1 to 25 of 742 Customer-Centricity Jobs in England

skills; ability to build and maintain effective relationships with internal and external partners. Effective analytical skills to understand complexities and identify proactive solutions. Business acumen with a customer-centric mindset. Ability to manage and prioritize multiple campaigns and projects in a dynamic environment. Flexible and adaptable approach to change. Strong team player, comfortable working cross-functionally More ❯

/UI strategies to improve site performance and user retention. Ensure digital assets (website, booking systems, customer portals) are optimised for scalability and security. Customer-Centric Growth & Innovation Utilise user research, data analytics, and A/B testing to improve UX and drive engagement. Optimise customer journeys across digital touchpoints More ❯

and China. Today, as a market leader in online retail, Amazon product lines include Kindle, Amazon Web Services, At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and More ❯

proposals, architecture visions, and technical strategy materials. Serve as the go-to technical lead during complex programmes, resolving issues and driving delivery success. What You Will Bring Customer centricity - the ability to empathise with customers and an affinity to create solutions designed to deliver a great customer experience. Knowledge of a range of More ❯

liaising with internal teams to drive resolution Monitoring and reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service More ❯

of analytics work, prioritising as required to deliver effectively. - Collaborate with cross-functional teams to align customer insights with business objectives and to drive customer-centric strategies and decisions. - Set key customer metrics. Monitor and evaluate the performance of customer KPIs and proactively report back to the More ❯

end service delivery, including contractual outcomes, operational KPIs, project delivery, and continuous improvement initiatives. Through strong leadership, the role drives team performance and embeds a culture of customer-centricity, operational excellence, and innovation. What You'll be Doing: Develop and execute BT's service and delivery strategy for the South West Police forces, aligning with customer … and line managers supporting the service outcomes, fostering a culture of excellence, collaboration, and continuous improvement, while ensuring the development and alignment of team members to drive customer-centric outcomes. Innovate and develop new ways to achieve high levels of customer loyalty and satisfaction within the customer base, driving continuous More ❯

to provide a world-class Order-to-Cash (O2C) onboarding experience to our global business partners in support of Amazon's journey to become earth's most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history! The Program Manager will have global oversight More ❯

card to access sports facilities Flexible working hours and home office Mental Wellness Program to support your well-being and self-care About Productboard Productboard is the customer-centric product management platform that helps organizations get the right products to market, faster. Over 5,500 companies, including Zoom, One Medical, Cartier, Microsoft, and Korn Ferry, use More ❯

present service performance data to support continuous improvement. Effective Stakeholder Communication: skilled in managing expectations and communicating technical issues clearly to both technical and non-technical audiences. Customer-Centric Approach: excellent interpersonal skills, leading with a customer-first approach, commitment to delivering exceptional end-user support with a focus on empathy , responsiveness, and More ❯

a hybrid role, requiring typically 3 days per week in the Accrington office. Regular visits to franchise sites located across the UK will be necessary. Fortidia Values Customer Centricity • Accountability • Agility • Collaboration • Innovation Job Type: Full-time Pay: £40,000.00-£50,000.00 per year Additional pay: Bonus scheme Benefits: Company pension On-site parking Work from More ❯

across teams, management, and cross-functional departments. Organizational & Problem-Solving Skills: Ability to prioritize tasks efficiently, manage multiple responsibilities, and maintain a solution-oriented mindset under pressure. Customer-Centric Mindset: Passionate about enhancing the customer experience and continuously improving customer satisfaction. Data & Analytical Skills: Proficiency in Excel and the ability More ❯

and budget. Drive stakeholder engagement and ensure strong communication around impacts, benefits, and risks of change. Conduct impact assessments, gap analyses, and readiness reviews. Ensure delivery of customer-centric, compliant, and future-proof solutions Qualifications and Skills: 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery. Proven More ❯

and budget. Drive stakeholder engagement and ensure strong communication around impacts, benefits, and risks of change. Conduct impact assessments, gap analyses, and readiness reviews. Ensure delivery of customer-centric, compliant, and future-proof solutions Qualifications and Skills: 5+ years of experience in banking or financial services, with strong exposure to payment systems and change delivery. Proven More ❯

innovation and excellence in customer experience. You will partner cross-functionally with engineering, design, marketing, analytics, and operations to deliver seamless, data-driven, and customer-centric solutions. Vista Tech plays a vital role in the Vista group operations by delivering and accelerating comprehensive technology solutions across all brands. Vista's end-to-end More ❯

strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to More ❯

and defect-free size information, and building customer experiences (CX) that surface this information effectively. The program focuses on four pillars: (i) defining a customer-centric size construct in partnership with category leaders, (ii) building scalable and high-quality data sourcing pipelines leveraging ML and tech platforms, (iii) collaborating with CX teams to More ❯

has continuously expanded its product selection and innovated on behalf of customers in an on-going effort to fulfill its stated ambition of being earth's most customer-centric company. Since 2015, has started reinventing on behalf of the business customer and is focused on building Amazon Business, the largest and most innovative More ❯

work collaboratively with diverse teams. Experience with user experience design and a keen eye for detail. Familiarity with analytics tools and metrics to evaluate product performance. A customer-centric mindset, with the ability to translate user needs into actionable product features. A degree in a relevant field (e.g., Business, Marketing, Computer Science) is preferred but not More ❯

working in Agile (Scrum, Kanban, SAFe). Familiarity with Agile frameworks and how to effectively implement them in product development. Customer Focus: A strong customer-centric mindset with the ability to gather, interpret, and act upon customer feedback to drive product improvements. Communication & Collaboration: Exceptional communication skills, both verbal and More ❯

and act quickly to protect customer trust Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud Automation-First Mindset: Keen to reduce manual work through scripting and process automation Agile Approach: Comfortable working in cross More ❯

independently and collaboratively within a team. Strong problem-solving and diagnostic skills, with attention to detail. Familiarity with electronics and engineering. Knowledge of CRM systems and a customer-centric approach. Additional Information: The Rewards Career development and opportunity to learn and grow. A value led culture that puts its people first - ' you are our Company.' Company More ❯

not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a More ❯

with experience delivering enterprise-grade platform features. Proven success shipping products used by larger organizations, with an emphasis on security, governance, configurability, and cross-department usability. Strong customer-centric mindset and experience engaging with stakeholders at all levels, including IT, compliance, and legal ops teams. Able to distill complex technical concepts into actionable requirements and explain More ❯

Food Retail, or ecommerce environments is preferred. 5. Efficiency: Produces impactful results without unnecessary waste. 6. Agile Expertise: Deep-rooted understanding of value-driven Agile methodologies. 7. Customer-Centric: Prioritizes customer needs and desired outcomes. 8. Problem-Solving: Capable of effective conflict resolution and creative problem-solving. 9. Integrity & Independence: Honesty and the More ❯