2 of 2 Customer Engagement Jobs in Bracknell

passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Position Summary As a Senior Customer Success Manager (CSM), you will support a pool of SMB and Mid Market customer accounts and act as an ambassador of UKG's customer experience. You will … develop a deep understanding of the product suite utilized by your customer base, staying current with feature releases and core value drivers within UKG's solutions. This role focuses on optimizing the customer experience, lead generation, creating references, and collaborative advocacy. You will build and maintain relationships with key customer stakeholders, influencers, primarily power users and system … administrators, aligning engagement with the strategic account plan to ensure customers fully leverage our platform to achieve their business goals. Key Responsibilities Relationship Management: Support a pool of SMB and Mid Market customer accounts across the UKG product suite. Proactively engages with pool of customers, conducts detailed reviews of new features, and addresses more complex churn risks. Customer More ❯

The Chief Technology Officer's role is to lead Responsiv's technology vision and product delivery, ensuring our products and systems support business growth and customer success. The CTO will own the roadmaps for our enterprise systems and key products, working closely with sales and consulting teams to align technical solutions with market opportunities. Keep up to date with … innovation, maintaining technical excellence, and enabling Responsiv to meet its ambitious growth targets. Job Description Leading the development and direction of Responsiv's technology strategy to support our evolving customer needs. Owning and managing the product roadmaps for Responsiv Unity and Responsiv Cloud, while ensuring our internal systems are scalable, secure, and fit for purpose. Working with the sales … and consulting teams to shape and deliver compelling solutions that combine software and services. As a senior technical voice in customer engagements, proposals, and product positioning, you will strengthen our presence in existing and emerging markets. As well as driving innovation and exploring new technologies to keep Responsiv at the forefront of the integration and automation space. About the More ❯