2 of 2 Customer Engagement Jobs in Harrogate

tech company that’s shaking up how things are taught in UK schools. They’re on a mission to make learning more engaging, and they need a superstar Operations & Engagement Coordinator to help keep things running like clockwork while building awesome relationships with schools and teachers. This isn’t your average admin job — it’s a mix of operations … customer support, marketing magic, and a splash of tech. If you love variety, thrive in a small team, and want to be part of something meaningful, this could be your next big move. What You’ll Be Doing Operations & Admin Keep internal systems (like CRM) tidy and up-to-date Schedule school calls, prep docs, and keep inboxes happy … Help build new curriculum content and resources Upload fresh materials to the online platform Customer Engagement Be the friendly face (or voice!) for teacher queries Onboard new schools and run basic online training sessions Monitor usage and offer support where needed Gather feedback and spot opportunities to improve Help schools stick around — and bring new ones on board More ❯

The Opportunity: Confidential Opportunity – Operations & Engagement Coordinator Location: Harrogate (Monday and Friday, remaining hours hybrid)?? Hours: 30 per week across 4–5 days? Contract: Fixed Term until Summer 2026 min? Salary: £21,600 (£27,000 FTE)?? Start Date: Negotiable A fast-growing education technology company with a social purpose is seeking an Operations and Engagement Coordinator to join … their small, dynamic team. This is a varied role ideal for someone organised, tech-savvy, and passionate about education and customer engagement. What You’ll Be Doing: Providing administrative support across the business Managing CRM systems and maintaining accurate records Coordinating school training sessions and onboarding Responding to teacher enquiries and supporting site usage Assisting with marketing content, newsletters … and social media Contributing to curriculum content and resource creation Attending education events and supporting community engagement What We’re Looking For: Strong organisational and communication skills Comfortable using CRM and digital tools Proactive, adaptable, and able to work independently Interest in education and technology Experience in customer support or marketing is a plus This is a fantastic More ❯