2 of 2 Customer Engineer Jobs in Glasgow

Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and incidents … fixes. These may require working outside of business hours. Log and maintain a full record of all activities on the progression and resolution of customer faults and planned changes in the service management system in accordance with the local work instructions. Review and update case assignments and priorities in … colleagues. Requirements Data Manipulation Building forms and/or data models. Analytical thinking. Understanding of software testing. Be able to work in a technical customer-facing role with a professional telephone manner supported by well-written communications. Able to assess incidents calmly and logically, adapting to the customer More ❯

with an exciting technology startup. They are revolutionizing the data industry with plans for rapid growth in 2025. We are looking for an experienced Customer Success Engineer to drive the successful deployment, integration, and optimization of advanced data solutions across a complex enterprise environment. This role involves close … of architectures and technology stacks. RESPONSIBILITIES: Serve as a technical subject matter expert, providing in-depth knowledge and guidance tailored to each of the customer’s environments Lead successful onboarding, training, and enablement initiatives to ensure smooth adoption and long-term value realization. Collaborate closely with the customer … as Data Loss Prevention (DLP), Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management is highly preferred. Proven success in a technical, customer-facing role within a software or SaaS company. Full spec available, please apply to Locke44 for the details. More ❯