16 of 16 Customer Engagement Jobs in Cambridgeshire

Share This position will be responsible for leading the Pre-Sales design of Enterprise on-premise, off-premise cloud, and hybrid customer solutions. This position will primarily support sales operations in the New England Region (focused in on MA and CT but open to the full NE region), coverage in other regions may be sporadically required. This position provides … solutions. Type: Full Time Location: New England Position Summary This position will be responsible for leading the Pre-Sales design of Enterprise on-premise, off-premise cloud, and hybrid customer solutions. This position will primarily support sales operations in the New England Region, but coverage in other regions may be sporadically required. This position provides on-site client consulting … such as ILM Disaster Recovery, Business Continuance, and Data Center Migrations Veeam, Commvault Aruba Security and Regulations Compliance As an Enterprise Architect, you are expected to provide an excellent customer experience in the delivery of enterprise-grade solution designs, proposals, demonstrations and proof-of-concept (POC) engagements. We expect you to work closely with other Comport delivery engineers and More ❯

with Marketing, Sales, Channel Partners, and Product teams to understand what prospects need and how we can help. Support webinars, tradeshows, and live events — and be part of our customer engagement strategy both in-person and online. Use Salesforce and other CRM tools to track leads, log interactions, and build account intelligence. Leverage social media and digital tools … internal teams to help shape better messaging and campaigns. What We’re Looking For: A Bachelor’s degree (or equivalent experience) — business or marketing is a plus Experience in customer-facing roles like sales, marketing, or support (internships count!) Strong communication skills — you’re confident on the phone, in writing, and on social media Organized, self-motivated, and eager … Work with and learn from experienced sales and marketing pros Be part of a collaborative and inclusive team culture Gain hands-on experience in demand generation, lead qualification, and customer engagement Make a real impact on the business from Day 1 Whether you're just starting out or looking to pivot into tech, this role offers the perfect More ❯

with Marketing, Sales, Channel Partners, and Product teams to understand what prospects need and how we can help. Support webinars, tradeshows, and live events — and be part of our customer engagement strategy both in-person and online. Use Salesforce and other CRM tools to track leads, log interactions, and build account intelligence. Leverage social media and digital tools … internal teams to help shape better messaging and campaigns. 🚀 What We’re Looking For: A Bachelor’s degree (or equivalent experience) — business or marketing is a plus Experience in customer-facing roles like sales, marketing, or support (internships count!) Strong communication skills — you’re confident on the phone, in writing, and on social media Organized, self-motivated, and eager … Work with and learn from experienced sales and marketing pros Be part of a collaborative and inclusive team culture Gain hands-on experience in demand generation, lead qualification, and customer engagement Make a real impact on the business from Day 1 Whether you're just starting out or looking to pivot into tech, this role offers the perfect More ❯

About the role Our Customer Success Executives (CSEs) play a critical role in the engagement of our smaller customer relationships. As a CSE your focus will be on ensuring that our customers are wildly successful throughout their journey with Zellis. You will report to the Head of Customer Success and work alongside our customer facing … teams. You will work with a segment of small-medium sized Commercial or Public Sector customers. Drawing on product usage data and other information, you will engage your customer segment via a "Technical touch" approach (eg: Hubspot, Webinars, ChurnZero in-app guides) to improve the outcomes that they achieve using Zellis Product & Services. Areas of focus will include adoption … of HCM features, system optimisation, ensuring customers are referenceable and participate in the Brand NPS Programme. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities and loyalty, to include but not limited to the timely completion of reference requests and creating case study and video testimonial opportunities. Being organised and carefully planning More ❯

FTC Robert Half are working with a purpose-led organisation in the science and research, and education space, who is looking for an experienced CRM Manager to lead their customer engagement strategy and Salesforce platform development. This is a fantastic opportunity to take ownership of CRM in a globally focused, digitally evolving organisation where customer data and … publishing, events, and sales functions. Key Responsibilities Own the organisation-wide CRM vision and strategy, with a core focus on Salesforce Lead platform optimisation and roadmap development, aligned with customer experience goals Collaborate across departments to embed a consistent, insight-led approach to CRM Manage internal stakeholders and external vendors to deliver scalable improvements Deliver actionable insights, reports, and … marketing, commercial, and service teams Ensure data compliance and GDPR adherence across systems and processes Coach and develop a team of Salesforce administrators and CRM specialists Advocate for a customer-first mindset across the organisation What We're Looking For Proven experience leading CRM strategy and operations, ideally within a matrixed or mission-driven organisation Strong technical knowledge of More ❯

Are you an organised and personable professional with a passion for data accuracy and customer engagement? Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a temporary basis. This is a fantastic opportunity to be part of an international organisation that plays … contact data in the CRM system Proactively conduct outbound calling campaigns to verify and enrich data Respond to member enquiries via phone and email Deliver a high level of customer service and relationship management Support wider team on membership communications and admin tasks Ensure member information supports accurate reporting and outreach Collaborate with internal teams to support global membership … goals What We're Looking For 2-3 years' experience in customer service, data admin, or membership support Excellent communication skills, both written and verbal Strong attention to detail with a proactive and process-driven approach Confident working with CRM systems (Salesforce, Dynamics, or similar) Friendly, member-focused attitude with a professional phone manner Comfortable managing multiple tasks in More ❯

CRM Manager - CambridgeCirca:Salary - Salary Plan, 55,323.00 GBP AnnualThe Royal Society of Chemistry seeks an experienced, strategic CRM Manager to join our Customer Team on an 18-month fixed term contract. This role focuses on Salesforce management and will position you as the strategic architect of our customer relationship approach. You\\\'ll lead a small team dedicated … to building strong global customer relationships, enhancing operational efficiency, and supporting business growth across all our operating regions.You will own the complete vision, strategy and roadmap for RSC\\\'s customer relationship management, with particular emphasis on optimizing our Salesforce platform to ensure effective customer engagement. Working with cross-functional stakeholders, you\\\'ll define excellence in customer relationship management and provide necessary training on best practices. Your strategies will prioritize relationship building and accountability at every customer touchpoint, with the goal of creating value through understanding customer needs, developing trust, and delivering exceptional service.We\\\'re looking for a visionary CRM professional with Salesforce expertise who can transform our customer engagement approach and More ❯

join our team. The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery … support to Sales staff at all stages of the sales process (pre and post-sale) Provision of technical support directly to customers/end-users where required Regular proactive engagement with Sales staff to support sales objectives Ensuring Health and Safety requirements for all activities are met Ensuring all activities are carried out in accordance with the CRFS Quality … Management System Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives Ensuring Customer Training materials are updated and maintained to the required standards Ensuring Customer Training is delivered competently Ensuring the provision of first-line customer support where required Ensuring currency through regular engagement with CRFS technical staff More ❯

We have the pleasure of recruiting on behalf of a market-leading business known for producing the best quality product on the market. Backed by historical innovation and strong customer relationships, they are looking to expand and focus on their digital capabilities. As such, they are looking for a strategic and results-oriented Head of E-Commerce to lead … a step change in how they sell and convert customer online. This is a senior role focused on modernising and growing the companys B2B e-commerce capability. You will assess current platforms and processes, define a future-focused digital strategy, and deliver commercial results. Working closely with the leadership team, youll ensure e-commerce becomes a key driver of … revenue, efficiency, and competitive advantage. Key responsibilities: Define and implement a high-impact B2B e-commerce strategy that supports business growth and enhances the customer experience. Conduct a detailed review of existing platforms, identifying opportunities to improve functionality, usability, and performance. Collaborate closely with the leadership team to align digital initiatives with wider business and operational goals. Drive measurable More ❯

We have the pleasure of recruiting on behalf of a market-leading business known for producing the best quality product on the market. Backed by historical innovation and strong customer relationships, they are looking to expand and focus on their digital capabilities. As such, they are looking for a strategic and results-oriented Head of E-Commerce to lead … a step change in how they sell and convert customer online. This is a senior role focused on modernising and growing the companys B2B e-commerce capability. You will assess current platforms and processes, define a future-focused digital strategy, and deliver commercial results. Working closely with the leadership team, youll ensure e-commerce becomes a key driver of … revenue, efficiency, and competitive advantage. Key responsibilities: Define and implement a high-impact B2B e-commerce strategy that supports business growth and enhances the customer experience. Conduct a detailed review of existing platforms, identifying opportunities to improve functionality, usability, and performance. Collaborate closely with the leadership team to align digital initiatives with wider business and operational goals. Drive measurable More ❯

rapid innovation cycle times, coupled with a pathway to supply chain resilience. Role Overview As a Senior Applications Engineer, you will be responsible for ensuring both internal and external customer success as a key technical stakeholder, translating application needs and requirements into technical specifications. Collaborating with our Engineering, Product Management and Commercial teams you will be responsible for capturing … and understanding technical requirements during early product ideation, requiring creative translation of customer needs into novel FlexIC solutions, and directly contributing throughout the product development cycle. To be successful in this role, the candidate will be proactive in pulling detailed requirements from external/internal customers, translation into technical specifications and driving the delivery of early concepts and demonstrators. … Introduction cycle to eventual market launch. A proven track record in Application Engineering/Analog Mixed Signal Design(or similar roles) within the Electronics/Semiconductor industry, experience in customer-facing engagements and broad technical knowledge of electronics and their applications in a range of industries is required. This is a great opportunity for you to apply your skills More ❯

shaping the long-term strategic plan of Arm's solution in IoT applications. You will partner with engineering teams, external ecosystem partners and acting as the voice of the customer to motivate change which improve our products and help our partners embrace new technology . The role will require enthusiasm, autonomy, travel overseas and a real passion for innovation … Responsibilities: Lead customer engagements to gather feedback on workloads and features Define system-level use cases to determine the appropriate approach to for leading solutions Define features and positioning of our next generation products Collaborate with engineering teams to set ambitious targets for performance, power, and area (PPA) metrics Engage with senior executives align product strategies and objectives. Work … Understanding of system level definition, or be an expert of a specific area in a system Excellent communication and teamwork skills, with the ability to build consensus across teams. Customer-facing experience. At least 5 years of proven experience related to IoT hardware "Nice To Have" Skills and Experience : Engineering design involvement in hardware Prior exposure to functional safety More ❯

Role: Effectively communicate the value proposition and technical vision of our clients products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products … to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and private network More ❯

Effectively communicate the value proposition and technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products … to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯

a hybrid work from home model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK from time to time. About you: You have a strong technical background, including experience as a More ❯