building a best-in-class team, shaping customer strategy, and embedding data-led decision making across the business! The Role In this high-impact position, you will: Lead & Develop a Team: Manage, mentor and inspire a team of analysts, creating a culture of curiosity, innovation, and commercial focus Drive the Customer … pivotal role in evolving the CDP, building robust and accessible data foundations that unlock new growth opportunities Partner with the Business: Work closely with Marketing, Online, Retail, Merchandising, and Customer Insight teams to ensure data-led strategies shape decision-making Champion Marketing Effectiveness: Enable Marketing to measure and optimise campaigns with confidence, supporting smarter investment decisions Automate Insight & Reporting More ❯
Posted:

Customer Analytics Manager

old swan, north west england, united kingdom
Harnham
Customer Analytics Manager Liverpool (Hybrid) The Company This is an exciting opportunity to join a leading retailer at a pivotal moment in their data journey; with a huge volume of customer and transactional data, they’re investing heavily in analytics to transform insight into strategic advantage, and as the Customer Analytics Manager, you’ll … be at the centre of this transformation, building a best-in-class team, shaping customer strategy, and embedding data-led decision making across the business! The Role In this high-impact position, you will: Lead & Develop a Team: Manage, mentor and inspire a team of analysts, creating a culture of curiosity, innovation, and commercial focus Drive the Customer … pivotal role in evolving the CDP, building robust and accessible data foundations that unlock new growth opportunities Partner with the Business: Work closely with Marketing, Online, Retail, Merchandising, and Customer Insight teams to ensure data-led strategies shape decision-making Champion Marketing Effectiveness: Enable Marketing to measure and optimise campaigns with confidence, supporting smarter investment decisions Automate Insight & Reporting More ❯
Posted:

Customer Analytics Manager

Liverpool, Merseyside, North West, United Kingdom
Matalan
applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role We are looking for an analytics leader to take our extensive Customer data and develop it into a strong strategic asset right at the heart of our business. As our Customer Analytics … drives everything we do. This is a high impact role, where you will be a strategic partner to the entire business. You will lead the measurement and optimisation of customer behaviour, online performance and marketing effectiveness, ensuring every insight you uncover contributes directly to our long term goals. The role is about impact. We need someone with a strong … talented analysts, fostering a culture of curiosity and commercial focus. Your leadership will be pivotal in shaping their careers and ensuring their work directly drives business successes. Drive our Customer Data Strategy: Working closely with key business stakeholders, you will play a driving force in shaping and delivering our customer data strategy. You will be responsible for enhancing More ❯
Employment Type: Permanent
Posted:

Junior Customer/Marketing Analyst

London, South East, England, United Kingdom
Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
Marketing Analyst/Junior Customer Analyst Up to £35,000 Hybrid - London A fantastic opportunity to join a boutique digital agency as a Marketing Analyst , working across a range of exciting clients and projects. THE COMPANY This boutique digital agency delivers a full spectrum of data and analytics services, partnering with clients across various sectors to drive smarter … marketing and business decisions. As a Marketing Analyst , you'll join a growing analytics team, helping clients optimise their customer strategies and marketing performance through data-led insight. This is an ideal next step for someone with ~1 year of marketing/customer analytics experience looking to deepen their skills in a fast-paced, supportive environment. … THE ROLE & RESPONSIBILITIES Delivering insight reports and dashboards to visualise customer and marketing data Conducting detailed customer and campaign performance analysis to uncover actionable insights Supporting client teams by identifying opportunities for improved targeting and engagement Managing and maintaining clean, structured datasets across platforms Assisting with the implementation and optimisation of marketing analytics tools (e.g. GA, CRM More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Customer Success Manager - Mid-Touch

Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Sophos Group
intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Customer Success Organization focuses on our most strategic customers.The CSM will have a portfolio of accounts and lead the engagement throughout the customer lifecycle from deployment and adoption through … renewal ensuring satisfaction and maximizing customer value. You'll leverage your expertise to guide our customers through their journey, maintain consistent engagement, ensuring they achieve their goals and derive maximum value from our products, as well as to identify opportunities for additional Sophos products and services. What You Will Do Manage named accounts accountable for engagement and satisfaction over … the lifetime of the customer. Establish key relationships with the customer, ensuring regular check-ins to understand, and address promptly, client needs and concerns. Develop strong relationships with key buyers and influencers in customer accounts and leverage these during the lifetime of the customer. Partner with the customer to build a joint plan for success, maintaining a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Insights Analyst

London, United Kingdom
Hybrid / WFH Options
Financial Times
for a motivated Data Insights Analyst to join the FT Professional Data Insights team. You'll play a key role in exploring, questioning, and storytelling with data, supporting Marketing, Customer Success, Sales and Operations. You'll create actionable insights by combining data sources with business context, helping shape strategic and operational decisions. Working closely with the Customer Analytics team and the wider FT analytics community, you'll build and maintain B2B data models, design dashboards, track performance, and uncover opportunities across the customer journey. Key Responsibilities Build and maintain a B2B data model to analyse accounts and users by territory, industry and more Review the full B2B customer journey to understand drivers of growth … reports tracking monthly and quarterly B2B business performance Work with senior leadership to define and maintain key metrics and benchmarks Develop data models to improve timing and targeting of customer interactions Analyse account and market potential to guide marketing investment Monitor competitors and market trends to identify gaps and opportunities Collaborate with Customer Analytics on complex projects More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Analytics

London Area, United Kingdom
Harnham
Head of Commercial Analytics £135,000 + Bonus + Equity London, Hybrid A leading global marketplace is hiring a Head of Commercial Analytics to steer strategic commercial performance and lead a high-impact analytics function across a highly competitive consumer sector in the UK. The Role You'll oversee a senior team across Pricing, Trading, and Customer Analytics - using data to drive strategy, defend market share, and unlock growth opportunities. This is a commercial, P&L-focused role where analytics is central to decision-making and business performance. Your Impact Own and lead analytics across pricing, promotions, customer behavior, and trading performance Partner closely with Strategy, Commercial, and Marketing to drive revenue … and market share growth Identify and action opportunities across core and emerging customer segments Develop experienced senior managers while remaining close to the most business-critical analytical work What We're Looking For Experience leading large, high-performing analytics teams (including managing other managers) Deep commercial acumen - with a strong grip on pricing, trading, and end-to-end More ❯
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Head of Analytics

City of London, London, United Kingdom
Harnham
Head of Commercial Analytics £135,000 + Bonus + Equity London, Hybrid A leading global marketplace is hiring a Head of Commercial Analytics to steer strategic commercial performance and lead a high-impact analytics function across a highly competitive consumer sector in the UK. The Role You'll oversee a senior team across Pricing, Trading, and Customer Analytics - using data to drive strategy, defend market share, and unlock growth opportunities. This is a commercial, P&L-focused role where analytics is central to decision-making and business performance. Your Impact Own and lead analytics across pricing, promotions, customer behavior, and trading performance Partner closely with Strategy, Commercial, and Marketing to drive revenue … and market share growth Identify and action opportunities across core and emerging customer segments Develop experienced senior managers while remaining close to the most business-critical analytical work What We're Looking For Experience leading large, high-performing analytics teams (including managing other managers) Deep commercial acumen - with a strong grip on pricing, trading, and end-to-end More ❯
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Customer Analyst

Liverpool, England, United Kingdom
Harnham
Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on a range of projects within the customer analytics … good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS More ❯
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Associate Director/ Senior Data Scientist

London, United Kingdom
Hybrid / WFH Options
The STRAT7 Group Limited
Data Scientist London, United Kingdom Consulting Hybrid Company Description STRAT7 Bonamy Finch is a data science, AI, and segmentation consultancy. We use data, insights, and proprietary technology to create customer-centric strategies that drive real business impact. We have a long history of innovation in machine learning, natural language processing, and generative AI. About STRAT7 We are part of … STRAT7, a global strategic insight and customer analytics group. STRAT7 specializes in customer-centric growth, helping many of the world's most ambitious brands understand, predict, and act on change through technology-powered data and insight solutions. Headquartered in London, the group comprises six dynamic agencies with 400 employees across 12 locations in Europe, US, and APAC. … seek a Senior Data Scientist skilled in cluster analysis, preferably with knowledge of natural language processing, to consult on our specialized projects involving advising, designing, conducting, and leading survey analytics projects. This role offers an exciting opportunity for someone eager to develop their data analytics skills further. The successful candidate should have advanced knowledge and experience with a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Analytics Manager

City of London, London, United Kingdom
Harnham
Analytics Manager Up to £65,000 + benefits Hybrid – London (2 days/week) THE ROLE This is a rare opportunity to step into a pivotal Analytics Manager role where you’ll lead a growing team of Analysts and Data Scientists, own stakeholder relationships across CRM and Marketing, and help shape the future of customer analytics. You … ll work closely with the Head of Analytics to drive performance across Loyalty, Retention and CRM. Your remit will cover everything from day-to-day team leadership to hands-on delivery of segmentation, testing and performance analytics — all with a sharp commercial focus. If you’re looking for a mix of people leadership, strategic influence and deep analytics work, this is it. WHAT YOU’LL BE DOING: Manage and mentor a high-performing team of analysts and data scientists Own analytics for CRM, Loyalty and Marketing — including segmentation, campaign performance, and lifecycle analysis Act as the go-to analytics contact for UK stakeholders across Marketing, Commercial and Product teams Translate business challenges into clear analytical More ❯
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Analytics Manager

London Area, United Kingdom
Harnham
Analytics Manager Up to £65,000 + benefits Hybrid – London (2 days/week) THE ROLE This is a rare opportunity to step into a pivotal Analytics Manager role where you’ll lead a growing team of Analysts and Data Scientists, own stakeholder relationships across CRM and Marketing, and help shape the future of customer analytics. You … ll work closely with the Head of Analytics to drive performance across Loyalty, Retention and CRM. Your remit will cover everything from day-to-day team leadership to hands-on delivery of segmentation, testing and performance analytics — all with a sharp commercial focus. If you’re looking for a mix of people leadership, strategic influence and deep analytics work, this is it. WHAT YOU’LL BE DOING: Manage and mentor a high-performing team of analysts and data scientists Own analytics for CRM, Loyalty and Marketing — including segmentation, campaign performance, and lifecycle analysis Act as the go-to analytics contact for UK stakeholders across Marketing, Commercial and Product teams Translate business challenges into clear analytical More ❯
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Senior Customer Analyst

City of London, London, United Kingdom
Harnham
Senior Customer Analyst – 7-Month FTC Up to £60,000 + Bonus + Benefits Watford – Hybrid (2–3 days a week in office) THE OPPORTUNITY This is a brilliant opportunity to join one of the UK and Europe’s most recognisable retail groups as they accelerate investment in customer analytics. With over 4,500 stores across nine markets … and a well-loved off-price model, this business combines scale with pace — and they’re now looking to better understand and serve their growing customer base. As a Senior Customer Analyst , you’ll join a collaborative, insight-hungry team tasked with uncovering what drives customer behaviour and using that to inform smarter marketing, better targeting, and … more profitable decision-making. If you're comfortable getting hands-on with large datasets, running strategic segmentation projects, and influencing the customer roadmap, this role will give you plenty of scope to make an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial More ❯
Posted:

Senior Customer Analyst

London Area, United Kingdom
Harnham
Senior Customer Analyst – 7-Month FTC Up to £60,000 + Bonus + Benefits Watford – Hybrid (2–3 days a week in office) THE OPPORTUNITY This is a brilliant opportunity to join one of the UK and Europe’s most recognisable retail groups as they accelerate investment in customer analytics. With over 4,500 stores across nine markets … and a well-loved off-price model, this business combines scale with pace — and they’re now looking to better understand and serve their growing customer base. As a Senior Customer Analyst , you’ll join a collaborative, insight-hungry team tasked with uncovering what drives customer behaviour and using that to inform smarter marketing, better targeting, and … more profitable decision-making. If you're comfortable getting hands-on with large datasets, running strategic segmentation projects, and influencing the customer roadmap, this role will give you plenty of scope to make an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial More ❯
Posted:

Senior Customer Analyst

slough, south east england, united kingdom
Harnham
Senior Customer Analyst – 7-Month FTC Up to £60,000 + Bonus + Benefits Watford – Hybrid (2–3 days a week in office) THE OPPORTUNITY This is a brilliant opportunity to join one of the UK and Europe’s most recognisable retail groups as they accelerate investment in customer analytics. With over 4,500 stores across nine markets … and a well-loved off-price model, this business combines scale with pace — and they’re now looking to better understand and serve their growing customer base. As a Senior Customer Analyst , you’ll join a collaborative, insight-hungry team tasked with uncovering what drives customer behaviour and using that to inform smarter marketing, better targeting, and … more profitable decision-making. If you're comfortable getting hands-on with large datasets, running strategic segmentation projects, and influencing the customer roadmap, this role will give you plenty of scope to make an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial More ❯
Posted:

Senior Customer Analyst

london, south east england, united kingdom
Harnham
Senior Customer Analyst – 7-Month FTC Up to £60,000 + Bonus + Benefits Watford – Hybrid (2–3 days a week in office) THE OPPORTUNITY This is a brilliant opportunity to join one of the UK and Europe’s most recognisable retail groups as they accelerate investment in customer analytics. With over 4,500 stores across nine markets … and a well-loved off-price model, this business combines scale with pace — and they’re now looking to better understand and serve their growing customer base. As a Senior Customer Analyst , you’ll join a collaborative, insight-hungry team tasked with uncovering what drives customer behaviour and using that to inform smarter marketing, better targeting, and … more profitable decision-making. If you're comfortable getting hands-on with large datasets, running strategic segmentation projects, and influencing the customer roadmap, this role will give you plenty of scope to make an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial More ❯
Posted:

Senior Customer Analyst

london (city of london), south east england, united kingdom
Harnham
Senior Customer Analyst – 7-Month FTC Up to £60,000 + Bonus + Benefits Watford – Hybrid (2–3 days a week in office) THE OPPORTUNITY This is a brilliant opportunity to join one of the UK and Europe’s most recognisable retail groups as they accelerate investment in customer analytics. With over 4,500 stores across nine markets … and a well-loved off-price model, this business combines scale with pace — and they’re now looking to better understand and serve their growing customer base. As a Senior Customer Analyst , you’ll join a collaborative, insight-hungry team tasked with uncovering what drives customer behaviour and using that to inform smarter marketing, better targeting, and … more profitable decision-making. If you're comfortable getting hands-on with large datasets, running strategic segmentation projects, and influencing the customer roadmap, this role will give you plenty of scope to make an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial More ❯
Posted:

Senior Data Scientist

London Area, United Kingdom
Harnham
and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯
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Senior Data Scientist

City of London, London, United Kingdom
Harnham
and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯
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Data Scientist

City of London, London, United Kingdom
Harnham
DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯
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Data Scientist

London Area, United Kingdom
Harnham
DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯
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Data Scientist

london, south east england, united kingdom
Harnham
DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯
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Data Scientist

slough, south east england, united kingdom
Harnham
DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯
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Customer Analytics
England
10th Percentile
£66,000
25th Percentile
£67,500
Median
£100,000
75th Percentile
£100,000
90th Percentile
£109,000