8 of 8 Customer Engagement Jobs in Oxford

alignment . C reating solutions that are data-driven will contribute to our innovative culture for our digital submission products and services. Y ou will motivate researchers in their engagement with the scientific peer review process and inspire authors to return to Elsevier for the best experience from submission to trusted publication . Responsibilities Close collaboration with Data Science … Requirements: Experience in a quantitative role navigating highly ambiguous environments Recognized as full owner of a product or sizable feature of a complex product. Is passionate about frequent product customer engagements that lead to positive commercial outcomes. Able to understand technology trade-offs made in the product, at a high level 5+ years digital product management experience. Work in More ❯

Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you … ll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is … listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing More ❯

clinicians to understand disease-specific clinical workflows to effectively bridge the gap between research and practice. Collaborate with commercial teams to refine clinical and scientific messaging in marketing and customer engagement. Assist with review of internal research policy, procedures, analytical and data management code, and scientific communication. Follow good information governance practice throughout this job role and ensure compliance More ❯

new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. About Tripadvisor Tripadvisor, the world's largest travel site , is on a mission to enable travelers to unleash … the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. What you'll do: As a Technical Customer Service Advisor at Bókun, you will undertake a variety of duties from troubleshooting technical issues to investigating in-depth, complex cases where your mediation and negotiation skills will be …/or dispatch to the next resolving group according to the escalation process. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. Your key responsibilities will include: Handle English & Italian emails, calls, or chats according to company policy. Troubleshooting incoming issues, identifying root causes, and finding a path to resolution. More ❯

drive short-term outcomes. Strong understanding of technology delivery methodologies and operational outcomes. Innovative thinker with creative problem-solving skills, capable of resolving complex service issues. Comfortable with strategic customer engagement and expert at determining actual needs. Any previous experience working at a publishing, Assessment based company is advantageous. Benefits: Competitive salary and benefits package. Opportunities for professional More ❯

fostering a collaborative and high-performance work environment. Lead and oversee complex infrastructure penetration tests ensuring that they are conducted thoroughly and in accordance with project requirement. Leading onsite customer engagements and serving as the technical authority on CHECK engagements. Review and validate the work of team members to ensure accuracy and thoroughness. Prepare and deliver comprehensive reports detailing … comply with CHECK standards. What We're Looking For Experience : Significant experience in penetration testing, including network, web application and internal penetration testing as well as experience of leading customer engagements on-site. Communication : Strong verbal and written skills for stakeholder management, collaboration and administration duties Independence : Ability to work independently or as part of a team Certifications : Holding More ❯

Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯

webinars, LinkedIn campaigns, SEO, Google Ads), as well as PR, events and exhibitions. Youll work closely with internal teams (Sales and Engineers) to improve tools, workflows, and drive better customer engagement. Their audience is global and B2B, spanning but limited to: Researchers and Universities, Government, Service Providers, Remote Sensing, Assets Inspection and Security. What experience youll need to apply More ❯