1 of 1 Customer Engagement Jobs in Droitwich

join their dynamic and growing CRM Automation team. The company is renowned for its fast-paced, collaborative culture and is focused on driving personalised customer engagement through high-quality CRM campaigns and automation journeys. The Role As a Senior CRM Executive, you’ll join the automation function within … the wider CRM team. You’ll be responsible for delivering automated lifecycle campaigns across loyalty and re-engagement journeys — working closely with segmentation, HTML build, and personalisation logic. This role requires strong technical CRM experience, with a focus on customer targeting and hands-on campaign build. Key Responsibilities … drop experience alone is not sufficient. - Segment customers using behavioural and transactional data to drive personalised content. - Monitor campaign performance and optimise based on engagement metrics. - Collaborate with loyalty and BAU CRM teams to ensure a seamless customer experience. Skills & Experience Essential: - 2+ years of hands-on CRM More ❯