IT Manager
- Location
- Middlewich, England, United Kingdom
established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base.This is a hands-on leadership position combining people management, service delivery, customer engagement and technical oversight. You’ll report directly … senior escalation point for complex technical issuesRemaining technically involved and providing hands-on escalated support when requiredMaintaining strong standards across tickets, documentation and customer recordsLeading technical discussions with customers around hardware, software and IT projectsWorking alongside senior management to plan future recruitment, training and technical capabilityThe position goes beyond ...