Clinical Application, Sales and Support Specialist
Basingstoke, Hampshire, UK
S-Med Ltd
training and product demonstrations to clinicians and hospital staff. Customise clinical application workflows to meet the specific needs of healthcare facilities. Support product evaluations, installations, and go-lives at customer sites. Act as a subject matter expert on clinical functionality and best practices. Sales Support Assist the sales team with product positioning, value proposition delivery, and technical presentations. Contacting … business development. · Contacting existing customers on a regular basis to ensure that their equipment is working correctly and to promote any new products or items to them Help identify customer needs and provide feedback for solution customisation. · Being available to assist customers with training or questions relating to the equipment they are currently using Collaborate with marketing and R … D to tailor messaging and materials for clinical audiences. Customer Support & Relationship Management Serve as a key contact for ongoing clinical support and troubleshooting. Ensure customer satisfaction by addressing questions, concerns, or technical issues promptly. Develop and maintain strong relationships with key stakeholders in hospitals and clinics. Gather user feedback and clinical data to assist with continuous product More ❯
Employment Type: Full-time
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