which includes reporting on company-wide data using SQL (via Zoho Analytics) primarily within our CRM (Zoho) to provide valuable insights to drive business decisions such as driving more customerengagement, increasing sales output and optimising marketing strategies. The ideal candidate will possess strong analytical skills, experience with CRM system development (preferably Zoho), and a passion for using More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
are passionate about data, driven by innovation and eager to make an impact, join us on our journey to shape the future of data transformation at Idox. Key responsibilities CustomerEngagement As a Data Consultant, you will engage frequently and directly with Local Government clients to provide expert consultancy throughout the data migration lifecycle, ensuring clarity, accuracy and … efficiency. Responsibilities will include: Discovery & Planning Lead introductory sessions to outline end-to-end data migration processes, overall approach and potential risk Conduct in-depth discovery workshops to analyse customer data, define transformation specifications and scope project requirements Data Mapping and Transformation Facilitate guided mapping sessions, working at granular level to align customer data with target system requirements More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Conspicuous
per annum Region: Candidates must be based in England (Midlands or South) The Opportunity You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 CustomerEngagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential. Key Responsibilities … defects, and ensure successful delivery outcomes. Stay up to date with the latest Microsoft technologies, particularly within the Power Platform. About You Proven experience delivering Microsoft Dynamics 365 CE (CustomerEngagement) solutions. Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks. Excellent documentation skills – examples will be requested at interview. Confident communicator, able to More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Adapt 365
Platform Technical Consultant UK-Based (Remote) £80,000–£100,000 Shape the Future of AI-Driven Solutions – Fully Remote We’re hiring for a leading Microsoft Partner specialising in CustomerEngagement and Power Platform solutions with a strong focus on AI integration. This is a fully remote role (UK-based), ideal for a hands-on technical expert ready More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: Northampton Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company born in … for executing a range of client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post-sales activities that enhance the overall customer experience. Responsible for liaising between Sales and key business department including Order Processing, Credit Control, and Supply Chain, to coordinate and optimise workflows that elevate Support the Ricoh's … commitment to customer success by anticipating needs, removing obstacles, and ensuring a positive post-sale experience. To align and collaborate for an enhanced customer journey from order placement through fulfillment, enabling sales teams to concentrate on strategic customerengagement, relationship management, and revenue generation. Apply a customer-first and continuous improvement mindset and contribute insights More ❯
The Skills/Requirement Needed to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing and will work closely with … is ideal. Core Competencies: A well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high standards. Technical Expertise: Proficiency in … lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building out creative campaigns that are data-fueled and enhanced with key technology partnerships. Metrics-Driven More ❯