5 of 5 Customer Engagement Jobs in Northamptonshire

Corby) RS Group is seeking an experienced Head of Commercial Technology Platforms to lead the development, strategy, and execution of our core digital and customer experience platforms across EMEA, including e-Commerce, CRM, and CDP. This role will drive technology innovation, ensuring seamless integration and delivery of all associated … Working closely with Heads of Engineering and IT teams, you will help define and implement a strategic technology roadmap that enhances business performance, fosters customer engagement, and supports sustained double-digit profit growth across our digital channels. Key Responsibilities Technology Vision & Strategy Execution: Define and implement the strategy … roadmap, and commercial prioritization of technology platforms that drive our web presence and customer experience. Collaborate with business leaders and technology teams to ensure alignment with overall digital strategy and strategic priorities. Optimizing e-Commerce Performance: Oversee the performance of e-Commerce technology across key metrics, supporting a revenue More ❯

Corby) RS Group is seeking an experienced Head of Commercial Technology Platforms to lead the development, strategy, and execution of our core digital and customer experience platforms across EMEA, including e-Commerce, CRM, and CDP. This role will drive technology innovation, ensuring seamless integration and delivery of all associated … Working closely with Heads of Engineering and IT teams, you will help define and implement a strategic technology roadmap that enhances business performance, fosters customer engagement, and supports sustained double-digit profit growth across our digital channels. Key Responsibilities Define and implement the strategy, roadmap, and commercial prioritization … of technology platforms that drive our web presence and customer experience. Collaborate with business leaders and technology teams to ensure alignment with overall digital strategy and strategic priorities. Oversee the performance of e-Commerce technology across key metrics, supporting a revenue contribution of over £1.5bn across 50+ global digital More ❯

Stay updated on the latest Microsoft Dynamics features and best practices. What We’re Looking For: Experience : 3+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills : Proficient in C#, JavaScript, Power Platform, and CRM SDK. Certifications : Microsoft Dynamics 365 certification (preferred More ❯

the opportunity to make their own career in Information and Data Management, depending on your areas of interest. The role includes responsibility for wider customer teams within the organisation. So, using your expertise and influence, you will provide practical advice, empowering teams to make effective decisions. There may also … be opportunities to provide customer training and drive excellence in information management behaviours across the organisation. By joining us, you'll have a key role in enabling digital and technological change, which could include contributing to the development of working practices and policies, and ensuring developments in information management … graduated with information, records or data management qualifications, and those with an existing broad set of data and information management skills. These could include customer engagement, communication and presentations skills, implementing best practice and knowledge sharing, planning, and organisation and prioritisation skills. You'll bring all your expertise More ❯

practices, implementing governance structures, and optimising project execution. The Head of PMO will drive project management excellence, resource optimisation, and strategic alignment across all customer engagements. This role will largely be worked remotely, however, applicants must be able to commit to attending the office in Northampton as and when … the PMO delivery framework, policies, and methodologies to enhance project delivery efficiency align project governance with business objectives, ensuring consistency and scalability across all customer engagements lead, coach and mentor a team of Project Managers ensuring the delivery of quality projects that meet the customers objectives, whilst maintaining time More ❯