1 to 25 of 548 Customer-Centric Approach Jobs in England

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The Role To support our ambitious growth agenda, Perch Group is expanding its development team and More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. The Role To support our ambitious growth agenda, Perch Group is expanding its development team and More ❯

commitment to client success. Industry Leadership : We’re recognized experts in 3E Templates, DocuDraft, Datolite Rocket, and Business Intelligence solutions with decades of combined experience. Innovation Focus : Our approach extends the capabilities of Elite and Aderant systems beyond what their creators envisioned, helping firms unlock insights previously trapped in their practice management systems. Global Reach : With team members … As a Technical Consultant, you will be the technical lead on multiple client projects from requirements gathering to go live implementations. You will take a customer centric approach while applying customized, innovative and quality technical solutions. You will work closely with fellow Technical Consultants, Project Mangers and, depending on the project, our Product Development More ❯

colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving More ❯

the discovery and definition of DD&T projects to align with the REMA strategy. You will utilise Agile DevSecOps principles to gather and define requirements, adopting a customer-centric approach to achieve business outcomes. Collaboration with strategic business analysts and stakeholders will ensure that project scope and intended outcomes are respected throughout delivery. Additionally … team to adopt Agile DevSecOps practices and drive continuous improvement. This role requires strong analytical, influencing, and stakeholder management skills, along with the ability to drive a customer-centric approach. It offers a unique opportunity to contribute to NESO's vision of becoming a digital leader in the industry and transitioning the UK to a low More ❯

colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving More ❯

to log, prioritise, and escalate issues appropriately while ensuring timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or similar compliance-driven sectors, ensuring high service standards. Customer-Centric Approach – A commitment to delivering exceptional service to customers and service providers, ensuring issues are resolved effectively. As part of a leading global analytics and More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. £50,000 + up to 20% of your annual salary, paid as a bonus. This role More ❯

comply with all policies and standards. Skills and Experience Required: Previous experience of working in an IT Helpdesk/Service Desk role Excellent communication skills, with a customer-centric approach to your work Experience of troubleshooting technical issues related to operating systems, applications, and hardware Knowledge of network environments and concepts such as TCP … of Microsoft Office - technical understanding of Azure and Microsoft 365 Experience of using a broad range of cloud-based applications and services Strong work ethic with a positive approach and problem-solving skills Posted 10/02/25, views 32 Contact the advertiser: The Maine Group Greener House 66 - 68 Haymarket St James's SW1Y 4RF Tel More ❯

or Regulatory risks. Work closely and effectively with various internal teams, including Customer Success, Partnerships, Compliance, Finance, Operations, and Business Lines, to ensure a cohesive, customer-centric approach to risk management. Assist in maintaining and updating operational procedures and processes to ensure they remain relevant, effective, and current with industry best practices. … written communication skills. Strong analytical skills with the ability to interpret complex data, identify trends and patterns indicative of risk, and make sound, data-driven judgments. A proactive approach to problem-solving, demonstrating initiative, professional judgment, and attention to detail. High degree of integrity, a collaborative mindset, and a commitment to teamwork and providing excellent service to internal More ❯

lifecycle for Digital Act as primary liaison between business stakeholders and end users, managing feedback and reviews, issues and requirements alongside the project team. Advocate for a customer-centric approach in all product development and transformation initiatives. About You The ideal candidate will have a strong background in digital product management within financial services More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. £30,000 up to 20% of your annual salary, paid as a bonus. This role is More ❯

experts, they tackle complex technological challenges, ensuring seamless operations for businesses. Their solutions are trusted by 10,000+ travel professionals daily, offering a richer, more comprehensive, and customer-centric approach compared to others in the market. Duties and Responsibilities: 1. As a software developer, you shall be part of an exciting and rapidly expanding More ❯

best practices, share knowledge and technologies, and assist in solving technical and non-technical problems. In direct contribution to Engineering projects, the Software Manager will promote a customer-centric approach by facilitating customer interactions to enhance understanding of end-user needs and expectations for products. Ensure customer requirements are translated More ❯

proactive in identifying and addressing challenges, with a commitment to excellence and a penchant for continuous learning. Familiarity with Agile development processes, emphasizing adaptability, collaboration, and a customer-centric approach to software development. Experience in Python development is beneficial but not essential. What’s in it for you? As well as joining a multi More ❯

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT More ❯

and more. The scope considers the entire customer journey to identify opportunities for process, communication, and touchpoint improvements. By combining industry knowledge with a customer-first approach, the Senior Regional Customer Experience Manager will drive customer satisfaction, operational excellence, and business growth in their region. What you'll do Develop … success team to align CX efforts with business goals. Recommend customer service standards and guidelines to ensure consistent and exceptional service delivery. Train staff on customer-centric approaches and best practices to foster a customer-focused culture. Monitor and report on KPIs related to customer satisfaction, retention, and loyalty, providing … software, including administrative experience. Strong data analysis skills to interpret customer feedback and metrics. Effective presentation skills for communicating complex ideas. Leadership abilities and a customer-centric mindset. Proven CX management experience, preferably in technical or data center environments. Analytical skills to derive insights from customer data. Customer service skills More ❯

goals Recommending customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations. Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization. Monitoring and measuring key performance indicators (KPIs) related to customer … skills Strong presentation skills with the ability to effectively communicate complex ideas to both leadership and non-leadership audiences. Leadership abilities Self-starter committed to helping drive customer-centric initiatives and influencing positive change within the organization. Customer Experience/Industry knowledge - Proven experience in customer experience management, preferably in a technical … infrastructure. Core Goals & Role Objective CX managers need to have strong problem-solving, leadership, and adaptability skills. They also need to be data-driven and have a customer-centric mindset. Developing strategies - Develop and execute strategies that enhance the customer experience, focusing on retention, satisfaction, and loyalty. Analyzing customer data - Use customer More ❯

transformation in public sector environments An understanding of the GDS Service Standards and DDaT Framework Behaviours and PACT values Adaptability to changing priorities and business needs Strong customer-centric approach to delivery Innovation and continuous improvement mindset High level of integrity and accountability Enthusiasm to contribute to the delivery practice and TPX more broadly … leadership and team management skills Proactive problem-solving approach High level of resilience and adaptability Passion and commitment to quality and excellence in delivery Strong customer-centric and people first approach About Us People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places More ❯

Integration, new business initiatives, and regulatory change on the roadmap. Drive the high level priority, scope, and schedule and budget trade-off decisions with business, ensuring a customer-centric approach throughout. Bring innovative ideas and approaches to the business technology stack. Planning & Delivery Develop high level functional, non-functional, and data requirements for new … Client Engagement Collaborate closely with clients to understand their evolving needs, ensuring the development of innovative Credit products and solutions that meet and exceed expectations. Adopt a customer-centric mindset and aim to empathise with the clients when building solutions. Understand platform & product usage and performance – set direction for improvements of these products Cross-functional Collaboration … of applicable regulation Technical Skills: Reporting & Data Analytics, System Design, Process Design, Strategy, Business Focused, Creating Vision, Defining Requirements, Resource Management, ROI, Business Case Compilation Soft Skills: Customer-Centric Mindset, Stakeholder Management, Communication, Critical Thinking & Problem Solving, Influencing, Leadership, Analytical Thinking, Motivational, Negotiation Experience working within a Scaled Agile Framework (SAFe) or knowledge/awareness of More ❯

or Regulatory risks. Work closely and effectively with various internal teams, including Customer Success, Partnerships, Compliance, Finance, Operations, and Business Lines, to ensure a cohesive, customer-centric approach to risk management. Assist in maintaining and updating operational procedures and processes to ensure they remain relevant, effective, and current with industry best practices. … written communication skills. Strong analytical skills with the ability to interpret complex data, identify trends and patterns indicative of risk, and make sound, data-driven judgments. A proactive approach to problem-solving, demonstrating initiative, professional judgment, and attention to detail. High degree of integrity, a collaborative mindset, and a commitment to teamwork and providing excellent service to internal More ❯

sales activities, including proposals and technical strategy development. Serve as the technical lead during complex projects, resolving issues and ensuring successful delivery. What You Will Bring A customer-centric approach with the ability to empathize and craft solutions that enhance customer experience. Knowledge of architectural skills such as modern solution design, target More ❯

Europe (BIE) is the European Headquarters of the Brother Group. Working alongside 20 European offices, BIE manages Pan European operations and strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and … matter where you work, employees are given the tools needed to shine and are supported to build long, successful careers that often span decades. Our "At your side" approach extends to everything we do, and we are proud to have created an inclusive workspace that welcomes everyone that wants to thrive. You are also joining a company committed More ❯

people to drive impact—to innovate, learn, thrive, and occasionally fail too. The OpenDoor partnership model is built to deliver next-level productivity, fueled by our industry-leading approach to People, Platforms, and Process. It spans across all WPP agencies and disciplines such as media, business consultancy, communications, brand strategy, tech and commerce, public relations, and production. OpenDoor … values are built from Amazon’s 16 Leadership Principles and WPP’s core values of Open, Optimistic, and Extraordinary. When WPP’s Creative Transformation meets Amazon’s customer-centric approach, our people come together to challenge and impact what’s done today and build a better future. By joining OpenDoor, you join a cross More ❯

Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. £30,000-£35,000 DOE + up to 20% of your annual salary, paid as a More ❯