1 to 25 of 44 Customer-Centricity Jobs in the Thames Valley

array of capabilities 3Shape solutions have to offer and establishes a close relationship with 3Shape and its customers. Providing a high level of service and with a customer centric approach, the CSM collaborates closely with the extended 3Shape team, including Inside Sales, commercial HQ functions, Resellers, and members of the Customer Support teams. More ❯

Billings & Collections Managers to ensure consistency and compliance Drive change management initiatives to support adoption of new tools and processes Foster a culture of continuous improvement and customer-centricity What will help you succeed Significant experience leading Billings & Collections teams, with at least 5 years in a global leadership role Proven experience in leadning process transformation More ❯

right tools, governance, and practices to enable robust, data-informed decision-making. Discovery and experimentation Oversee our research function across user, competitor, industry, and regulatory domains. Champion customer-centric discovery practices, ensuring product decisions are rooted in real user and market needs. Create and maintain a structured insights library and feedback hub, enabling teams to access More ❯

cross-functional teams to deliver cohesive, seamless experiences across web, app, and service channels. Influence stakeholders and align priorities across multiple business units. Foster a culture of customer-centricity, innovation, and continuous improvement. Required Qualifications Bachelor’s degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record in digital More ❯

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelor’s degree in More ❯

trust with partners and establish long-term relationships. Model effective use of design feedback. Guide others on best practices and approaches for clear, concise, and organized communication. Customer Centricity: Apply and adapt design and research processes to manage large/complex problem areas. Use both qualitative and quantitative insights of customer research and More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

to a Managing Consultant level, or a managing consultant looking for a new challenge. Experience : Background in start-ups, product development, agencies, or management consulting. Experience in customer-centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. More ❯

project management skills with the ability to manage multiple projects and deadlines simultaneously. Attention to Detail: High level of accuracy in data entry, content management, and reporting. Customer-Centric Approach: A proactive attitude toward improving the customer experience and driving customer satisfaction. Preferred Qualifications/Skills Bachelors degree in Business More ❯

customer engagement, retention, and overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRM Management : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target More ❯

strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and other stakeholders. Lead and manage the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

technical background Scoping, planning, and delivering customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat Collaborating with ThreatMetrix teams. Including Products, Engineering, Sales and other Professional Services colleagues around the More ❯

a decade of experience in SME lending. This company is transforming access to finance for small businesses through a technology-driven platform that delivers fast, efficient, and customer-centric solutions. With a strong commitment to innovation and impact, the company combines data intelligence with human support to create a seamless funding experience. About the Role The More ❯

be beneficial, it is not essential. What matters most is your ability to manage products end-to-end, engage stakeholders effectively, and drive results through collaboration and customer-centric thinking. Key Responsibilities: End-to-End Product Ownership Lead the entire product lifecycle—from ideation and requirement gathering to launch and iterative improvement. Collaborate with cross-functional More ❯

a structured, analytical approach to problem-solving Excellent communicator, both written and verbal, with the ability to influence clients and investors Deep understanding of enterprise sales and customer-centric selling Thrive in ambiguity and enjoy wearing multiple hats High attention to detail with a strong sense of accountability and follow-through STEM or other highly analytical More ❯

to drive growth throughout the group. What you’ll bring: These are the essential requirements you need to be successful in this role: Passionate about delivering a customer centric approach with an analytical mindset. Experience of delivering a CRO testing program, from opportunity identification through to test build. Ability to analyse user behaviour through user research More ❯

to drive growth throughout the group. What you’ll bring: These are the essential requirements you need to be successful in this role: Passionate about delivering a customer centric approach with an analytical mindset. Experience of delivering a CRO testing program, from opportunity identification through to test build. Ability to analyse user behaviour through user research More ❯

to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge More ❯

to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working within a Microsoft environment you will use your knowledge More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

and Privacy and Consumer Protection. The Compliance Manager – Consumer and Privacy Programmes is a global specialist role, operating and coordinating across multiple jurisdictions and entities to ensure customer- centric and privacy-compliant practices across the business. The Role We are looking for a dedicated and experienced individual to lead EML’s global consumer protection and privacy More ❯

introduce tools and practices that add measurable value. SKILLS AND EXPERIENCE Required: 5+ years’ leadership experience in BI, analytics, or data science, ideally in high-volume or customer-centric environments. Strong SQL and Power BI (DAX, modelling) skills, with proven hands-on ability. Proven track record of managing and scaling BI teams. Experience delivering BI strategies More ❯

apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK s leading and growing energy data collection and meter operations service provider. Diversity and inclusion have long been More ❯