Customer Engagement Jobs in Yorkshire

21 of 21 Customer Engagement Jobs in Yorkshire

Cloud Project Manager

York, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
The Project Manager will drive end to end delivery of projects to customers, maintaining communication with all stakeholders to ensure efficient and successful project delivery across the full client engagement lifecycle within scope, schedule, budget and quality parameters. Key responsibilities: Duties will include, but are not restricted to the following: - Successful project delivery - Plan and direct the overall project … of work through driving a clear vision and goals. - Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. - Successful commercial delivery of projects, within budget and agreed timescales. - Effective management of issues and risks ensuring that options and … reporting across the Delivery and Cloud Services Group functions to internal and external parties. - Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management - Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. - Creating and retaining customer engagement throughout the whole More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Principal Cyber Security Engineer - Leeds / Remote

Leeds, Yorkshire, United Kingdom
Hybrid / WFH Options
Catorfaen
In 2022 we built out an exciting SIEM/SOAR and ManagedDetection and Response service called SEP2.security, built upon Google CloudSecurity's Chronicle stack. Due to customer demand, we are now looking to hire aPrincipal Cyber Security Engineer to join this every growing team. The Security Intelligence Services team, that this role issituated in, provides security monitoring and use … case/playbook implementationon customer tenants, with a strong focus on customer satisfaction. This rolegoes beyond pure analysis to include significant customer engagement to ensurelong-term client retention. This is a full-time position that can be performed fullyremotely from the United Kingdom, or for those local to the West Yorkshire areaa hybrid role, with occasional … engagements with managed clients, internal teams, and externalpartners to assess security requirements and develop effective solutions. Detectionrule creation, log source onboarding, tuning and building response plans/playbooks. Respondto customer requests for security monitoring and recommend/devisedetection rules. Supportingboth in-life services as well as new customers. Investigatecomplex security events and alerts. Researchthreats and vulnerabilities. Helpto support and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CE Application Analyst

Doncaster, South Yorkshire, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
days per week on site) Employment Type: Permanent Salary: Up to £53k DOE Overview A progressive organisation is seeking a talented CE Application Analyst to join their Dynamics 365 Customer Engagement (CE) team. This is a fantastic opportunity for an experienced professional who enjoys problem solving, enhancing systems and helping to deliver an outstanding customer experience. The … Staying up to date with new technologies and recommending best practice solutions Skills & Experience The ideal candidate will bring: Strong experience with Microsoft Dynamics CRM/Dynamics 365 CE (Customer Engagement) Hands-on background in application analysis, deployment and troubleshooting Excellent communication and interpersonal skills, with the ability to collaborate across teams Strong problem-solving skills and a More ❯
Employment Type: Full-Time
Salary: £49,000 - £53,000 per annum
Posted:

Customer Solutions Specialist

Leeds, West Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
Customer Solutions Specialist Salary: £30,000 to £35,000 per annum dependent on skills and experience Location: Leeds HQ office based, 5 days per week Job type: Full-time What we offer We want you to feel valued, supported and inspired to grow. Our benefits include: Career growth in a start-up -Shape your role, make a real impact … from day one, Bright Exchange discounts and a competitive salary with room to progress as we grow We are redefining how businesses engage with their customers. Our AI-powered Customer Engagement Platform helps organisations cut down on heavy administration, automate everyday tasks and deliver exceptional service with ease. Backed by more than £4 million in investment and led … already in place, we are building a workplace where innovation, collaboration and individual contribution are celebrated. This is your chance to join early, play a pivotal role in shaping customer success, and grow with a company on the rise. About the role We are looking for a Customer Solutions Specialist to join our growing team. This role blends More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Solutions Specialist

bradford, yorkshire and the humber, united kingdom
Build Concierge
Customer Solutions Specialist Salary: £30,000 to £35,000 per annum dependent on skills and experience Location: Leeds HQ office based, 5 days per week - MUST LIVE WITHIN A COMMUTABLE DISTANCE TO LEEDS Job type: Full-time What we offer At Build Concierge, we want you to feel valued, supported and inspired to grow. Our benefits include: Career growth … Bright Exchange discounts and a competitive salary with room to progress as we grow At Build Concierge, we are redefining how businesses engage with their customers. Our AI-powered Customer Engagement Platform helps organisations cut down on heavy administration, automate everyday tasks and deliver exceptional service with ease. Backed by more than £4 million in investment and led … already in place, we are building a workplace where innovation, collaboration and individual contribution are celebrated. This is your chance to join early, play a pivotal role in shaping customer success, and grow with a company on the rise. About the role We are looking for a Customer Solutions Specialist to join our growing team. This role blends More ❯
Posted:

Pega Architect

S1, Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Uniting People
Pega Decisioning Architect is a hands-on, strategic role responsible for designing, building, and optimizing the decisioning framework within the Pega platform, with a strong focus on the Pega Customer Decision Hub (CDH). This individual will be a subject matter expert who can translate business goals into scalable and efficient decisioning strategies, while also performing the practical configuration … Pega CDH, including Next-Best-Action (NBA) frameworks, real-time containers, and adaptive models. * Business to Technical Translation: Collaborate with business stakeholders, product owners, and data scientists to translate customer engagement goals and business requirements into effective and scalable decisioning frameworks. * Defining Policies & Rules: Define and implement engagement policies, arbitration rules, and predictive models to optimize customer More ❯
Employment Type: Contract
Rate: £450 - £500/day inside IR35
Posted:

Dynamics 365 CE/ CRM Systems Analyst

South Yorkshire, England, United Kingdom
Hybrid / WFH Options
Nigel Frank International
hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate/… management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. skills … in Power Platform, creating Power Automate flows, developing Power Apps) Confident communication/stakeholder & user engagement skills Benefits The chance to be a part of a fast paced, growing digital transformation project with an established market leader A competitive base salary up to £50,000 as well as comprehensive employee benefits package Modern state of the art offices with More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Dynamics 365 CE/ CRM Systems Analyst

Yorkshire, United Kingdom
Hybrid / WFH Options
Nigel Frank International
hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices. Role & Responsibilities Main POC for system support issues on D365 CE - particularly sales & customer service modules Involvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancements System customisation/configuration (utilising Power Platform/Power Automate/… management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales and/or customer service module End to end project life cycle skills, with strengths in process/requirement analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. skills … in Power Platform, creating Power Automate flows, developing Power Apps) Confident communication/stakeholder & user engagement skills Benefits The chance to be a part of a fast paced, growing digital transformation project with an established market leader A competitive base salary up to 50,000 as well as comprehensive employee benefits package Modern state of the art offices with More ❯
Employment Type: Permanent
Salary: GBP 45,000 - 50,000 Annual
Posted:

D365 CE Application Analyst

Doncaster, England, United Kingdom
Nigel Frank International
Doncaster, 2 days a week) Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience. Key Responsibilities and Skills Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform. Troubleshoot and resolve application-related issues. Hands More ❯
Posted:

Dynamics 365 CE Support Analyst

Doncaster, South Yorkshire, England, United Kingdom
Nigel Frank International
Doncaster, 2 days a week) Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience. Key Responsibilities and Skills Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform. Troubleshoot and resolve application-related issues. Hands More ❯
Employment Type: Full-Time
Salary: £40,000 - £53,000 per annum
Posted:

D365 CE Application Analyst

sheffield, south yorkshire, yorkshire and the humber, united kingdom
Nigel Frank International
Doncaster, 2 days a week) Join an established, forward-thinking Dynamics 365 CRM end user providing 1st/2nd line support whilst also contributing to transformation projects to improve customer experience. Key Responsibilities and Skills Strong experience working with Dynamics CRM, with a focus on customer engagement and Power Platform. Troubleshoot and resolve application-related issues. Hands More ❯
Posted:

CRM and Digital Marketing Manager

Bingley, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Key Appointments UK Ltd
stocked and installed nationwide. This is a fantastic opportunity for a diligent CRM and Digital Marketing Manager to play a pivotal role in shaping automation, digital marketing strategy, and customer engagement processes. THE ROLE This is a varied position where you'll take ownership of CRM development, digital marketing campaigns, and marketing automation. The role blends technical expertise More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Account Management

Scunthorpe, South Humberside, England, United Kingdom
Hays Specialist Recruitment Limited
CUSTOMER ACCOUNT MANAGER I am exclusively partnering with an extremely successful business based in Scunthorpe, renowned for its outstanding reputation in the market. With a long-term vision to be recognised as a leading SaaS provider in digital services, the company has recently launched an exciting new content platform-and we're now looking for a passionate Account Manager … to champion this product. About the Role:As the face of this innovative platform, you'll play a pivotal role in driving customer engagement, retention, and product development. This is a unique opportunity to shape the future of a product from the ground up. Key Responsibilities: Manage customer accounts using Salesforce, including onboarding, demos, and ongoing support. … Build strong relationships through phone, email, and face-to-face interactions. Drive customer retention by following up throughout the year and during renewal periods. Attend industry events and conferences across the UK, confidently representing the brand. Collaborate with internal teams to support product development and improvement. Create and schedule engaging LinkedIn content in partnership with the Head of Marketing. More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted:

Director of Marketing

Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Director of Marketing to drive Quickline's marketing presence, leading innovation across brand performance, customer engagement channels, and digital … this role... - You'll take ownership of building and growing a standout brand in the broadband industry - Through data, automation and creativity, you'll deliver impact across the full customer journey – from first click to loyal advocacy - By inspiring and developing your team, you'll shape a culture that's ambitious, collaborative, and customer – obsessed. - You'll have … Ikea, M&S, cinema etc. - Free Parking on site. - Regular ‘Lunch & Learns' and company wide ‘Elevenses' meets to discuss company direction. - Social Events – Summer and End of Year parties - Customer Obsessed Awards - Regular opportunities to win! Note to agencies – Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a More ❯
Employment Type: Permanent
Posted:

Director of Marketing

Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for a Director of Marketing to drive Quickline’s marketing presence, leading innovation across brand performance, customer engagement channels, and digital … this role... - You’ll take ownership of building and growing a standout brand in the broadband industry - Through data, automation and creativity, you’ll deliver impact across the full customer journey – from first click to loyal advocacy - By inspiring and developing your team, you’ll shape a culture that’s ambitious, collaborative, and customer – obsessed. - You’ll have … Ikea, M&S, cinema etc. - Free Parking on site. - Regular ‘Lunch & Learns’ and company wide ‘Elevenses’ meets to discuss company direction. - Social Events – Summer and End of Year parties - Customer Obsessed Awards - Regular opportunities to win! Note to agencies – Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Director of Marketing

Willerby, East Riding of Yorkshire, United Kingdom, Kirk Ella
Quickline Communications
So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for a Director of Marketing to drive Quickline’s marketing presence, leading innovation across brand performance, customer engagement channels, and digital … this role… - You’ll take ownership of building and growing a standout brand in the broadband industry - Through data, automation and creativity, you’ll deliver impact across the full customer journey – from first click to loyal advocacy - By inspiring and developing your team, you’ll shape a culture that’s ambitious, collaborative, and customer – obsessed. - You’ll have … Ikea, M&S, cinema etc. - Free Parking on site. - Regular ‘Lunch & Learns’ and company wide ‘Elevenses’ meets to discuss company direction. - Social Events – Summer and End of Year parties - Customer Obsessed Awards - Regular opportunities to win! Note to agencies – Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a More ❯
Employment Type: Permanent
Posted:

AV & Collaboration Sales Specialist

Leeds, West Yorkshire, Yorkshire, United Kingdom
AV Jobs
the Role: Lead the design, deployment, and optimisation of cutting-edge AV and collaboration solutions for clients across a diverse range of sectors. Act as a trusted advisor, translating customer requirements into tailored, market-leading solutions focused on enhancing workspace communication, particularly within meeting room environments. Work closely with internal sales, technical, and project management teams to ensure seamless … to implementation and support. Stay ahead of the curve by keeping up to date with industry developments, new technologies, and emerging trends in audio-visual and collaboration platforms. Drive customer engagement through demonstrations, presentations, and hands-on solution workshops, helping clients unlock greater value from their investment. Champion innovation, identifying opportunities to integrate new products, platforms, and approaches … that set our client apart in the marketplace. Support pre-sales activities, including solution scoping, proposal development, and technical documentation, ensuring high standards and customer satisfaction at every stage. Based with commuting distance of Leeds, our client offers a salary of £45k-£50k p.a. doe plus commission (£75k-£80k OTE) and many fantastic benefits * see below Your skills and More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Operations Officer

Harrogate, North Yorkshire, England, United Kingdom
Hybrid / WFH Options
Reed
tech company that’s shaking up how things are taught in UK schools. They’re on a mission to make learning more engaging, and they need a superstar Operations & Engagement Coordinator to help keep things running like clockwork while building awesome relationships with schools and teachers. This isn’t your average admin job — it’s a mix of operations … customer support, marketing magic, and a splash of tech. If you love variety, thrive in a small team, and want to be part of something meaningful, this could be your next big move. What You’ll Be Doing Operations & Admin Keep internal systems (like CRM) tidy and up-to-date Schedule school calls, prep docs, and keep inboxes happy … Help build new curriculum content and resources Upload fresh materials to the online platform Customer Engagement Be the friendly face (or voice!) for teacher queries Onboard new schools and run basic online training sessions Monitor usage and offer support where needed Gather feedback and spot opportunities to improve Help schools stick around — and bring new ones on board More ❯
Employment Type: Contractor
Rate: £21,600 per annum, Inc benefits
Posted:

Technical & Services Internship 2026 (Placement Year)

City, Leeds, United Kingdom
Hybrid / WFH Options
Softcat
Device Lifecycle) Intern. As an Intern in the Technical & Services area you'll be: Join a specialist team and take on meaningful responsibilities and duties Support technical projects and customer engagements Collaborate and engage across departments to deliver top-tier service Build key skills such as technical knowledge, communication, time management, prioritisation and organisation Work with other Softcat Interns More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Operations & Engagement Coordinator

Harrogate, North Yorkshire, England, United Kingdom
Nigel Wright Group
The Opportunity: Confidential Opportunity – Operations & Engagement Coordinator Location: Harrogate (Monday and Friday, remaining hours hybrid)?? Hours: 30 per week across 4–5 days? Contract: Fixed Term until Summer 2026 min? Salary: £21,600 (£27,000 FTE)?? Start Date: Negotiable A fast-growing education technology company with a social purpose is seeking an Operations and Engagement Coordinator to join … their small, dynamic team. This is a varied role ideal for someone organised, tech-savvy, and passionate about education and customer engagement. What You’ll Be Doing: Providing administrative support across the business Managing CRM systems and maintaining accurate records Coordinating school training sessions and onboarding Responding to teacher enquiries and supporting site usage Assisting with marketing content, newsletters … and social media Contributing to curriculum content and resource creation Attending education events and supporting community engagement What We’re Looking For: Strong organisational and communication skills Comfortable using CRM and digital tools Proactive, adaptable, and able to work independently Interest in education and technology Experience in customer support or marketing is a plus This is a fantastic More ❯
Employment Type: Full-Time
Salary: £27,000 per annum
Posted:

Business Development Manager

Baildon, Yorkshire, United Kingdom
Grafton Recruitment
Manager will be responsible for driving new business revenue and enhancing strategic relationships across key accounts and industry stakeholders. The role focuses on increasing the company's visibility and engagement with Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers-ultimately securing both hardware orders and recurring service contracts. This position involves nurturing existing accounts while proactively developing … the full portfolio of products and solutions, including heat interface units, meters, metering solutions, metering and billing services, property and energy centre operation & maintenance, and optimisation services. Focus on customer groups such as Local Authorities, Housing Associations, Private Developers, Managing Agents, and specifiers in the communal heating and district energy sectors. Develop and implement a tactical plan-agreed with … You: Considerable experience in client-facing sales and new business development, including key account strategies and processes. Demonstrable success in building accounts through new product introductions, client development, and customer engagement. In-depth knowledge of the UK commercial heating market, especially communal heating and district energy, with the stature and credibility to act as an ambassador and swiftly forge More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 60,000 Annual
Posted:
Customer Engagement
Yorkshire
10th Percentile
£25,775
25th Percentile
£30,250
Median
£31,000
75th Percentile
£50,813
90th Percentile
£59,875