8 of 8 Customer-Centricity Jobs in Tyne and Wear

as a Product/Senior Product Owner or similar role in product management. Strong understanding of Agile methodologies and product lifecycle management. Excellent communication and interpersonal skills. Customer centric focus Ability to work effectively with cross-functional teams and work independently. Strong analytical and problem-solving skills. Experience with user-centered design and research methodologies is More ❯

actionable product roadmaps with measurable outcomes.• Collaborate Cross-Functionally – Partner with developers, designers, analysts, and stakeholders to bring innovative features to life.• Champion the User – Advocate for customer-centric design principles, ensuring every solution is intuitive and impactful.• Measure What Matters – Define KPIs, track performance, and use insights to drive continuous improvement.• Elevate Ways of Working More ❯

releases and interdependencies. Work closely with Agile(scrum) teams and change managers to define release schedules, align resources (internal and external) and manage dependencies Commitment to transparency, customer-centricity, system stability and performance to ensure stakeholders are kept informed throughout the release process. About us As a flexible working friendly organisation, we want to be sure More ❯

and accountability. Required Skills/Abilities: 10+ years of progressive IT leadership, including 5+ years in a strategic executive role. Proven success leading digital transformation in complex, customer-centric environments. Deep expertise in telecommunications architecture, distributed call center operations, and cloud-based platforms. Experience in behavioral health, healthcare, or nonprofit sectors is a strong plus. Leadership More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Telecom At M Group Telecom, were enabling and More ❯

a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking More ❯

hitting targets and KPIs is second nature to you. Clear Communicator & Relationship Building: Your communication skills are top-notch and effective. You can connect effortlessly with others Customer-Centric Mindset: We're all about making our customers happy. If you're customer-focused, you'll fit right in. Determined and Results-Oriented: You More ❯

hitting targets and KPIs is second nature to you. Clear Communicator & Relationship Building: Your communication skills are top-notch and effective. You can connect effortlessly with others Customer-Centric Mindset: We're all about making our customers happy. If you're customer-focused, you'll fit right in. Determined and Results-Oriented: You More ❯