|
3 of 3 Customer Engagement Jobs in Preston
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options Leasepath
and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft … real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will … work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain More ❯
preston, lancashire, north west england, United Kingdom HAAR Recruitment
SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options Swissport
transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision … ensuring that our CRM efforts support both customer satisfaction and revenue growth. As a CRM Manager, you will leverage data-driven insights to inform strategy, working closely with cross-functional teams to implement personalised campaigns. They are also responsible for the optimisation of our CRM experience and strategy across … each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options FBO One
Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology-driven environment? If so, we invite you to join our team as a Customer Success Manager . What you will do: As a Customer Success Manager … you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team … by supporting lead generation, managing sales opportunities, and conducting product demonstrations. Facilitate smooth transitions for new customers from sales to active users. Identify customer needs and proactively offer solutions to enhance satisfaction and retention. Address customer concerns, coordinating with internal teams to resolve issues promptly. Collect and share More ❯
preston, lancashire, north west england, United Kingdom Zelra
play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … as R&D, sales and marketing teams to ensure our products meet market demands, support revenue generation, and align with business objectives. Through frequent engagement with customers and collaboration with their product team, you will prioritise product investments that increase the value we deliver to our clients, enhance our … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement More ❯
preston, lancashire, north west england, United Kingdom Zearch
growth objectives. You will oversee a team of 30 sales professionals managing a $80M Annual Recurring Revenue (ARR) target across multiple territories, verticals, and customer segments. This role would suit a true VP/SVP sales leader. As a key member of the executive leadership team, you will define … and execute the EMEA sales strategy, foster strong customer relationships, and drive a culture of high performance, accountability, and collaboration. This role offers the opportunity to shape the future of our business in a dynamic and growing region while making a significant impact on company-wide success. Key Responsibilities … professionals, including regional leaders, account executives, and pre-sales experts. • Establish a culture of accountability, performance excellence, and continuous development through mentoring and coaching. Customer Engagement: • Build and maintain relationships with key clients and strategic partners, acting as a trusted advisor to drive customer success and satisfaction. More ❯
preston, lancashire, north west england, United Kingdom Revolut
a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively … activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options OptumUK
Here at Optum, we are excited to share that we are currently recruiting for a Head of Customer Communications to join us working remotely on a 12-month fixed-term contract. Working with our customers, we are leading the way in the delivery of patient-centred, connected, digitally enabled … to developing the next generation of healthcare technology that will truly make a difference What you’ll do You will implement and oversee the Customer Communications strategy at Optum, enhancing customer satisfaction and retention through streamlined communication processes, providing accurate and valuable updates, and managing crisis and incident … communications effectively. You will manage the onboarding of new acquisitions into our customer communications framework and represent the Group Marketing and Communications department on the ICE programme and other important business initiatives. In this role, you will regularly communicate with external partners like the NHS, NUG, regional IT departments More ❯
preston, lancashire, north west england, United Kingdom Martyn Bassett Associates
to Succeed: This role demands a scrappy, hands-on professional who can craft and execute end-to-end strategies, deeply engaging with the full customer journey to maximize conversion, engagement, retention, and lifetime value (LTV). This high-visibility position reports directly to the Vice President of Marketing … well-rounded skill set that blends technical, creative, and analytical strengths. Expertise in creating targeted LTV-driven marketing campaigns that resonate with all unique customer segments. Hands-On Approach: A leader who actively participates in campaign development and does not solely delegate tasks, ensuring strategy execution aligns with high … standards. Technical Expertise: Proficiency in lifecycle marketing technologies like Braze and Validity Software, plus experience in customer segmentation and personalization. People Leadership: The incumbent must have 5+ years of experience in people leadership and building and scaling teams within similar corporate environments. Technology, data, and creativity: Proven skills building More ❯
preston, lancashire, north west england, united kingdom Parent TEST TJ Company 1
TEST JOB PLEASE DO NOT APPLY Were searching for a CRM Operations Manager to supercharge our customer communications. Youll build extraordinary campaigns and leverage our new CRM platforms to create personalised experiences that turn customers into fans. From day-to-day campaigns to strategic lifecycle management, you'll be … making customer engagement magic happen. So, do you love turning data into storytelling, technology into connection, and communications into unforgettable moments? Then this is the role for you! Our Virgin Family Join the Virgin Group a diverse collective driving change, enhancing customer experience, and having a blast. … Virgin lifestyle. Earn Virgin Points across our vast partner network, unlocking everyday rewards and exclusive experiences. As the Virgin network hub, we foster deeper customer understanding, opening doors for partners. Bold, distinctive, customer-centric that's Virgin Red. Tell me more Support the Marketing Operations Lead to drive More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options Nigel Frank International
Delivery Team. The successful candidate will support the development, maintenance, and integration of Microsoft Power Platform solutions, with a particular focus on Dynamics 365 Customer Engagement (D365 CE). This is an exciting opportunity to contribute to the global roll-out of existing solutions and play a key … stages of delivery. Key Skills & Responsibilities: Proven experience developing with the Microsoft Power Platform (Power Apps, Power Automate). Hands-on experience with D365 Customer Engagement. Solid understanding of Microsoft Dataverse data structure. Experience working with Azure Service Bus and other PaaS solutions. Practical knowledge of REST APIs, data … coding experience in one or more of: .Net, C#, Python, or JavaScript. Strong SQL skills. Agile/Scrum delivery experience. Excellent communication and stakeholder engagement skills. Ability to produce high-quality documentation and technical specifications. Track record of delivering scalable and supportable technical solutions. Previous experience working in the More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options byellie
update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the … including technical problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google … Analytics, CRM systems, and other tools to monitor site traffic and customer behaviour. Track and report e-commerce performance, including sales, conversion rates, and ROI on digital marketing campaigns. Stay updated with the latest trends and best practices in e-commerce and digital marketing. Require Skills: expert of shopify More ❯
preston, lancashire, north west england, United Kingdom Idox plc
by innovation and eager to make an impact, join us on our journey to shape the future of data transformation at Idox. Key responsibilities Customer Engagement As a Data Consultant, you will engage frequently and directly with Local Government clients to provide expert consultancy throughout the data migration … Planning Lead introductory sessions to outline end-to-end data migration processes, overall approach and potential risk Conduct in-depth discovery workshops to analyse customer data, define transformation specifications and scope project requirements Data Mapping and Transformation Facilitate guided mapping sessions, working at granular level to align customer More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options Catch Resource Management
CE Analyst, Dynamics 365 CE Consultant, Dynamics 365, Dynamics CRM Business Analyst, Dynamics CRM, Dynamics CRM Analyst, Dynamics CRM Consultant, CE Consultant, CRM Consultant, Customer Engagement, CRM, Integration Support, Dynamics Functional Support, Systems Analyst, Sales – UK – Remote – Contract - £400-£450 per day outside IR35 Our client is looking … Record ongoing changes to the user stories as they are being analysed, designed, and implemented during the sprints. Develop an in-depth understanding of customer requirements to create complex business flow diagrams. Participate in and be comfortable facilitating diagramming, modelling, prototyping, and backlog management efforts. Facilitate timeline estimate conversations More ❯
preston, lancashire, north west england, United Kingdom Adapt 365
experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing and developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. More ❯
preston, lancashire, north west england, United Kingdom LearnPro Group
global leader in ERP, virtual reality, competency and e-learning. LearnPro Group creates innovative software to keep global communities safe. Serving more than 400 customer organisations worldwide, leading public and private sector clients use our products to train and manage over 300,000 first responders and public sector, health … re looking for a proactive and detail-oriented Contracts & Renewals Manager to join our Sales Operations Team. This hybrid role bridges sales operations and customer retention, with a core focus on managing contracts and securing renewals for our UK Blue Light (Fire, Police, Ambulance) customers. You'll work closely … with Sales, CX ( Customer Success), and Finance to ensure commercial terms are aligned with an agreed approach, that renewals are seamless, and customers are set up for long-term success. If you enjoy combining processes with customer engagement and operational efficiency, this role is for you. Key More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options Nigel Frank International
API/integration projects Handling occasional 3rd line technical support issues Skills & Qualifications A proven track record in the technical development of Dynamics 365 Customer Engagement/CRM - customisation/configuration of system advancements, creating custom plug-ins/work flows Technical strengths in C#, JavaScript, .NET programming … Strengths in Power Platform customisation - utilising power automate, developing Power Apps Integration's experience - .NET/Azure Confident stakeholder engagement skills - analysing business requirements, designing system solutions Benefits A competitive starting base salary and benefits package Great team environment with lots of collaboration/knowledge share Innovative project pipeline More ❯
preston, lancashire, north west england, United Kingdom Keensight Capital
and deploying advanced marketing measurement and analytics. As VP Marketing, your leadership will be instrumental in driving key business performance metrics, including ARR growth, customer retention, and market penetration. This is a unique opportunity to play a vital role in shaping the future success of an industry-leading cybersecurity … Define a clear vision for marketing's role in driving commercial outcomes Articulate marketing's business value and expected ROI clearly Develop a comprehensive customer strategy: define target segments, revenue expectations, and desired behaviour changes Lead the development and consistent application of compelling brand positioning, messaging, and identity across … Generation Drive substantial pipeline growth via strategic, targeted, data-driven demand generation and account-based marketing strategies Lead digital channel optimization to significantly enhance customer engagement and conversion Implement marketing automation, lead tracking, and campaign management tools (HubSpot and other martech platforms) Planning & Process Establish rigorous, proactive marketing More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options 3Search
UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing … CRM & Salesforce Lead (B2B) will spearhead the company’s CRM and marketing technology strategy, building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose … first-party data strategies, lifecycle marketing, and targeted communication plans. Strong analytical skills with a test-and-learn mindset, focused on KPIs such as engagement, cohort analysis, and CLTV growth. Ability to thrive in a fast-paced, entrepreneurial setting, comfortable with evolving priorities and innovation. Benefits include: Salary between More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options NGIS
change, biodiversity and sustainable development. We are a Google Premier Partner and we specialise in designing and building high performing software solutions including both customer specific solutions (business to business model) as well as our own Software as a Service products. The Opportunity We are looking for a full …/materialsimpactexplorer.com/). As a Senior Software Engineer, you will be responsible for building full-stack web, desktop and mobile applications based on customer requirements. You will primarily be working on TraceMark Software as a Service solutions as part of a high performing, multinational software development team. You … regarded Python development Mobile development experience Adobe Creative Cloud experience especially Xd for mock-ups Any experience with mapping tools, GIS, or spatial data Customer engagement and communication skills Please feel free to provide any links to public git repositories What to expect when you join our team More ❯
preston, lancashire, north west england, United Kingdom Redimeer
will be an integral part of the approach to client service - working closely with the claims, operations, analytics and technology teams to drive positive customer engagement and identify opportunities to win business. For this role, you will need to have experience managing accounts in the UK general insurance … a strong preference for relevant claims knowledge. The role will involve: Establish and prepare data-driven reporting for clients, such as Monthly and Quarterly Customer stewardship meetings where appropriate Serve as the main relationship liaison with customers in the UK, quickly building trust and identifying opportunities for continual improvement … Ensure strong customer satisfaction by leveraging effective and proactive relationship management Help in responding to and preparing for RFPs/RFIs from prospective clients Serve as voice of the customer and provide valuable insights to the operations and technology teams to ensure continual improvement and optimisation of outcomes More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options Planview
our software at all levels of our prospect base. What You'll Do Apply strong business acumen and Planview sales methodology to every prospective customer engagement Consult and guide potential enterprise customers of Planview through the sales process, turning leads into long-lasting partnerships by understanding their business More ❯
preston, lancashire, north west england, United Kingdom Rapiscan Systems
broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in … effective sales strategies tailored to the Aviation Security training and regulation sector. Business Development: Identify and target high-potential clients in EMEA, driving new customer acquisition. Engage with C-level executives, government officials, finance teams, and key decision-makers to understand their challenges and position our platform as the … ideal solution. Customer Engagement: Build and maintain strong relationships with key stakeholders, including airlines, airports, civil aviation authorities, aviation security organizations, and international aviation regulators. Bid and Tender Management: Lead and manage the development of proposals, bids, and tenders, ensuring they align with the requirements of regulatory bodies More ❯
preston, lancashire, north west england, United Kingdom Acumin
business stakeholders. This role collaborates closely with cross-functional teams—particularly Sales, Go-to-Market, Product, and Engineering—to embed security across the entire customer and product lifecycle. This is a fast-paced technical environment, where the successful person needs to have a strong background working within either FinTech … security governance frameworks to support DevSecOps and data protection at scale. Develop and maintain policies, standards, and secure coding practices across the organisation. Stakeholder & Customer Engagement: Act as a key security advisor in customer engagements, RFPs, and audits. Partner cross-functionally to ensure security is built into More ❯
preston, lancashire, north west england, United Kingdom Hybrid / WFH Options SF Technology Solutions
background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customer engagement skills JSON file format understanding A real passion for learning the latest technology and a desire to progress quickly This Software Implementation More ❯
|
|