Customer Support Engineer An exciting opportunity for an experienced technical support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some of … the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/… days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Customer Support Engineer: Commercial experience in a technical support position This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Basic scripting knowledge More ❯
Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes … assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic More ❯
Customer Software Support Engineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer Software Support Engineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information technology applications. Location: Lewes … assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and … and remote sessions. Maintain detailed and accurate technical records for all support cases. Essential Skills Software or database engineering background. Strong analytical and problem-solving ability. Excellent communication and customer service skills. Confident with Windows and Microsoft Office applications. Organised, self-disciplined and comfortable managing multiple projects. Desirable Experience with Jira or Microsoft AX. Knowledge of electrical or electronic More ❯
london, south east england, united kingdom Hybrid / WFH Options
Torq
Fortune 500. Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team. As a Customer Success Engineer at Torq, you'll be a key member of our Field Engineering team, helping customers unlock the full potential of our security hyperautomation platform. Working closely … with a global, highly skilled team, you'll ensure customer success by providing technical expertise, problem-solving, and valuable insights into our product's future. This position is a remote role but candidates must reside in the U.K. What You'll Do Guide customers on their automation journey, ensuring seamless solution adoption and long-term success. Provide expert technical … support, resolving complex challenges and ensuring a world-class experience. Collaborate with product and engineering teams to shape Torq's roadmap based on customer feedback and emerging trends. Stay up-to-date with the latest developments in security and automation to provide cutting-edge insights to our clients. Deliver technical and industry thought leadership to our customer's More ❯
Selexa are partnered with a leading Engineering & Semiconductor client in the expansion of their service and customer support function, hiring for experienced Customer Support Engineers to join an high-performing function. The Opportunity: The Customer Support/Field Service Engineer will manage the technical and personal relationship between the client and the end user, from scope … and ongoing technical support which will be a blend of onsite and remote support. You will oversee and deliver overseas projects to install new products, building and maintaining strong customer relationships and ensuring the products perform to the highest possible levels of performance and reliability. Key Responsibilities: Installation and technical support onsite with customers globally Provide initial and ongoing … support, remotely and on client site including faultfinding, diagnostics, repair and product upgrades Manage the product acceptance process from installation through to customer sign off, maintaining the client & customer relationship, offering technical expertise and product knowledge training Candidates must be flexible in working internationally for 3 month periods (infrequent but possible) Training and development of customer Technical More ❯
