5 of 5 Customer Engagement Jobs in Oxfordshire

Customer Communications Specialist - B2C/Loyalty/Rewards Contract - 3 months Reading/Home We're growing fast-and our Marketing team is looking for a creative, driven marketer to help shape standout loyalty communications. As Customer Communications Executive you'll lead the creative development of campaigns for our rewards app-attracting new users and keeping current members … across channels like email, SMS, direct mail, and app. You'll work closely with cross-functional teams to deliver campaigns that boost app downloads, drive offer redemptions, and enhance customer experience. Responsibilities include: Develop and deliver creative comms across multiple channels Write clear briefs and manage asset creation Use insights to drive engagement and optimise campaigns Collaborate with … internal stakeholders to align with brand and legal standards The successful Customer Communications Executive will have: Experience in B2C marketing or customer comms Strong writing, briefing, and campaign delivery skills Great stakeholder management and a creative mindset Passion for data-driven marketing and customer engagement To apply for the Customer Communications Specialist please send your More ❯

a global team of Commercial Analytics specialists. Translate strategic priorities into analytics projects that generate actionable insights. Design and deliver global dashboards and reports to monitor sales performance and customer engagement. Oversee the deployment of a new Commission Management tool and ensure scalable, auditable bonus logic setup. Define and implement global data governance policies and reporting standards. Resolve complex More ❯

Seeking a proactive and empathetic Customer Support Supervisor to lead a small team in delivering exceptional customer service. This role is ideal for someone who thrives in a people-first environment, balancing operational efficiency with a compassionate approach to customer engagement. Client Details This opportunity is with a fast-growing medium-sized company in the Technology sector … based near Banbury, known for its innovative solutions and customer-focused approach. The organisation values precision and efficiency in its operations. Description Key responsibilities of the Customer Support Supervisor include: Lead and support a small team of advisors, fostering a positive and collaborative working environment. Oversee day-to-day operations of the customer support function, ensuring customer interactions are handled professionally. Develop and implement customer-centric strategies to improve outcomes while maintaining high satisfaction levels. Monitor team performance, provide coaching and feedback, and support professional development. Handle escalated customer cases with sensitivity and problem-solving expertise. Collaborate with other departments to streamline processes and improve service delivery. Use data and reporting tools to track More ❯

description: Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

level. Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯