3 Customer Engagement Jobs in Coventry

forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate. • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal … and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences. • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer … the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections. • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable more »

like you to join our team as a Senior Product Proposition Manager Retention & Engagement. The role which covers both mortgages and savings, will drive customer engagement leading to more sustainable commercial performance and support retention, which is in the best interest of our members and the Society. It … will be focused on the creation of bespoke existing customer product propositions, considering how we propositionally and commercially optimise our mobile app channel , as well as further developing and leading our and mortgage and savings engagement and retention strategies. The role will involve working closely with key business … areas across both mortgages and savings, leading cross-functional groups to develop superior engagement and retention capabilities. Closing date: 2nd May - We reserve the right toclosethis advertearlyif we receive ahigh volumeof suitable applications. Benefits: 28 days holiday + bank holidays, Pension Employer Contribution Discretionary Bonus scheme up to more »

Coventry - Hybrid working - Competitive salary - Outstanding company benefits and lots of scope to progress! As Commercial Manager you will support new business development and customer retention. Focusing on contracting, pricing, stream-lined onboarding processes, and all other commercial contracting aspects. This role is responsible for delivering a seamless go … that are introduced to the company, which includes pricing, changes to contracts, and, the full contract cycle process Job responsibilities: Support the utilisation of customer engagement software, and/or, tools available within, and beyond the business, to generate periodic reports which monitor the key performance of our … and experience required: At least 5 years people management skills and experience. Experience of large data management and analysis. Excellent Communications skills & collaborative working. Customer experience/New customer onboarding Contracting experience. Process development & management. Used to working in a fast paced environment. Ideally some Marketing & administration experience. more »