12 of 12 Customer Engagement Jobs in Oxfordshire

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create … ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get that into HubSpot in a More ❯

Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. The … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

you will be required to engage with the wider IT team, Architects, delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Making the best use of the Power Platform, available plug-ins and Azure technologies such as Service Bus and … to appropriate governance and change control standards Skills and Experience required Proven experience developing solutions using the full capability of Microsoft Power Platform Experience with Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Knowledge of the wider Microsoft Azure platform and PAAS environment Experience working with API endpoints and data More ❯

experiences for both internal and external users.You will be responsible for ensuring the successful delivery and value realisation of the product technology investment portfolio. With a strong emphasis on customer outcomes, you will drive quality assurance, budget control, engineering best practices, standards compliance, and supplier performance. Working in partnership with Enterprise Architecture, you will ensure all initiatives align with … of new products from programme to operational delivery. Coordinate with Change Management to ensure compliant and well-communicated deployments. Champion service improvement with a strong focus on enhancing the customer experience. Knowledge, Skills & Attributes: Skilled communicator and excellent stakeholder management, ability to work and influence at senior level Has a record of accomplishment of success, keeping to commitments, credibility … to drive shorter-term outcomes Strong understanding of technology delivery methodologies and operational outcomes Ability to solve, apply innovative thinking/creative problem-solving to resolve complex service issues Customer Focus: comfortable with strategic customer engagement and an expert at determining actual needs What you need to do now If you're interested in this role, click More ❯

alignment . C reating solutions that are data-driven will contribute to our innovative culture for our digital submission products and services. Y ou will motivate researchers in their engagement with the scientific peer review process and inspire authors to return to Elsevier for the best experience from submission to trusted publication . Responsibilities Close collaboration with Data Science … Requirements: Experience in a quantitative role navigating highly ambiguous environments Recognized as full owner of a product or sizable feature of a complex product. Is passionate about frequent product customer engagements that lead to positive commercial outcomes. Able to understand technology trade-offs made in the product, at a high level 5+ years digital product management experience. Work in More ❯

Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. Using customer data, you … ll collaborate with brand, digital, and content teams to align CRM campaigns with marketing strategies and brand standards. You'll help develop lifecycle roadmaps and support strategies to boost customer engagement. Additionally, you'll create reports on CRM performance and contribute to training internal teams on CRM best practices and data compliance. The Essential Criteria for this role is … listed below. Over 2 years' experience in a CRM-focused or digital marketing role, with practical expertise in Salesforce and Marketing Cloud. Basic knowledge of customer journey mapping and lifecycle management. Analytical approach, skilled in using CRM or analytics tools to interpret data and inform campaign decisions. High attention to detail and commitment to data accuracy, with experience managing More ❯

clinicians to understand disease-specific clinical workflows to effectively bridge the gap between research and practice. Collaborate with commercial teams to refine clinical and scientific messaging in marketing and customer engagement. Assist with review of internal research policy, procedures, analytical and data management code, and scientific communication. Follow good information governance practice throughout this job role and ensure compliance More ❯

new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. About Tripadvisor Tripadvisor, the world's largest travel site , is on a mission to enable travelers to unleash … the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. What you'll do: As a Technical Customer Service Advisor at Bókun, you will undertake a variety of duties from troubleshooting technical issues to investigating in-depth, complex cases where your mediation and negotiation skills will be …/or dispatch to the next resolving group according to the escalation process. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. Your key responsibilities will include: Handle English & Italian emails, calls, or chats according to company policy. Troubleshooting incoming issues, identifying root causes, and finding a path to resolution. More ❯

drive short-term outcomes. Strong understanding of technology delivery methodologies and operational outcomes. Innovative thinker with creative problem-solving skills, capable of resolving complex service issues. Comfortable with strategic customer engagement and expert at determining actual needs. Any previous experience working at a publishing, Assessment based company is advantageous. Benefits: Competitive salary and benefits package. Opportunities for professional More ❯

fostering a collaborative and high-performance work environment. Lead and oversee complex infrastructure penetration tests ensuring that they are conducted thoroughly and in accordance with project requirement. Leading onsite customer engagements and serving as the technical authority on CHECK engagements. Review and validate the work of team members to ensure accuracy and thoroughness. Prepare and deliver comprehensive reports detailing … comply with CHECK standards. What We're Looking For Experience : Significant experience in penetration testing, including network, web application and internal penetration testing as well as experience of leading customer engagements on-site. Communication : Strong verbal and written skills for stakeholder management, collaboration and administration duties Independence : Ability to work independently or as part of a team Certifications : Holding More ❯

Relevant certifications such as CREST CRT, CREST CCT, OSCP, OSWE, OSCE, or equivalent level. • Experience: At least two years in penetration testing, covering network, web, and internal tests and customer engagements. • Tools: Proficiency with tools like Burpsuite Pro, Nessus, and other industry standards. • Communication: Strong verbal and written skills for stakeholder management, collaboration and report writing. • Independence: Ability to More ❯

webinars, LinkedIn campaigns, SEO, Google Ads), as well as PR, events and exhibitions. Youll work closely with internal teams (Sales and Engineers) to improve tools, workflows, and drive better customer engagement. Their audience is global and B2B, spanning but limited to: Researchers and Universities, Government, Service Providers, Remote Sensing, Assets Inspection and Security. What experience youll need to apply More ❯