12 of 12 Customer Engagement Jobs in Staffordshire

lifecycle, including requirements gathering, collaboration with development teams, and assisting end users. The ideal candidate will have hands-on experience with Dynamics 365 CE (Customer Engagement), a strong understanding of UAT, Testing, and DevOps processes, and the ability to lead testing efforts in a fast-paced environment. The … efforts, optimising testing practices and workflows. Required Skills & Qualifications: Hands-on experience with UAT, system testing, and DevOps processes.Strong experience with Dynamics 365 CE (Customer Engagement) testing and its integration with other systems.Proven ability to manage and execute end-to-end system lifecycle testing, from initial requirements gathering More ❯

core values. To not only excel in meeting and exceeding sales goals, but also contribute to a positive, collaborative team culture, ensuring that every customer engagement reflects our commitment to customers, integrity, and forward-thinking growth. This will be achieved through building strong relationships, whilst embodying values that … prioritise teamwork, positivity, and doing the right thing. Responsibilities Develop and execute clear sales plans Meet and exceed targets, aligning strategies with customer needs and company goals. Build and nurture strong relationships From technical, architecture, network teams through to CIO/CTO, fostering trust and collaboration with customers at … all levels. Building the same relationships internally, across Service Delivery, Technical teams, fellow sales and wider Kerv. Deliver excellence in customer presentations Understanding customer specific needs and challenges, shaping your message to offer tailored, value-driven solutions whilst aligning with Kerv Connect in-house services, solutions and skills. More ❯

Who we are looking for Within the Customer Relationship Management (CRM) team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels. CRM operates as a backend team who are in the process of expanding More ❯

oral communication skills, with the ability to build strong relationships with internal stakeholders. Discuss key business objectives with stakeholders, understand how business users and customer data is collected, and suggest appropriate data collection methods. Work with business executives to understand business constraints that impact data science or machine learning … and stakeholder management capabilities. Measure and articulate how analytic results improve clients' business and financial metrics. Perform a role that combines hands-on contribution, customer engagement, and team management. Requirements 10 to 14 years of work experience in Business Analysis/Data Analysis. Should be able to work More ❯

enhance D365 solutions within an established business. You will be involved in future implementations and upgrades across the company. Experience: Experience with Dynamics 365 Customer Engagement (CE) Development and Power Platform Proficiency in C# .NET, Azure, SQL, and JavaScript plugin coding Power Platform experience is beneficial but not More ❯

queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the performance and progress of CRM business. Hit the deadlines … Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯

queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the capacity, performance and progress of CRM business. Hit the … deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯

queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Start to finish: Act as a key point of contact for projects managing the capacity, performance and progress of CRM business. Hit the … deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you bring? Proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Hold qualifications in Microsoft Dynamics … seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. More ❯

the smooth running of the technology solutions that it supports. Your key responsibilities Work across New and Existing Business Sales to assist member firms, engagement teams and sales reps in driving revenue for a defined set of products (VAT Compliance and e-invoicing). Be the subject matter expert … for the products of responsibility; to include building deep levels of product knowledge, customer domain knowledge and industry knowledge. Help sales executives and engagement teams understand their customers' business environment and provide valuable actionable recommendations to drive product attachment, cross sell, and end to end solutions. Provide deal … include product demos, deal negotiations, RFP and technical support. Articulate and present the value delivered by GTES and GVRT to various levels within a customer organization. Maintain CRM activities to ensure visibility of customer engagements. Work in a team environment with multiple internal teams to solve problems and More ❯

queries. Cross-functional communication: Liaise with business SME's in teams such as sales and marketing to create effective and informative content to maximise customer engagement. Hit the deadlines: Work to self-set and SLA deadlines to effectively manage customer expectations and deliver quality services. What will you … deliver top quality service in a deadline driven environment Strong analytical skills and sharp attention to details Confident and clear communicator - verbal and written Customer-centric mindset - a focus on delivering great results Background in tech support specifically with Microsoft Dynamics 365 business applications (Dynamics for sales, NAV and More ❯

leading teams developing high quality solutions on public cloud which delight our customers. As a technical leader on a project, you'll work with customer architects to design, automate, build and support modern digital service platforms, advising on estimated effort and technical implications of user stories and decisions. It … development. You'll also provide direction and leadership for your colleagues as you solve challenging problems together. Being Adaptable - You'll mould yourself to customer engagements and stretch to learn new skills as needs arise; through this you'll be supported by talented colleagues across Learning & Development and Architecture. More ❯

of an inclusive, adaptable, and forward-thinking organization, apply now. Role overview You will direct and coordinate the activities of matrixed individuals working on customer engagements spread over a number of projects. The person will be responsible for managing related projects in a coordinated way to obtain benefits and … control. You will be responsible for coordinating with multiple internal practice leads/project managers to ensure success for customer projects/deliverables. Responsibilities: Drives all aspects of Technical Delivery management activity, including understanding technical deliverable, collaborating and coordinating across the organization. Defines Delivery value proposition, work plan, resource … the deliverables adhere to the standards and follow the agreed methodology throughout the project lifecycle. Drives delivery decisions to support the organizational and also customer's strategic direction and business objectives. Responsible for identifying and obtaining support and advice required for the management, planning and control of the Delivery. More ❯