1 to 25 of 79 Customer-Centric Approach Jobs in the North of England

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The Role To support our ambitious growth agenda, Perch Group is expanding its development team and More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The Role To support our ambitious growth agenda, Perch Group is expanding its development team and More ❯

to log, prioritise, and escalate issues appropriately while ensuring timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or similar compliance-driven sectors, ensuring high service standards. Customer-Centric Approach – A commitment to delivering exceptional service to customers and service providers, ensuring issues are resolved effectively. As part of a leading global analytics and More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💰£50,000 + up to 20% of your annual salary, paid as a bonus. 📍This role More ❯

lifecycle for Digital. Act as primary liaison between business stakeholders and end users, managing feedback and reviews, issues and requirements alongside the project team. Advocate for a customer-centric approach in all product development and transformation initiatives. Experience, Knowledge and Qualifications (Key Qualifiers): 5 years' experience in digital product management, preferably within the banking More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. £30,000 up to 20% of your annual salary, paid as a bonus. This role is More ❯

Europe (BIE) is the European Headquarters of the Brother Group. Working alongside 20 European offices, BIE manages Pan European operations and strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and … matter where you work, employees are given the tools needed to shine and are supported to build long, successful careers that often span decades. Our "At your side" approach extends to everything we do, and we are proud to have created an inclusive workspace that welcomes everyone that wants to thrive. You are also joining a company committed More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 💵 £30,000-£35,000 DOE + up to 20% of your annual salary, paid as a More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. £30,000-£35,000 DOE + up to 20% of your annual salary, paid as a More ❯

SLA breaches and implement corrective actions. Customer Service: Communicate effectively with internal stakeholders, providing clear and concise updates on incident status and resolution. Maintain a customer-centric approach to ensure high levels of satisfaction and adherence to SLAs. Continuous Improvement: Stay updated with the latest industry trends and advancements in network technologies. More ❯

customer experience. You will demonstrate a strong passion for customer service and heavily contribute to departmental continuous service improvement initiatives with a customer first approach, championing strong customer service skills at every opportunity. You will share responsibility for the effective day to day operation of the College I.T infrastructure both … maintaining I.T security yet facilitating and enabling safe stakeholder I.T activity. The I.T Technical Officer role combines technical, project management and communication skills with a customer centric approach to service delivery, putting the customer at the heart of I.T Service action. Key Responsibilities Contribute to the development and implementation of the technical More ❯

with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-Centric Approach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯

with exposure to investments, pensions, or digital platforms. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-Centric Approach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯

key stakeholders and communicate complex information simply and persuasively, driving data informed decision making and action. Ability to manage multiple projects efficiently and effectively Behaviours Customer centric approach to decision making, ensuring our customers are central to the prioritisation and decision making process Role model and leader of people – ability to guide, steer and More ❯

key stakeholders and communicate complex information simply and persuasively, driving data informed decision making and action. Ability to manage multiple projects efficiently and effectively Behaviours Customer centric approach to decision making, ensuring our customers are central to the prioritisation and decision making process Role model and leader of people – ability to guide, steer and More ❯

desktop environment. This on-site role requires coverage five days a week, with occasional flexibility for planned support outside regular hours. Our team is known for its customer-centric approach, strong technical expertise, and exceptional problem-solving skills. Responsibilities Customer Service • Provide exceptional customer service by ensuring a positive experience More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. £30,000 up to 20% of your annual salary, paid as a bonus. This role is More ❯

delivery. Inspiring Leadership and Collaboration: Inspire others by building rapport and gaining commitment through a strong personal identity. Embrace diverse viewpoints and demonstrate inclusive collaboration in your approach to business. Embrace a dedication to continuous learning: Embrace a learning approach passionate about development, remaining open to new experiences, and intentionally building both individual and team … Significant experience within the UK financial services sector. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-Centric Approach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯

Implementation. Effective team leadership and technical project management. Expertise with Windows servers, Linux servers, and cloud platforms (, AWS). Strong aptitude for troubleshooting and developing innovative solutions. Customer-centric approach with a commitment to exceeding expectations. Excellent communication skills for conveying complex technical concepts to both technical and non-technical stakeholders. What We Offer More ❯

software trials, and driving business value through the platform. The Solution Architect is a consultative and adaptable team player who combines solution selling, technical expertise, and a customer-centric approach to engage in high-level technical discussions and foster long-term customer relationships. Duties and Responsibilities Responsibilities will include: Discovering Customer More ❯

through integrated marketing campaigns, including digital marketing, content marketing, events, and PR Build and maintain relationships with key stakeholders, including clients, industry partners, and media Champion a customer-centric approach, ensuring all marketing efforts are focused on delivering exceptional value to our customers Requirements The ideal candidate for the Marketing Director role at Infopro More ❯

to offer a service that's entirely different, crafting healthy, perfectly portioned meals that are gently air-dried to preserve nutrients and flavour without harsh processing. This innovative approach, coupled with a direct-to-consumer subscription model, allows them to personalise meal plans to individual dogs' needs, addressing everything from allergies to sensitive stomachs. They are proud to … executing the overarching growth and digital marketing strategy for Pure Pet Food. This role demands a strategic, but executional biased leader with a strong data-driven and customer-centric approach, capable of leading and optimising all digital marketing channels, fostering innovation within internal and external teams, and collaborating cross-functionally to enhance the entire … strategies that enhance the entire customer journey. Partner with product and technology teams to optimise landing pages, funnels, and platforms for conversion and user experience. Customer-Centric Focus: Ensure the customer experience is central to all campaigns and touchpoints, maintaining high standards of brand integrity. About You Proven track record in a More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯

Key Accountabilities: Day-to-day management of product delivery, ensuring projects stay on track Collaborating with cross-functional teams to gather requirements and ensure product alignment Driving customer-centric development and incorporating feedback into iterations Lead and manage the end-to-end delivery of multiple colleague measurement products (apps, surveys, data frameworks) Facilitate Agile ceremonies including … Strong understanding and practical application of Agile methodologies Proven ability to lead sprint planning, retrospectives, and daily stand-ups Experience with Jira Excellent communication and presentation skills Customer-centric approach with a focus on understanding and addressing user needs Desirable Skills: Agile certification Previous experience in establishing or working within a Product Office Experience … Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, 'anchor', days of the week, for a minimum of two days a week or more, as set by the business More ❯