14 of 14 Customer Engagement Jobs in Yorkshire

The Project Manager will drive end to end delivery of projects to customers, maintaining communication with all stakeholders to ensure efficient and successful project delivery across the full client engagement lifecycle within scope, schedule, budget and quality parameters. Key responsibilities: Duties will include, but are not restricted to the following: • Successful project delivery • Plan and direct the overall project … of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed timescales. • Effective management of issues and risks ensuring that options and … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime … prevention, compliance and risk management across the entire customer lifecycle for our customers. About the Role You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support. Responsibilities More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

generate new sales opportunities across Northern UK • Support RIEGL's York-based technical operations, including: o Instrumentation testing and maintenance o Administrative support for RIEGL TLS service workflows o Customer demonstrations including support for southern UK regions o Helpdesk and technical customer support o Follow-up technical communications to ensure customer success o Delivery and enhancement of … RIEGL's training programs • Collaborate with both sales and support teams-50/50 split focus • Contribute to marketing initiatives including trade show representation and customer case studies Candidate Requirements • Experience in technical sales and/or support, ideally in a related engineering or geospatial technology field • Comfortable with hands-on instrumentation and customer-facing tasks • Strong communicator … with a proactive mindset for customer engagement • Valid UK driving licence (required) • Based in Northern England at RIEGL's York office, with travel throughout the region, Scotland and Ireland (Hybrid working an option) • Occasional international travel maybe required for training and event attendance • Some manual handling and frequent customer site attendance will be involved in this role. More ❯

methodically qualifying, accurately forecast revenue and deal progress, and provide regular updates to senior management. Ensure a smooth handover of won business to the Client Services and Delivery teams Customer Engagement: Cultivate and maintain strong relationships with C-level executives and other key stakeholders in target organisations. Understand their business needs, challenges, and priorities to recommend appropriate solutions … regulators in the US is highly desirable Strategic thinker: Strong analytical and strategic thinking skills, with the ability to identify opportunities, assess risks, and propose solutions that align with customer needs and organisational goals and be able to articulate the value that it would deliver Technology Expertise Understanding of digital technologies and their application within the iGaming sector. This … AWS, Azure, Google Cloud) for scalability, cost-efficiency, and innovation Software Development Methodologies (DevOps, Agile, Scrum), Containerisation, and API Development Cloud Migration, Operations (FinOps, AIOps), Application Modernisation, and Integration Customer experience and strategy opportunities within the iGaming space What we'll offer you: At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our More ❯

sector, currently implementing Microsoft Dynamics across its operations. This is a key hire for someone with a solid background in supporting CRM systems, who understands their value in driving customer engagement and operational efficiency. The role sits within the Business Systems team and will focus on supporting the Dynamics platform, engaging with stakeholders across Sales, Marketing and Customer … occasionally to regional offices to support end-users on site Experience and skills required: Previous experience supporting CRM platforms (Dynamics or similar) An understanding of how CRM systems support customer-facing and sales functions Confident working with both technical and non-technical stakeholders Comfortable taking ownership of support activity and liaising with third parties Strong communication and organisational skills More ❯

deliver go-to-market strategies for new and existing software products Plan and execute multi-channel marketing campaigns across digital, print, social, and events Collaborate with Sales, Product, and Customer Success teams to align messaging and ensure campaigns support commercial goals Drive digital marketing efforts including SEO, paid advertising, email marketing , and social media management Optimise the company's … HubSpot CRM to support lifecycle and customer engagement campaigns Create compelling content and sales enablement materials that guide prospects through the buyer journey Monitor and analyse campaign performance to drive data-led decisions and optimise ROI Support product launches, customer webinars , and software demo events What We're Looking For: At least 4 years of marketing experience More ❯

looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of … teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and … scale geospatial insight Integrate datasets like HST (High Street Trading), customer segmentation, and footfall into spatial analysis workflows Conduct segmentation and clustering work to highlight geographical patterns Stakeholder Engagement & Storytelling Build dashboards and data visualisations that clearly communicate insights Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations Present analysis at senior levels and More ❯

of issues• Pro-actively working towards issue prevention• Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction.You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities: • Deliver … support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders• Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets• Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement• Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately• Maintain and share knowledge of supported products and services• Maintain an understanding of the company’s organisation and customers of the Service Desk• Adhere More ❯

of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities … support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services * Maintain an understanding of the company's organisation and customers of the Service Desk * Adhere More ❯

subject or relevant industry experience UK resident with a valid driving licence (own transport beneficial) Why Join Us? Full training provided, making it ideal for engineers moving into a customer-facing role Competitive salary and benefits based on experience A varied role combining technical problem-solving, customer engagement, and business development Opportunity to work with cutting-edge More ❯

Implement a range of frontend development projects , from custom module creation to full-scale rollouts Collaborate with design and UX teams to bring to life exciting features that improve customer engagement and satisfaction Work with Tailwind CSS and Alpine.js to build highly optimized and responsive user interfaces that meet modern web standards Optimize website performance using best practices … in frontend development, ensuring fast load times and responsiveness across all devices Proactively identify areas for improvement in our global Magento websites to enhance the customer shopping experience and boost overall site performance Stay updated with Magento 2 , Hyvä theme , and modern frontend development trends, contributing ideas for continuous improvement WHAT YOU'LL BRING: 2+ years of experience in More ❯

complex solutions for some of the worlds most recognised organisations. As part of our Cloud & Apps Practice, youll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping usand our customersstay … ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation, and integrating … security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST, CIS, SOC More ❯

is a rare opportunity to join as an Applications Engineer/Welding Demonstrator , and help drive adoption of their advanced equipment through hands-on support, product demonstrations, and close customer engagement. The Role In this diverse and customer-facing position, you'll manage: Live application demonstrations of manual, mechanised, and automated welding systemsboth at their head office and … ensuring users harness the full potential of our product line up. Thorough weld process development , including parameter optimisation across MIG/MAG, TIG, and automation applications. Technical support during customer trials and installation, offering expert guidance and troubleshooting. Active collaboration with internal teams to relay feedback, influence product enhancements, and drive continuous innovation. Representation of the brand at trade … exhibitions , open days, and other joint customer events. About You Youre a technically skilled, engaging communicator who thrives on teaching and persuasion: Hands-on proficiency with welding processes (manual, mechanised, or automated), ideally within welding equipment, industrial manufacturing, or related environments. Strong ability to translate technical specifications into accessible, practical advice for customers. Driven to maintain exceptional customer More ❯