24 Customer-Centricity Jobs in the Midlands

the effective and efficient management of contracts throughout their life cycle for in-life add moves and changes. What you'll do: Customer-Centric Excellence: Youll collaborate closely with our customers, understanding their unique needs and challenges. By leveraging data, analytics, and best practices, youll provide more »

system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones. THE CANDIDATE Experience required to be a successful Software Support more »

code software development environment. Competences: Drive for Results: Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Customer Centricity: Ensures the delivery of exceptional customer service. Lead Corageously: Takes personal and organizational risks to do what is right more »

code software development environment. Competences: Drive for Results: Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Customer Centricity: Ensures the delivery of exceptional customer service. Lead Corageously: Takes personal and organizational risks to do what is right more »

customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing more »

Strong pipeline of D365 BC projects for 2024 and beyond, across a range of interesting new customers Collaborative team environment, and a customer centric approach A competitive base salary up to £70,000 (flexible, and will vary based on experience) Lucrative utilisation bonus scheme - circa more »

Requirements: - Previous experience in a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability more »

Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the more »

with autonomy, growth and an opportunity to shape a national business! THE COMPANY A leading retailer who recently has gone through a customer centric transformation looking to ensure all decisions are made with the customer in mind. They have access to huge data more »

overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator - Key Responsibilities: To complete new site set up's and roll outs seamlessly and within more »

expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, youll play a pivotal role in their customer-centric approach. Heres what youll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely more »

focussed hardware and software product lines. The ideal candidate will possess a strong background in technical support, excellent leadership skills, and a customer-centric mindset. This role is crucial in ensuring the delivery of exceptional service to our business-to-business clients while managing and optimizing more »

all levels ✨1-2 years CRM experience ✨Competent in a CDEXP Platform (Bloomreach preferred) ✨Basic understanding of HTML (Preferred but not essential) ✨Customer centric approach – a solid understanding of audience segmentation and lifecycle ✨Highly organised and able to manage and deliver several projects at the same more »

organisational skills with the ability to prioritise tasks and manage multiple projects simultaneously. Excellent communication skills, both verbal and written, with a customer-centric approach. Proficiency in MS Office Suite and scheduling software. Diary Management is required. Ability to work independently and collaboratively within a team more »

non-technical stakeholders. Demonstrated experience in project management, with the ability to manage multiple projects simultaneously and deliver results within tight deadlines. Customer-centric mindset with a passion for delivering exceptional service and support. Problem-solving skills and the ability to think creatively to overcome technical more »

Experience Insight Analyst role will navigate multiple data sources to harness the power of data to drive decisions and inform customer centric innovation. This role involves gathering, interpreting, and analysing data to derive actionable insight. Then working collaboratively with cross-functional teams to communicate more »

level 3 certificate in Light Vehicle Maintenance with a proven history in this field. You will have strong communication skills and a customer-centric approach with the a bility to work independently and efficiently in a fast-paced environment. What we offer: Competitive hourly rate, with more »

in using Google Tag Manager Demonstrates proficiency with SEMrush or similar digital marketing tools for in-depth analytics and insights Exhibits a customer-centric approach and can handle direct interactions with clients to understand and meet their marketing goals. Desirable experience for the Digital Marketing Executive more »

During this apprenticeship you will be learning how deliver customer-centric IT support function. You will be contributing to the preparation for new or changed services, the maintenance of regulatory, the building and management of systems and components in virtualised and cloud computing environments and the more »

to build and optimise something you are truly proud of. Your experience as a Lending Product Manager: Have experience shipping complex yet customer-centric analytical products in a fast-growing company Have experience working on Lending products, ideally within the BTL market. Be data-driven, passionate more »

packaging solutions and fresh and baked goods. Company Overview Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture more »

software, and network issues. Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical users. Customer-centric mindset with a passion for delivering exceptional service and support. Ability to work independently and collaboratively in a fast-paced, team-oriented more »

Work closely with internal teams to propose solutions tailored to customer requirements. Preparation of technical proposals and quotes. Provide customer centric support regarding queries relating to product functionality and technical specifications. Build and maintain strong relationships with customers, key stakeholders and colleagues. To more »

Operations, Solution Design, Project Management, Finance, IT, HR and Commercial through the defined UL Bid Management process Write and design articulate, concise customer-centric proposals, presentations and other documents as required Manage the end-to end production of bid documents and ensure that all proposals are … completed on time and comply fully with the customer specification and requirements Facilitate Value Proposition sessions, to ensure customer-centric and rationalised win strategies are developed and integrated into submission documents Support the qualification and sign off process, including document creation for opportunities … and clarifications throughout the bid process Lead Tender Reviews Meetings to drive collaborative sessions with the bid team Ensure a high quality, customer-centric, look and feel of proposal documents Work with the wider UL Bid Management Team on projects to improve processes Act as an more »