the effective and efficient management of contracts throughout their life cycle for in-life add moves and changes. What you'll do: Customer-Centric Excellence: Youll collaborate closely with our customers, understanding their unique needs and challenges. By leveraging data, analytics, and best practices, youll provide more »
City Of London, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
national and international entities, serving a broad spectrum of customers from individuals to corporates, charities to government bodies. With a focus on customer-centricity, they champion the interests of their members' clientele, ensuring access to essential financial products and services for their day-to-day operations. more »
qualification or equivalent experience Delivery management qualification or equivalent experience (Agile, PRINCE2, etc) Experience Essential Experience of being part of user/customer-centric teams and delivering on continuous service improvement initiatives Experience of working within a Service Management Framework (ITIL, etc) and expert working knowledge more »
effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customercentric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and more »
marketing strategies. Establish and monitor CX and UX KPIs, leveraging data to drive decisions and continuous improvement initiatives. Promote a culture of customer-centricity and design thinking, encouraging innovation and excellence across the organization. Lead, mentor, and develop a team focused on delivering exceptional CX and more »
who will contribute to the strategy and execution for one or more product areas. This role is perfect for someone who is customer-centric, analytically minded, and has a knack for organizing complex tasks effectively. The ideal candidate thrives in cross-functional collaboration and possesses a more »
processes, and best practices. Assist with deployments and production support issues as needed. Customer Strategy and Culture: Champion a customer-centric culture, collaborating with the Product team to transform the customer experience and enhance the organization's reputation in the more »
profitability. Evaluate and implement digital tools and platforms to streamline operations and enhance efficiency. 4. Customer Experience Enhancement: Champion customer-centric digital experiences across all touchpoints. Implement strategies to enhance the overall customer journey through digital channels. 5. Data-Driven more »
Melksham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Reed Technology
managing dependencies, risks, and issues. Partner with Advisers, Technology, Marketing, SMEs, and key stakeholders to achieve desired outcomes. Provide data-led and customer-centric information to facilitate decision-making throughout the programme's change cycle. Deliver high-value outcomes swiftly, ensuring changes are fully integrated. Monitor more »
effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customercentric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and more »
and marketing teams to ensure compliance. Work to define data maps and schemas to support business use cases, focusing on enabling a customer-centric approach and multi-channel campaign orchestration. Requirements Experience leading projects across large matrix organizations. Data-fluent with a minimum of 5 years more »
of continuous integration, continuous delivery and test automation and its application Excellent interpersonal skills, written/oral communication and presentation skills. Knowledge Customer-centric approach to delivering appropriate business solutions Application lifecycle management and project delivery, using Agile methodologies such as SCRUM and Kanban Microsoft Azure more »
ethos. This includes devising supplier KPIs/SLAs, managing, tracking, and reporting on supplier performance. • Foster a culture of innovation, collaboration, and customer-centricity within the DSOperations team. • Own and maintain DS Operations activities and drive continuous improvements in technology operations, addressing stability issues, enhancing service more »
creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience Customercentricity - the ability to empathise with customers and an affinity to create solutions designed to deliver a great customer experience more »
to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a more »
is an opportunity to contribute to a company celebrated for its innovative designs and a workplace that values collaboration, creativity, and a customer-centric approach. You will report directly to the Project Manager and will play a key role in enhancing our order management systems, encompassing more »
generation. Recognized as a Leader in Gartner's Magic Quadrant for two consecutive years, Sidetrade fosters a culture of innovation, collaboration, and customer-centricity from its headquarters in Europe and North America. The R&D team comprises experienced tech professionals who share a deep passion for more »
stakeholders in how to use data and help them understand why it’s so critical in ensuring cutting-edge tech companies remain customer-centric Designing and building: create magic through automated dashboards and reporting, thus, allowing stakeholders to seamlessly integrate data into their day-to-day more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
IMSERV EUROPE LIMITED
main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UKs leading and growing energy data collection and meter operations service provider. Diversity and more »
and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT/SSC annual technology plans more »
no more and no less from you. Ever since Amazon opened its virtual doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything they are looking more »
before they escalate. Continuous Learning: Shows a commitment to personal and professional growth and keeps up with the latest trends and practices. Customer-Centric: Always considers the end-user's experience and strives to enhance the quality of IT services delivered. Problem-Solving: Demonstrates resilience in more »
technology standard methodologies by understanding the Cloud market trends and their impact on various industries High Energy and communication skills Focus on CustomerCentricity: Always looking to anticipate customer needs and offer the most relevant advice, education or standard methodology. Enjoys customermore »
Newark, Nottinghamshire, East Midlands, United Kingdom
Future Prospects
system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customercentric approach to serve multinational presence and global operations across multiple time zones. THE CANDIDATE Experience required to be a successful Software Support more »
of the digital product. Ensure that the product meets and is aligned with the business goals. Implement best practices, mobile-first and customercentric approach, data-driven decisions and scalable solutions, with a full understanding of our market and customers/users. Provide updates on market more »