2 of 2 Customer Executive Jobs in the East of England

Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly expanding client, within the technology sector is keen to hear from … you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however our client is also based within 5 minutes' walk of a train station. The role: After a thorough and well … concise career path set up for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates so there is no need to More ❯

brain teaser... We are delighted to be working on behalf of a multi-award winning online software solution company who are looking to appoint an analytical, proactive and organised Customer Support Executive. Our client is passionate about developing amazing product features and providing unparalleled support to their customers. As the first point of contact, you will deliver exceptional quality … of service to new and existing customers, provide clear and helpful information and have the ability to investigate and diagnose customer issues. Key Responsibilities: First point of contact via email, telephone and live chat, offering prompt and accurate solutions to customer queries. Investigate and diagnose customer issues. Liaise with colleagues to resolve the most complex queries and … escalate where appropriate Process customer orders. Contribute to and manage other projects. Working alongside the Sales Team to onboard new customers, provide telephone based training and other support. Identify trends in customer queries and work with other members of the customer support team to develop efficiencies and new customer support materials. Skills & Experience required: Always willing More ❯