4 of 4 Customer Engagement Jobs in North Yorkshire

provision of a portfolio of customers who don't have a Service Delivery Manager allocated to them. Key to the role will be proactive engagement with customers to ensure that their service is meeting expectations, evidencing SLA achievement, and addressing any service shortfalls that may arise. In addition, as … service issues through to completion. Providing evidence of SLA achievement utilising existing reports. Acting as an intermediary in the relationship between Redcentric and the customer Being a point of contact for customer queries and escalations. Logging, tracking, and co-ordinating the implementation of Service Improvement Initiatives. Increasing customer engagement levels and build strong relationships. Notifying Account managers where sales related opportunities have been identified Supporting the customer service teams in their understanding of customers Adhering to Redcentric's ISO accreditation standards Complying with Redcentric's policies and procedures Handling and protection of Redcentric information Reporting More ❯

service. If you're a strong communicator, organized, and eager to learn, this could be the start -especially if you're coming from a customer service, sales or retail background and want to step into tech. What You'll Do Manage and coordinate IBM requests for quote from our … partner Collaborate across sales, supply chain, and finance teams Analyze product data and pricing using internal tools Support field sales with strategy and customer engagement Track quotes, communicate updates, and finalize submissions What We're Looking For Strong communication and customer service skills (retail/hospitality background More ❯

leadership team in shaping strategic growth. The successful candidate will play a key role in strengthening the company s market presence through proactive client engagement, strategy development, and operational alignment. Key Responsibilities Identify and develop new business opportunities across global markets. Collaborate with internal teams to drive client engagement … management plans. Oversee a pipeline of opportunities and support contract negotiations with potential clients. Lead and enhance the use of CRM systems to optimise customer engagement and sales performance. Conduct regular client and supplier reviews to capture feedback and identify areas for improvement. Support marketing efforts by planning More ❯

the Bids & Tendering Department. Work closely with the Bids Department to manage ongoing pipeline of opportunities. Manage and develop growth strategies to support ongoing engagement with customers, potential leads, and contract negotiations. Oversee and implement CRM system to monitor and improve customer engagement, increase productivity, and support More ❯