19 of 19 Customer Analytics Jobs in the UK excluding London

Customer Analytics Analyst - 6 month contract - North London Based - Outside IR35 My global client is currently looking for an experienced Customer Analytics Analyst to take responsibility for managing and executing analytics projects for their Brand and Marketing department and the wider business. This role requires a good understanding of customer analytics, customer behaviour and data modelling including customer lifecycle management, customer lifetime value testing, location analytics, etc. In order to be successful in this role you will be able to analyse large volumes of data from multiple systems using the below tools: Excellent analytical skills including advanced excel and SQL skills. Advanced Google Analytics skills and experience … Knowledge of Power BI essential, experience of Python or R preferred. Excellent stakeholder management skills on all levels. Some of your responsibilities in this position will include: Support the Customer Analytics Manager in the execution of the wider analytics strategy. Independently identify, manage, and deliver customer analytics projects to meet defined business objectives. Undertake analytical More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer More ❯

Senior Data Scientist - Customer & Behavioural Analytics £70,000 - £80,000 + Bonus + Benefits Hybrid Working - 1 day in the office circa every 2 weeks. Role Summary We are seeking a commercially minded Senior Data Scientist to lead the development of advanced analytics and machine learning solutions focused on customer behavior, personalization, and lifecycle management. Your … work will directly impact customer retention, engagement, and lifetime value, helping the business make smarter, data-driven decisions at scale. Key Responsibilities Lead customer-centric analytics projects across retention, segmentation, churn prediction, product usage, and personalization Build and maintain predictive models (e.g. churn, CLV, next-best action, recommendation systems) and translate insights into business value Conduct deep … dive analyses into customer journeys, identifying behavioral trends and opportunities for intervention Partner with Marketing, Product, and Customer Success to optimize campaigns, targeting strategies, and user engagement Own the end-to-end lifecycle of models: from problem framing to deployment and monitoring Present analytical findings and strategies to stakeholders in a compelling and actionable way Mentor junior data More ❯

applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. About the role We are looking for an analytics leader to take our extensive Customer data and develop it into a strong strategic asset right at the heart of our business. As our Customer Analytics … drives everything we do. This is a high impact role, where you will be a strategic partner to the entire business. You will lead the measurement and optimisation of customer behaviour, online performance and marketing effectiveness, ensuring every insight you uncover contributes directly to our long term goals. The role is about impact. We need someone with a strong … talented analysts, fostering a culture of curiosity and commercial focus. Your leadership will be pivotal in shaping their careers and ensuring their work directly drives business successes. Drive our Customer Data Strategy: Working closely with key business stakeholders, you will play a driving force in shaping and delivering our customer data strategy. You will be responsible for enhancing More ❯

Marketing Analyst/Junior Customer Analyst Up to £35,000 Hybrid - London A fantastic opportunity to join a boutique digital agency as a Marketing Analyst , working across a range of exciting clients and projects. THE COMPANY This boutique digital agency delivers a full spectrum of data and analytics services, partnering with clients across various sectors to drive smarter … marketing and business decisions. As a Marketing Analyst , you'll join a growing analytics team, helping clients optimise their customer strategies and marketing performance through data-led insight. This is an ideal next step for someone with ~1 year of marketing/customer analytics experience looking to deepen their skills in a fast-paced, supportive environment. … THE ROLE & RESPONSIBILITIES Delivering insight reports and dashboards to visualise customer and marketing data Conducting detailed customer and campaign performance analysis to uncover actionable insights Supporting client teams by identifying opportunities for improved targeting and engagement Managing and maintaining clean, structured datasets across platforms Assisting with the implementation and optimisation of marketing analytics tools (e.g. GA, CRM More ❯

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and will give you the opportunity to provide innovative customer analytics and actionable insights that support recommendations on commercial decisions, on areas like acquisition, CRM, cross-sell … strategies, churn and customer behaviour This role enables the successful candidate to make a significant impact on our business strategy and customer experience. If you are passionate about data and customer insights, and enjoy working in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights : interpret and analyse a suite … of daily, weekly, and monthly dashboards to identify key trends, opportunities, and risks across the business. Customer behaviour analysis & modelling: Carry out deep dive analyses on customer behaviour, including geo-demographics, time of day, and transactional data. Investigate drivers of retention, and providing insights into predictive models to feedback into improvements Segmentation analysis & reporting: Developing and maintaining customer More ❯

Position: Manager of CRM Analytics (Hybrid-Chicago, IL) Location: Chicago, IL Job Id: 1907 # of Openings: 1 Marco's Pizza is a dynamic, fast-growing brand in the QSR space, known for serving high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for … a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the data, but also excited to build something from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action … collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has a can-do attitude and asks "what else can I do?" Is a good teammate who provides-and More ❯

high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the … from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement More ❯

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on a range of projects within the customer analytics … good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS More ❯

seeking a Data Scientist to join their growing data science function on a 6-month contract (outside IR35). This is a hands-on opportunity to work on greenfield, customer-focused data science projects, helping to shape the future of analytics within the business. You'll be designing and deploying ML models across areas like segmentation, customer More ❯

Data Scientist - Marketing/Customer Analytics Reading – Hybrid (3x per week in office) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands across entertainment, tech, sports, and consumer goods … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

we're proud of. And you can play your part too, we are looking for a new Senior Digital Analyst ideally with an agency background and experience of product analytics to join our dedicated Digital Channels team. This is an exciting new role in which you'll have the opportunity to make a real difference and see the impact … looking for a new Senior Digital Analyst to perform in-depth analysis of the performance of our marketing campaigns for our digital products and services. Covering digital sales performance, customer analytics, digital acquisition and attribution performance and web analysis you will identify areas of opportunity to improve the performance of all of our digital products and services. You … functionality works, investigating areas of potential for the digital team to work on, recommendations to optimise website performance and conversion) Strong experience of product marketing campaign analysis using Google Analytics, ideally within an agency setting Strong knowledge of website monitoring and evaluation tools, including AB testing and conversion optimisation Knowledge of best practice user experience, digital design principles and More ❯

JOB TITLE: Senior Reporting & Analytics Manager LOCATION: Bristol HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in one of our office hubs mentioned above About this opportunity Personalised Experiences and Communications (PEC) platform sits within the Consumer Relationships BU & plays a core role in supporting the achievement of the Group Personalisation strategy to be more relevant for … customers. The role of Strategic Measurement Lead involves developing and delivering the measurement strategy that underpins our personalisation and customer experience ambitions. Crafting measurement frameworks and championing data-informed decision-making will help ensure the delivery of the right message to the right customer at the right time. The role sits within our Product Intelligence team, where we … specialise in using insight to drive product development, supporting the scaling and exploitation of new connections to our customer channels, improved in-channel features and intelligent decisioning tools. If this sounds like you, then we'd love to hear from you! Key Responsibilities Defining the measurement strategyfor personalisation and Next Best Experience (NBX) initiatives, ensuring alignment with customer More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

end-users to resolve issues with their devices and prevent unnecessary repairs or returns. You will research and identify common problems using public resources, engineer reports, user manuals, and customer feedback, ensuring the recommended solutions are prioritised by relevance, success likelihood, and ease of execution. You will also utilise voice of customer analytics to continuously improve the … success and relevance. Test content weekly across pre-production and production environments. Use basic HTML to ensure content is correctly formatted. Edit and improve pre-existing scripts based on customer feedback and insights. Monitor user interactions with troubleshooting tools to identify opportunities for improvement. Work closely with internal teams in the planning and creation of new scripts. Incorporate feedback More ❯

science team at a leading commercial insurer. This is an exciting opportunity to contribute to a successful and forward-thinking organisation that is committed to elevating the role of analytics in driving business performance. You’ll work at the intersection of data science and insurance, developing in-demand domain expertise while delivering innovative solutions that shape underwriting, pricing, claims … and customer strategy. Your new role: Deliver actionable data-driven insights to the business via advanced analytics, machine learning and AI. Work both independently and collaboratively on data science projects across business functions, including underwriting, claims, pricing, and customer analytics. Present clear and well-organised analyses to appropriate audiences, demonstrating in-depth subject knowledge and confidence in … a Linux-based cloud environment (e.g. GCP, Azure, AWS). Experience using git version control. Communication, stakeholder management, and problem-solving skills are critical. Presentation skills for explaining complex analytics solutions to diverse audiences. Qualifications: Necessary Qualifications include: Bachelor’s degree in a quantitative field (e.g., Computer Science, Engineering, Statistics, Mathematics) or equivalent combination of education and relevant work More ❯