3 of 3 Customer Engagement Jobs in Northamptonshire

You will manage and mentor a team of project managers, ensure complex SaaS and automation projects land successfully, and be a key part of how we help organisations transform customer engagement. Why join us? A leadership role where you can make a visible impact on both the team and the business. The chance to own the end-to-end … your eye for detail and numbers to keep delivery on track. What we’re looking for A strong background in SaaS project delivery , ideally with exposure to automation or customer engagement platforms. Experience leading and developing project managers. A confident communicator who builds trust quickly. Highly organised, detail-focused, and comfortable working with data (Excel/Power BI More ❯

playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯

roles to join our growing Digital Operations team. Each role will be aligned to a specific category, working closely with category teams to drive online performance and improve the customer journey. As the Digital Merchandising Manager, you will be responsible for driving online sales performance by optimising the presentation, categorisation, and discover ability of products across digital platforms. You … influence at all levels across the business. You will be responsible for Develop and implement digital merchandising strategies tailored to your category, with a focus on driving conversion and customer engagement. Manage and maintain product listings, ensuring accuracy, completeness, and SEO optimisation of images, descriptions, and attributes. Optimise onsite search, filtering, and navigation to support different customer missions … experience and support continuous improvement. Drive personalisation and product recommendation strategies using available tools and data. Conduct A/B testing to evaluate merchandising approaches and refine based on customer behaviour. Stay up to date with competitor activity, industry trends, and emerging technologies in digital merchandising and eCommerce. You will need A background in Digital Marketing, Digital Trading or More ❯