1 to 25 of 26 Customer Engagement Jobs in Cambridge

Job Category: Other EU work permit required: Yes Job Views: 1 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: At Itineris, we believe in the power of teamwork. Whether translating customer needs into software, sales, coding, or business operations, our mission is to grow and deliver innovative software that helps energy and water utilities engage better with their customers. Function … to ensure the successful implementation of the UMAX solution, focusing on business needs and market regulations. The role involves providing business and market guidance, supporting mediation decisions, and translating customer requirements into functional specifications. The role is based in Ghent , UK , or EIR , and requires experience in the Irish market (ROI and NIE) . ERP implementation experience is a … plus. UMAX is our cloud-based software for water and energy utilities, built on Microsoft Dynamics 365, automating business processes and enhancing customer engagement. As a Business Consultant with market experience in Ireland, you will: Serve as the link between Business and IT as a business-focused analyst. Manage customer expectations and support functional experts in translating business More ❯

best possible end-user experience. Stay updated on the latest Microsoft Dynamics features and best practices. What We’re Looking For: Experience : 3+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills : Proficient in Power Apps, Power Automate and C# would be a bonus Certifications : Microsoft Dynamics 365 certification (preferred but not More ❯

/join with: You will play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer advocacy and cross-functional collaboration … customers and internal departments such as R&D, sales and marketing teams to ensure our products meet market demands, support revenue generation, and align with business objectives. Through frequent engagement with customers and collaboration with their product team, you will prioritise product investments that increase the value we deliver to our clients, enhance our competitive positioning in the market … business. The most important duties of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including user forums, advisory boards More ❯

work across the Marketing, Sales, Channel Partners and Product teams Work closely with key internal teams to develop account intelligence, relationship maps, and use case opportunities through direct account engagement and insight tools Leverage marketing campaigns (marketing material, seminar, webinar etc.) to develop and nurture leads for sales Apply operational expertise to identify leads and pass them to the … appropriate opportunity owner based on defined business segmentation Participate in ANSYS events, tradeshows and digitally led customer engagement programs. Demand Generation for ANSYS events in assigned territory Update the CRM database or other databases with lead and/or contact info and account/prospect intelligence gathered to provide visibility to market opportunities in assigned territory Provide market … marketing Relevant experience in an inside sales or marketing role is desired, which can include direct employment, contracted employment or internship. Experience working in a sales and/or customer relations environment Technical aptitude and/or experience in an industrial/technical sales environment Excellent record of customer service and customer satisfaction Skilled at initiating phone More ❯

per annum Region: Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential. Key Responsibilities More ❯

to lead the design, implementation, and ongoing development of our global online community. This individual will be responsible for building and nurturing a thriving online user community that improves customer engagement, promotes peer-to-peer support and drives customer success outcomes. This is a cross-functional role requiring strong leadership, project management, stakeholder engagement and customer … to): Strategy & Leadership Define the vision, roadmap, and KPIs for the user community in alignment with business objectives Conduct a detailed requirements analysis involving cross-functional stakeholders (Product, Marketing, Customer Success, Sales, etc.) Lead a cross-departmental working group to ensure alignment and buy-in across the organization Act as the product owner for the user community platform—overseeing … platform solutions and vendors Oversee implementation and integration with existing systems Drive early adopter rollout, establishing best practices and incorporating user feedback to iterate before full launch Community Building & Engagement Develop and execute a content and engagement strategy—including discussions, success stories, use cases and webinars Identify and empower community champions and superusers to scale engagement and More ❯

FTC Robert Half are working with a purpose-led organisation in the science and research, and education space, who is looking for an experienced CRM Manager to lead their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and … publishing, events, and sales functions. Key Responsibilities Own the organisation-wide CRM vision and strategy, with a core focus on Salesforce Lead platform optimisation and roadmap development, aligned with customer experience goals Collaborate across departments to embed a consistent, insight-led approach to CRM Manage internal stakeholders and external vendors to deliver scalable improvements Deliver actionable insights, reports, and … marketing, commercial, and service teams Ensure data compliance and GDPR adherence across systems and processes Coach and develop a team of Salesforce administrators and CRM specialists Advocate for a customer-first mindset across the organisation What We're Looking For Proven experience leading CRM strategy and operations, ideally within a matrixed or mission-driven organisation Strong technical knowledge of More ❯

FTC Robert Half are working with a purpose-led organisation in the science and research, and education space, who is looking for an experienced CRM Manager to lead their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and … publishing, events, and sales functions. Key Responsibilities Own the organisation-wide CRM vision and strategy, with a core focus on Salesforce Lead platform optimisation and roadmap development, aligned with customer experience goals Collaborate across departments to embed a consistent, insight-led approach to CRM Manage internal stakeholders and external vendors to deliver scalable improvements Deliver actionable insights, reports, and … marketing, commercial, and service teams Ensure data compliance and GDPR adherence across systems and processes Coach and develop a team of Salesforce administrators and CRM specialists Advocate for a customer-first mindset across the organisation What We're Looking For Proven experience leading CRM strategy and operations, ideally within a matrixed or mission-driven organisation Strong technical knowledge of More ❯

the Technologist community. Devise practical solutions for various challenges. Understand Development standards and Dynamics 365 CE. Manage time efficiently and identify necessary roles for tasks. Maintain a focus on customer needs and satisfaction, setting high standards for quality and quantity. Desired Skills and Experience: Dynamics 365 Accreditations Proficiency in C#, ASP.Net, Python, Java, JSON Experience with enterprise CRM systems … Proven track record in delivering complex projects Strong customer engagement and management skills If the above opportunity is of interest, and you have the experience required, apply via this post and I will be in touch within 48 hours of your application. Alternatively, if you have more questions and would like a call first - please connect with me More ❯

We have the pleasure of recruiting on behalf of a market-leading business known for producing the best quality product on the market. Backed by historical innovation and strong customer relationships, they are looking to expand and focus on their digital capabilities. As such, they are looking for a strategic and results-oriented Head of E-Commerce to lead … a step change in how they sell and convert customer online. This is a senior role focused on modernising and growing the companys B2B e-commerce capability. You will assess current platforms and processes, define a future-focused digital strategy, and deliver commercial results. Working closely with the leadership team, youll ensure e-commerce becomes a key driver of … revenue, efficiency, and competitive advantage. Key responsibilities: Define and implement a high-impact B2B e-commerce strategy that supports business growth and enhances the customer experience. Conduct a detailed review of existing platforms, identifying opportunities to improve functionality, usability, and performance. Collaborate closely with the leadership team to align digital initiatives with wider business and operational goals. Drive measurable More ❯

CRM Manager - Cambridge Circa: Salary - Salary Plan, 55,323.00 GBP AnnualThe Royal Society of Chemistry seeks an experienced, strategic CRM Manager to join our Customer Team on an 18-month fixed term contract. This role focuses on Salesforce management and will position you as the strategic architect of our customer relationship approach. You\\\'ll lead a small team … dedicated to building strong global customer relationships, enhancing operational efficiency, and supporting business growth across all our operating regions. You will own the complete vision, strategy and roadmap for RSC\\\'s customer relationship management, with particular emphasis on optimizing our Salesforce platform to ensure effective customer engagement. Working with cross-functional stakeholders, you\\\'ll define excellence in … customer relationship management and provide necessary training on best practices. Your strategies will prioritize relationship building and accountability at every customer touchpoint, with the goal of creating value through understanding customer needs, developing trust, and delivering exceptional service. We\\\'re looking for a visionary CRM professional with Salesforce expertise who can transform our customer engagement More ❯

and pricing guides. Conduct research on competitors, market sizing, trends, and policy changes. Assist in developing external product launch plans to support lead generation. Work with Marketing to maximize customer engagement through events, case studies, blogs, etc. Create content for campaigns, including presentations, videos, newsletters, blogs, and brochures. Support the production and approval of Software Release Bulletins, Information … Bulletins, and internal briefings. Assist Sales with bid responses, proposals, and quotations as needed. Support analysis of customer and sales activity for business planning. Qualifications and Experience: Excellent interpersonal and management skills for engaging with colleagues, customers, and partners. Product analysis experience in local and/or central government. Experience in the IT sector and in preparing diverse written More ❯

diverse and may include architecture, technology research, hands-on prototyping, and experimental investigations. You will also work closely with product engineering teams, and likely take part in partner and customer engagements. Responsibilities: Design and develop systems architecture for the latest technologies for products in new and existing markets! Perform high-level performance modeling and analysis of hardware features, applications More ❯

and driving the development of their cyber security roadmap. As a Cyber Security Pre-Sales Consultant, you will be responsible for: Develop and articulate cyber security solutions that address customer challenges. Own the development and evolution of the cyber security services roadmap, ensuring alignment with customer objectives and industry trends. Work with the customer to understand technical … Hands-on experience with security technologies such as SIEM, EDR, SOAR, vulnerability, threat intelligence etc. Experience in pre-sales, solution consulting, or technical advisory roles Proactive mindset and strong customer engagement skills Please apply or contact Olivia at [emailprotected]/016765645407 to discuss in further detail. #J-18808-Ljbffr More ❯

The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics-Driven More ❯

rapid innovation cycle times, coupled with a pathway to supply chain resilience. Role Overview As a Senior Applications Engineer, you will be responsible for ensuring both internal and external customer success as a key technical stakeholder, translating application needs and requirements into technical specifications. Collaborating with our Engineering, Product Management and Commercial teams you will be responsible for capturing … and understanding technical requirements during early product ideation, requiring creative translation of customer needs into novel FlexIC solutions, and directly contributing throughout the product development cycle. To be successful in this role, the candidate will be proactive in pulling detailed requirements from external/internal customers, translation into technical specifications and driving the delivery of early concepts and demonstrators. … Introduction cycle to eventual market launch. A proven track record in Application Engineering/Analog Mixed Signal Design(or similar roles) within the Electronics/Semiconductor industry, experience in customer-facing engagements and broad technical knowledge of electronics and their applications in a range of industries is required. This is a great opportunity for you to apply your skills More ❯

shaping the long-term strategic plan of Arm's solution in IoT applications. You will partner with engineering teams, external ecosystem partners and acting as the voice of the customer to motivate change which improve our products and help our partners embrace new technology . The role will require enthusiasm, autonomy, travel overseas and a real passion for innovation … Responsibilities: Lead customer engagements to gather feedback on workloads and features Define system-level use cases to determine the appropriate approach to for leading solutions Define features and positioning of our next generation products Collaborate with engineering teams to set ambitious targets for performance, power, and area (PPA) metrics Engage with senior executives align product strategies and objectives. Work … Understanding of system level definition, or be an expert of a specific area in a system Excellent communication and teamwork skills, with the ability to build consensus across teams. Customer-facing experience. At least 5 years of proven experience related to IoT hardware "Nice To Have" Skills and Experience : Engineering design involvement in hardware Prior exposure to functional safety More ❯

performance solution in IoT applications. The Multimedia Solution Manager will be defining the long-term strategic plan and promotion of Arm’s multimedia subsystem in our solutions! Responsibilities: Lead customer engagements to gather feedback on workloads and features Define system-level use cases to determine the appropriate approach to multimedia in leading solutions Define and lead ISP, GPU, Video … related to Silicon, IP, or SoC products. Understanding of ISP, GPU, Video, and Display processing technologies. Excellent communication and teamwork skills, with the ability to build consensus across teams. Customer-facing experience. Product management or commercial roles related to Silicon, IP, or SoC products. Proven experience related to IoT hardware or software “Nice To Have” Skills and Experience : Engineering More ❯

test environments Working with software interface routines to support FPGA integration into the software stacks Learning about a range of Machine Learning inference optimization techniques Providing technical support for customer engagements Requirements: Masters degree in Engineering, Mathematics or other Scientific DisciplineAt least 5 years' experience generating clear, well-documented, and well-tested SystemVerilog, Verilog or VHDL code Experience simulating More ❯

Role: Effectively communicate the value proposition and technical vision of our clients products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products … to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and private network More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯