1 to 25 of 359 Customer-Centricity Jobs in England

and line managers supporting the service outcomes, fostering a culture of excellence, collaboration, and continuous improvement, while ensuring the development and alignment of team members to drive customer-centric outcomes. Strategic Planning and Innovation: Innovate and develop new ways to achieve high levels of customer loyalty and satisfaction within the customer More ❯

must. Proven Leadership: Strong leadership capabilities with experience leading cross-functional teams in a fast-paced, high-growth environment. Comfortable navigating ambiguity and driving clarity and focus. Customer-Centric Mindset: Deep experience in understanding the needs of large enterprise customers and translating these needs into innovative product solutions. Strong Analytical Skills: Data-driven decision-maker with More ❯

across teams, management, and cross-functional departments. Organizational & Problem-Solving Skills: Ability to prioritize tasks efficiently, manage multiple responsibilities, and maintain a solution-oriented mindset under pressure. Customer-Centric Mindset: Passionate about enhancing the customer experience and continuously improving customer satisfaction. Data & Analytical Skills: Proficiency in Excel and the ability More ❯

the financial services sector. This role is pivotal in driving the evolution of our contact centre capabilities, leveraging Microsoft Dynamics 365 to deliver a modern, efficient, and customer-centric service experience. Responsibilities Lead the analysis and documentation of business requirements for the transformation of work and workflow management capabilities Support the implementation of operational Management Information More ❯

and act quickly to protect customer trust Strong Communicator: Confident working with technical teams, fraud analysts, and senior stakeholders Retail-Specific Insight: Familiar with customer-centric threat vectors like loyalty abuse and payment fraud Automation-First Mindset: Keen to reduce manual work through scripting and process automation Agile Approach: Comfortable working in cross More ❯

claims frequency and severity. Collaborate with cross-functional teams to ensure strategic alignment and effective delivery. Monitor product performance using data and analytics, driving continuous improvement. Balance customer-centricity with commercial and risk considerations. Support the Operations and Proposition Manager in executing the insurance strategy. Champion agile methodologies and foster a culture of collaboration and pragmatism. More ❯

claims frequency and severity. Collaborate with cross-functional teams to ensure strategic alignment and effective delivery. Monitor product performance using data and analytics, driving continuous improvement. Balance customer-centricity with commercial and risk considerations. Support the Operations and Proposition Manager in executing the insurance strategy. Champion agile methodologies and foster a culture of collaboration and pragmatism. More ❯

-facing content such as FAQs and landing pages in conjunction with the marketing team Ensure all changes meet regulatory and compliance expectations Champion a delivery-focused, customer-centric approach that ensures AJ Bell continues to deliver good outcomes for retail customers, including adherence to regulatory obligations such as Consumer Duty Perform other tasks as agreed More ❯

T - Amazon Business, Amazon Business Foundational Services Job ID: Amazon Spain Services, S.L.U. Looking for a career at a company that seeks to be Earth's most customer-centric company? Interested in disrupting the B2B landscape? Eager to be a part of a rapidly expanding $35 billion-dollar global business? At Amazon Business, we set out More ❯

open when engaging with customers, peers, and senior management. Exceptional presentation and communication skills. Strong written and verbal communication abilities. High levels of commercial acumen and a customer-centric approach. Proficient in software tools such as MS Office Suite, Jira, etc. Numerically adept, with strong logical thinking and problem-solving skills. Good understanding of business processes More ❯

open when engaging with customers, peers, and senior management. Exceptional presentation and communication skills. Strong written and verbal communication abilities. High levels of commercial acumen and a customer-centric approach. Proficient in software tools such as MS Office Suite, Jira, etc. Numerically adept, with strong logical thinking and problem-solving skills. Good understanding of business processes More ❯

open when engaging with customers, peers, and senior management. Exceptional presentation and communication skills. Strong written and verbal communication abilities. High levels of commercial acumen and a customer-centric approach. Proficient in software tools such as MS Office Suite, Jira, etc. Numerically adept, with strong logical thinking and problem-solving skills. Good understanding of business processes More ❯

needs in the travel industry market, understanding those needs by creating clear and defined features and lean business cases. Supporting an Agile Product Delivery Customer Centric approach in defining, building, and releasing a continuous flow of value and services to the customer. Guiding the work through Lean product management and developing and executing More ❯

needs in the travel industry market, understanding those needs by creating clear and defined features and lean business cases. Supporting an Agile Product Delivery Customer Centric approach in defining, building, and releasing a continuous flow of value and services to the customer. Guiding the work through Lean product management and developing and executing More ❯

needs in the travel industry market, understanding those needs by creating clear and defined features and lean business cases. Supporting an Agile Product Delivery Customer Centric approach in defining, building, and releasing a continuous flow of value and services to the customer. Guiding the work through Lean product management and developing and executing More ❯

needs in the travel industry market, understanding those needs by creating clear and defined features and lean business cases. Supporting an Agile Product Delivery Customer Centric approach in defining, building, and releasing a continuous flow of value and services to the customer. Guiding the work through Lean product management and developing and executing More ❯

of concessions initiatives Collaborate with cross-functional teams including Customer Service, Engineering, Finance, and Legal to ensure alignment on concessions policies and implementation Champion customer-centric solutions while balancing business objectives and technical constraints BASIC QUALIFICATIONS - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs More ❯

and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset, and strategies, including supporting colleagues with their broader professional development You'll comply with the requirements, and act in accordance with, the Group Code of Conduct More ❯

commercial impact, and technical feasibility. Defining and driving the execution of Objectives & Key Results (OKRs) for the cluster; ensuring consistent translation to squad-level goals. Championing a customer-centric approach, incorporating insights from customer feedback, market trends, and competitor analysis to shape product direction. Making critical prioritisation decisions and trade-offs in a More ❯

live activities with impacted teams Creating customer-facing content in partnership with marketing Ensuring all changes comply with regulatory and compliance standards Promoting a customer-centric, delivery-focused approach that aligns with regulatory obligations like Consumer Duty Performing additional tasks as assigned by the Head of Product Development Knowledge and experience required: Extensive More ❯

enterprise software solutions Experience with major ERP/WMS platforms (SAP, Oracle, Manhattan Associates) Excellent presentation, communication, and interpersonal skills Strategic thinker with proven technical credibility and customer-centric approach Strong analytical and solution design capabilities Proven track record of successful enterprise software sales What We Offer Competitive salary and benefits package designed to attract and More ❯

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelor’s degree in More ❯

and efficient management of contracts throughout their life cycle for in-life add moves and changes. As a Head of Service Assurance, you will be responsible for; Customer-Centric Excellence: Youll collaborate closely with our customers, understanding their unique needs and challenges. By leveraging data, analytics, and best practices, youll provide tailored recommendations to optimize their More ❯

embedded in decision-making. About You Required Skills & Experience Technical Expertise Proven leadership experience (5+ years) in BI, analytics, or data science, ideally in a high-volume, customer-centric environment. Strong SQL, PowerBI (DAX), and Power Query skills, with a deep understanding of data modelling and semantic modelling best practices. Extensive experience with Azure Synapse, Azure More ❯

Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business in a customer centric manner, as well as assisting on broader proposition development and strategic projects. Key Accountabilities Support Consulting Managers in delivering strategic projects to our clients which help them More ❯