1 to 25 of 65 Customer Engagement Jobs in Berkshire

HCP Omnichannel Activation Manager

Location
Reading, England, United Kingdom
ケアは私たちの才能です。 Who We Are 私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。 Role reports to: Health Care Professional Engagement Lead, Northern Europe 場所: Europe/Middle East/Africa, United Kingdom, Reading, Berkshire 勤務地: ハイブリッド あなたがすること The HCP Omnichannel Activation Manager will lead … development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences. This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy and business growth through the effective ...

Customer Data Business Analyst

Hiring Organisation
Primark
Location
Reading, England, United Kingdom
Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35) We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative … within a large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products ...

Lead Solution Architect (Advanced CRM & Customer Data)

Location
Reading, England, United Kingdom
Lead Solution Architect - Advanced CRM & Customer Data Duration: Initial 6 Months Location: Reading or Dublin (Hybrid basis) Job Type: Inside IR35 Day Rate We're looking for an experienced Lead Solution Architect to provide architectural leadership across customer engagement, CRM and customer data initiatives, helping … shape the future of Primark's digital customer experience landscape. This is an exciting opportunity to play a key role in defining architecture strategy across customer identity, customer data, personalisation, loyalty and marketing technology platforms. You'll work closely with business and technology stakeholders to deliver scalable ...

Engagement Manager

Location
Bracknell, England, United Kingdom
Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Insurance Program Manager

Location
Slough, England, United Kingdom
innovate without rebuilding from scratch. Why This Role Exists Insurance organizations are facing increasing pressure to modernize legacy systems, accelerate product innovation, improve customer experiences, and respond to changing regulatory requirements. FintechOS enables insurers to navigate this transformation successfully. As our customer footprint continues to grow … seeking an experienced Program Manager to lead complex customer-facing transformation initiatives across the insurance sector. This role exists to ensure successful program execution while strengthening strategic customer relationships. You will act as the central point of coordination between customer stakeholders, FintechOS teams, and partner organizations, ensuring ...

Customer Success Manager (£60k base + 20% OTE)

Location
Slough, England, United Kingdom
working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...

Pre Sales Technical Manager Reading, Berkshire, United Kingdom + 1 more Sales Posted 12 hours ago

Location
Reading, England, United Kingdom
Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.**About HP**HP creates new possibilities … technical team. + Conduct regular training to ensure team expertise in current technologies. + Develop and implement presales strategies aligned with business goals. + **Customer Engagement** - Collaborate with sales teams to assess customer requirements. - Deliver tailored product demonstrations and technical presentations. - Build strong relationships with clients ...

Customer Success Manager

Location
Bracknell, England, United Kingdom
Customer Success Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the front‐of‐the‐line of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team … head office in Bracknell, Berkshire. This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru ...

Account Success Manager

Location
Reading, England, United Kingdom
proudly maintaining headquarters in New Zealand. Role The Account Success Manager (ASM)plays a pivotal role in transforming customers from sales into long-term customer success. The mantra for the role is ‘users and usage’ and at its core that is about optimizing the number and proficiency of happy … assigned accounts, the ASM acts as a strategic liaison between Seequent, the Bentley Account Manager, the account team and the customer. They coordinate customer interactions to ensure alignment across departments, including technical support team, to drive positive outcomes. ASMs develop a deep understanding of the customer, their business ...

Customer Success Manager, Risk Solutions

Location
Reading, England, United Kingdom
customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Role As a Customer Success Manager within Risk Solutions, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio … Customers. Our goal is to protect and grow the revenue in our existing customer portfolio. As a CSM, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement. You will lead our customers to their desired outcomes ...

Customer Services Associate (Saas Adoption)

Hiring Organisation
IRIS
Location
Slough, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

Account Manager, Expert

Location
Wokingham, England, United Kingdom
Responsibilities Keysight Technologies is seeking an experienced, high-performing Account Manager to establish and grow our direct presence in Ireland. This is a strategic customer-facing role responsible for developing new business, expanding existing accounts, and positioning the full Keysight portfolio across Ireland's rapidly growing technology sector. … successful candidate will own strategic customer relationships while working closely with Keysight's channel partners, distributors, application engineers, product specialists, and European sales teams to deliver complete test and measurement solutions. The role requires a consultative sales approach, strong technical understanding, and the ability to influence decision-makers across ...

Oracle CX Architect R2L

Location
Slough, England, United Kingdom
Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

Account Manager

Location
Wokingham, England, United Kingdom
through strategic planning and stakeholder alignment Drive high on-site activity levels acrossall groups, identifying opportunities with all of Keysight's portfolio. Understand the customer's customer, and know theirprojects and business intimately. Forecast over a 3-5 year window by strategically aligning with the accounts. 2. Drive … complex quoting, demo organisation, clsoing business, and organising post sales support. Assist in preparing commercial offers, tender responses, quotes, and order bookings. Maintain accurate customer and sales data within CRM/customer databases. 4. Build and Maintain Customer Relationships Interpret customer needs and develop long‐lasting ...

Pre Sales Technical Manager

Location
Reading, England, United Kingdom
Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.About HPHP creates new possibilities for technology … team.Conduct regular training to ensure team expertise in current technologies.Develop and implement presales strategies aligned with business goals.Customer EngagementCollaborate with sales teams to assess customer requirements.Deliver tailored product demonstrations and technical presentations.Build strong relationships with clients to ensure trust and credibility.Solution Design & Proposal DevelopmentArchitect and validate technical solutions based ...

Senior Field Marketing Manager

Location
Reading, England, United Kingdom
market insight, account intelligence, creativity and data to determine where marketing can have the greatest commercial impact. Working closely with Sales, Account Executives, BDRs, Customer Success, Alliances and Marketing, you’ll translate business and territory priorities into integrated programmes that create meaningful customer engagement and measurable revenue … have the opportunity to shape how Qlik engages some of the UK’s most important enterprise organisations and influence the full journey from account engagement through to pipeline and expansion. You’ll have the opportunity to: Own and execute Qlik’s UK field marketing strategy, aligned to revenue, pipeline ...

Senior Cyber Engineer

Location
Maidenhead, England, United Kingdom
container logistics company working to connect and simplify its customers' supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over … adjustments during the application and hiring process. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple ...

Head of Digital

Location
Slough, England, United Kingdom
experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty ...

Renewal Manager at Enterprise Procurement and Spend Management SaaS

Location
Slough, England, United Kingdom
Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

Strategic Enterprise Account Executive - Public Sector

Location
Maidenhead, England, United Kingdom
lead a small portfolio of complex UK Public Sector organisations. This is a senior role within the Dynatrace Public Sector team, focused on accelerating customer value, platform adoption, enterprise expansion and long-term strategic partnerships across central government and wider public sector organisations. As a Strategic Enterprise Account Executive … navigating complex stakeholder landscapes, influencing major transformation programmes and orchestrating a broad ecosystem of service providers, cloud partners and internal resources to deliver measurable customer outcomes. This role combines strategic account leadership, executive engagement, ecosystem management and customer growth, helping some of the world's largest public ...

Senior Offer Specialist Field Sales Representative

Hiring Organisation
Schneider Electric
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
clients, especially the Distributors, Panel builders, Installers, OEM and Integrators as well the End users in the industry & tertiary sectors, ensuring business growth and customer satisfaction. You will manage the promotion of the Universal Enclosures offer including the P&S (adapted products and services) and provide techno-commercial support … across your territory. Build and develop strong relationships with distributors, OEMs, panel builders, integrators and end users. Identify new business opportunities while expanding existing customer relationships. Develop and deliver account and territory growth plans aligned with business objectives. Promote Schneider Electric's enclosure solutions, products and services through customer ...

Technology Project Manager - CRM & Customer Engagement

Location
Reading, England, United Kingdom
technology transformation to hire an experienced Technology Project Manager in Reading. You will own the end-to-end delivery of a high-profile customer technology programme, including CRM, customer data and engagement capabilities. Working across Technology, Digital and external partners, you will ensure delivery against scope, budgets ...

Senior Service Solutions Analyst

Location
Reading, England, United Kingdom
summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with ...

Project Manager

Location
Reading, England, United Kingdom
digital and technology transformation to hire an experienced Technology Project Manager. You'll take ownership of the end-to-end delivery of a major customer technology programme, focused on new CRM, customer data and customer engagement capabilities. Working across Technology, Digital, Business teams and external partners … hybrid delivery environments Comfortable bringing structure and direction to complex and evolving programmes This is an opportunity to take ownership of a high-profile customer technology transformation within a large, complex organisation, with significant exposure across both Technology and the wider business. #J-18808-Ljbffr ...

Account Manager

Location
Maidenhead, England, United Kingdom
development and account management covering the Southern Region. You will work on your own territory identifying opportunities for business expansion in support of the customer sales strategy and expanding on current customer engagement and developing new customers into the region across all sectorsAlong with offering a competitive … customers* business goal and, growth strategies.* Maintain and monitor pipelines and metrics for assigned customers and identify improvement and growth opportunities.* Perform critical customer analysis to identify and leverage the partner's marketing programs to achieve growth in their customer's solutions capability.* Work closely with Field Application ...