7 of 7 Customer Engagement Jobs in Bath

Would you like to join a friendly, motivated & expanding software sales team as a Customer Success Executive with the aim to progress within the business? As an apprentice, you will work closely with your colleagues, gaining hands-on experience and developing a thorough understanding of your role. Role This … role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with marketing … to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars and More ❯

Propel is partnering with this rapidly growing SaaS business that is seeking a proactive and results-driven Renewals Account Manager to ensure customer retention and satisfaction. We're looking for a commercially astute, detail-oriented professional with a strong background in contract renewals and customer success, particularly in … a SaaS environment. Your role will primarily focus on directly managing customer contract renewals, optimising retention rates, and maintaining strong relationships with existing clients. If you're a data-driven account manager, skilled at handling client relationships and renewals, and have a background in SaaS or subscription-based services … their contracts. With over a decade of industry expertise, this company is scaling rapidly, supporting a diverse client base with innovative solutions and a customer-centric approach. As a Renewals Account Manager, you’ll play a key role in ensuring client satisfaction and driving contract renewals. You’ll work More ❯

contract and licensing renewals Assist with deal support, including coordinating RFP responses and sales pursuits Maintain reports to track sales performance, revenue trends, and customer engagement insights Collaborate with finance to ensure accurate commission calculations and reporting Drive sales excellence by orchestrating bid reviews, win/loss analysis … and sales enablement meetings Oversee data hygiene and CRM system optimization to improve efficiency and accuracy Provide administrative support for Microsoft engagement and ensure adherence to sales processes Support training coordination for the sales and marketing team alongside the Sales Enablement Manager What You'll Need: Experience in a … and career progression A supportive team culture that values innovation and continuous improvement The chance to work at the forefront of cloud transformation and customer success If you’re looking for a role where you can make an impact and grow, we’d love to hear from you. Apply More ❯

will be your responsibilities: Market Strategy Leadership: Define and execute the market entry strategy for TEKEVER platforms in designated regions, focusing on market analysis, customer engagement, and sales strategy. Customer Relationship Development: Build strong, trusted relationships with key defence stakeholders to identify and develop opportunities. Sales Pipeline … alignment in delivering market strategies and capabilities. Tender Management: Lead the development and submission of tender responses in the region, ensuring successful outcomes. Industry Engagement: Attend relevant conferences, exhibitions, and events to support business development and identify new opportunities for collaboration. Profile and requirements: An undergraduate degree in a More ❯

companies make smarter decisions using data. As an analyst, you'd work with clients to understand their challenges-such as improving marketing campaigns or customer engagement-and then analyze their data to find patterns, trends, and answers. You'd use tools like Power BI, Tableau, SQL, and possibly More ❯

Azure and infrastructure strategies that align with their goals and capabilities. Support Sales Engagements: Work closely with sales teams to provide technical insights, shape customer solutions, and support engagement planning. Understand Needs: Collect and prioritise technical and business requirements, ensuring solutions align with customer objectives. Design Solutions … into clear, actionable solution designs. Provide Technical Guidance: Offer technical support and direction across projects to ensure quality, best practices, and consistent delivery. Lead Customer Engagements: Oversee delivery activities, ensuring smooth execution and positive outcomes. Act as a Trusted Partner: Build relationships with stakeholders to understand their challenges and … Experience developing strategic visions and delivery roadmaps with stakeholders. Comfortable working with a range of delivery models including Agile and Waterfall. Proven success leading customer-focused engagements and solution development. Experience in presales, including solution design and proposal support. What we offer: Responsible Time Off (uncapped annual leave) Fitness More ❯

data . As an analyst in this role, you'd work with clients to understand their challenges-like how to improve marketing campaigns or customer engagement-and then dig into their data to find patterns, trends, and answers. You'd use tools like Power BI, Tableau, SQL, and More ❯