1 to 25 of 53 Customer Analytics Jobs in the UK

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As we expand across the EMEA region we are building a strong, Employee Experience-focused culture around proven leadership and an … This is a fantastic opportunity to join a growing team backed by a global business with over 50,000 employees. We strongly believe great employee experiences lead to great customer experiences. As a Senior Consultant at TTEC Digital, you will lead the design, development, and delivery of enterprise-grade business intelligence solutions using Microsoft Power BI and the broader … leveraged effectively to meet organizational goals. This client-facing role requires a blend of technical expertise, consulting skills, and thought leadership to deliver innovative, data-driven solutions that enhance customer experiences. What You'll Be Doing Lead the end-to-end delivery of Power BI solutions, from requirements gathering and data modelling to dashboard design and deployment, ensuring alignment More ❯

decisions that fuel innovation and operational excellence. Based from our Bristol office working on a hybrid basis (3 days in the office), you'll lead a small team of analytics professionals, ensuring the delivery of actionable insights to optimise product performance, enhance customer experience, and shape the future direction of the business. This role offers the opportunity to … the data culture, and make a tangible impact in a dynamic, fast-paced environment. Key areas of responsibility will include: Strategic leadership Defining and executing a management information and analytics strategy that supports Zellis' business goals. Mentoring and developing a high-performing team of analysts and data specialists, fostering a collaborative and innovative work culture across the Business Units … and Group. Collaborating with executive leadership to identify data opportunities and inform strategic decision-making. Data analytics and insights Analysing financial, customer, product, and operational data to deliver actionable insights that drive performance and revenue growth. Identifying key performance indicators (KPIs) relevant to the software sector, enabling effective tracking of organisational success. Ensuring key metrics are clearly defined. More ❯

their goals and critical metrics, and then analyze data to provide actionable recommendations.Our culture is about getting things done iteratively and rapidly, with open feedback and discussion. We believe analytics is a team sport, but we strive for independent decision-making and taking smart risks.Data Scientist's day-to-day activities will include, but not be limited to:- Perform … automate recurring data pull and modeling processes.- Leverage Tableau and Keynote to visualise insights and deliver results in business presentations and dashboards. Minimum Qualifications Relevant background in Strategy & Planning, Analytics, Data Science Stakeholder Management: Outstanding verbal and written communication skills. Strategic thinking and a consultative approach Programming: Professional experience with SQL and Python. Visualisation: Proven experience with Tableau for … data visualisation and dashboard development Prior professional experience in financial products and services Strong experience in Business Analytics and Consulting Preferred Qualifications Proven experience in marketing, advertising, or customer analytics Data handling: Fluency with SQL queries in large and complex fragmented datasets and relational databases. Statistics: Expertise in causal inference modeling and advanced statistical/econometrics models More ❯

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and provides the opportunity to deliver innovative customer analytics and actionable insights that inform commercial decisions, including acquisition, CRM, cross-sell strategies, churn, and customer behaviour. … The successful candidate will significantly impact our business strategy and customer experience. If you are passionate about data and customer insights and thrive in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights: Interpret and analyse dashboards to identify key trends, opportunities, and risks across the business. Customer behaviour analysis … modelling: Conduct deep dive analyses on customer behaviour, including geo-demographics, transactional data, and time of day. Investigate drivers of retention and develop predictive models to inform improvements. Segmentation analysis & reporting: Develop and maintain customer segmentations to tailor offers and experiences. Use insights to develop strategies such as cross-sell criteria and success frameworks. Venue & Channel Analytics More ❯

Customer & CRM Insights Analyst Location: Theale (3 days on-site) Are you passionate about transforming data into actionable insights that drive commercial impact? We're looking for a driven and forward-thinking Customer & CRM Insights Analyst to join a lean, collaborative, and high-impact data team at the heart of a leading British wine retailer and distributor. About … the Role: You’ll be instrumental in shaping customer analytics across three key brands, working alongside stakeholders in CRM, Data, Finance, and BI. This is a hands-on analytical role with real influence over how campaigns are planned, measured, and optimised. It’s perfect for someone ready to take the next step in their analytics career and … help evolve the way data is used in the business. What You’ll Do: Lead campaign analytics and performance dashboards Deliver ad hoc insights to shape CRM and marketing strategy Collaborate with CRM teams on segmentation, timing, and targeting Support the evolution of a robust customer database Work closely with finance and BI to ensure activity is measurable More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty programmes … promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty programmes … promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in More ❯

data-driven solutions that make a difference from day one! In this role, you’ll work alongside experienced data scientists, engineers, and business stakeholders to design, build, and deploy analytics and machine learning solutions. You’ll apply your analytical mindset and technical skills to unlock insights, drive decision-making, and support products used by thousands every day. Whether you … fast, think big, and grow with a company that values data at its core. What’s in it for you? 📊 Meaningful Work : Work on real data challenges across forecasting, customer analytics, risk modelling, and business intelligence. 📈 Learning & Development : Structured support including mentoring, online courses, internal workshops, and the chance to explore the latest tools in data science. 💡 Culture More ❯

data-driven solutions that make a difference from day one! In this role, you’ll work alongside experienced data scientists, engineers, and business stakeholders to design, build, and deploy analytics and machine learning solutions. You’ll apply your analytical mindset and technical skills to unlock insights, drive decision-making, and support products used by thousands every day. Whether you … fast, think big, and grow with a company that values data at its core. What’s in it for you? 📊 Meaningful Work : Work on real data challenges across forecasting, customer analytics, risk modelling, and business intelligence. 📈 Learning & Development : Structured support including mentoring, online courses, internal workshops, and the chance to explore the latest tools in data science. 💡 Culture More ❯

analyze results using statistical techniques, and provide actionable recommendations for the business. Build clear and insightful reports to help stakeholders understand the performance of key business areas. Support the analytics team in building capabilities for self-service reporting and analysis. Identify and define new process improvement opportunities. Engage proactively with key stakeholders to leverage data for strategic decision-making. … Collaborate with the wider Digital and Customer Analytics teams to support cross-team initiatives. Support the evolution of tracking to ensure best-in-class measurement of our website and app. Share insights and collaborate across the broader analytics community at Kingfisher. Required Skills & Experience: Experience working in a Digital Analytics/data environment. Proficiency with digital … analytics tools (e.g., Google Analytics or equivalent). Experience with visualization tools (e.g., Looker Studio, Power BI or equivalent). Experience with SQL environments (e.g., BigQuery, Databricks or equivalent). Strong analytical skills with the ability to draw concise insights from multiple data sets. Excellent stakeholder engagement and collaboration skills. Ability to manage multiple projects concurrently. Inquisitive problem More ❯

Data Scientist - Marketing/Customer Analytics Reading – Hybrid (3x per week in office) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands across entertainment, tech, sports, and consumer goods … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

Data Scientist - Marketing/Customer Analytics London/Reading– Hybrid (2 days in London, 1 day in Reading) (Flexi Hours) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

Data Scientist - Marketing/Customer Analytics London/Reading– Hybrid (2 days in London, 1 day in Reading) (Flexi Hours) Up to £60,000 + Benefits About the Role A leading research and insights company is looking for a Data Scientist to join their growing team. With a strong focus on data-driven decision-making, they help brands … proven track record of delivering impactful projects. Strong statistical and machine learning expertise, with the ability to apply and evaluate various algorithms. Proficiency in Python (Pandas), SQL, and data analytics tools. Experience deploying and evaluating ML models in production environments. Ability to interpret complex datasets, drawing meaningful insights to drive business decisions. Strong communication skills, with experience in managing … as Mathematics, Statistics, Economics, Psychology, Sociology, Physics, Engineering, or Computer Science (Master’s or PhD is a plus). Interest or experience in TV viewing data, media, or marketing analytics is beneficial but not essential. If this role looks of interest, please reach out to Joseph Gregory. More ❯

Inclusive culture and career growth opportunities Global IT Organization which collaborates across U.S., Canada, Europe and Australia Challenging, collaborative, and team-based environment What you will do Enterprise Data & Analytics thrives on strong relationships with our business partners and working diligently to address their needs which support TJX growth and operational stability. On this tightly knit and fast-paced … As a Lead Test Data Engineer at TJX, you will work with a team that partners with the C360 product management team and delivers products for one or more customer analytics product teams. We seek passionate testers with expertise Leading team, designing, developing, and maintaining data quality solutions. The ideal candidate should have strong expertise in ETL framework … collaborative team player. Ability to work with cross-functional teams, adapt to evolving business needs, and effectively manage shifting priorities. Key Skills (Nice to Have's): Prior experience in Customer Analytics, Retail, or E-commerce domains. Familiarity with data governance policies and data compliance frameworks (GDPR, CCPA, etc.). Exposure to API Platforms like Apigee, Dell Boomi, Postman More ❯

active users worldwide. The business partners with hundreds of leading global brands across retail, technology, food delivery, and travel, offering exclusive digital experiences and offers to a highly engaged customer base. As part of ongoing growth across data and analytics, the Senior Insight Analyst will join a growing analytics function, working closely with commercial teams, data engineering … and data science to deliver actionable insights across customer behaviour, marketing performance, and strategic growth opportunities. The Role This is a hands-on analytical role combining customer analytics, data science, and strategic insight. You'll take ownership across a blend of traditional customer analytics and more advanced statistical modelling projects, supporting fast feedback loops across … churn, forecasting, and member engagement. The role offers scope to grow into either a strong individual contributor role or people leadership position as the function scales. Key Responsibilities Analyse customer behaviour across the platform to support commercial growth and marketing optimisation. Deliver pre- and post-campaign analysis, segmentation work, and ongoing performance tracking. Build and deploy statistical models such More ❯

days a week) Up to £80,000 We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you … ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and … deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer More ❯

days a week) Up to £80,000 We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you … ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and … deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer More ❯

days a week) Up to £80,000 We are working with ahousehold fashion brand. They are on the lookout for a Principal Data Scientist to join its growing Data & Analytics team. With a presence across a thriving eCommerce platform, mobile app, and 300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you … ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and … deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer More ❯

catapulting brand recognition across both local and international markets. The momentum is real, and it's only just beginning. At the heart of it all? A fierce commitment to customer wellbeing. They're leading the way in creating a safe, enjoyable, and responsible betting environment-because entertainment should never come at the cost of care. No suits. No corporate … a data-driven analyst who's passionate about enhancing user experiences, driven by insight, and thrives on turning data into action. If you love finding the sweet spot where customer delight meets business growth-this role is for you. What you'll be doing: Be a Strategic Collaborator - Work hand-in-hand with product teams, both in-house and … external, to uncover and prioritise impactful opportunities to elevate the customer experience. Test, Learn, Win - Champion A/B testing with precision, zeroing in on metrics that deliver real value. Measure What Matters - Define key metrics and KPIs that tell the story of our digital journeys-and guide smarter decisions. Make Data Beautiful - Design powerful dashboards that shine a More ❯

in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has seen rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is … a hands-on role focusing on customer analytics, segmentation, and marketing performance. You'll be responsible for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who's confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and … non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain a scalable Single Customer View (SCV) combining CRM, transaction, and engagement data Develop segmentation models based on lifecycle stage, engagement, and behaviour Analyse campaign performance and customer trends to optimise marketing strategy Create dashboards and reports in Tableau to communicate insights More ❯

Customer Insight Analyst Location: Leeds (Hybrid – 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has seen … rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is a hands-on role focusing on customer analytics, segmentation, and marketing performance. You’ll be responsible … for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who’s confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain a More ❯

Customer Insight Analyst Location: Leeds (Hybrid - 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has seen … rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is a hands-on role focusing on customer analytics, segmentation, and marketing performance. You'll be responsible … for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who's confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain a More ❯

Customer Insight Analyst – SQL, Tableau, Marketing Analytics Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight. This … is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t just … to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally and help shape internal More ❯

high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the … from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement More ❯

DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯