Hybrid Clear diversity policy Paid training opportunities On the hunt for Customer Success Executive roles or Customer Experience Executive roles in London? Want to work for a thriving Tech start-up? Apply to this Customer Success Executive job in London today! Company profile - Cyber Security As a Customer Success Executive will be … cyber assets to the highest level. They are looking for meticulous, driven individuals to not only add value to their internal team but to the wider public. Job description – Customer Experience Executive (Tech/SaaS) As a Customer Success Executive, you will be a crucial part of our customer-focused team, responsible for ensuring the … success and satisfaction of our clients.Your role will be pivotal in onboarding, training, and supporting our customers, ensuring they gain maximum value from the cybersecurity platform. Key responsibilities – Customer Experience Executive (Tech/SaaS) In this Customer Experience Executive role, you will be: Onboarding new customers and ensuring a seamless implementation of the platform. Providing ongoing More ❯
london, south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
Customer Services Executive Location: Leatherhead Job Type: Part time -18.75 hours per week (13.45-17.30 M-F) Contract Type: Permanent Salary: £24,500 (pro rata to £12,250 for part time) Are you looking for a part time role that will develop your admin and customer support skills where no two days are the same? About … world have trusted us to develop the leadership and critical skills of 3 million professionals worldwide. The Role We are seeking a part time, highly organised and detail-oriented Customer Service Executive to provide full administrational support for a large key client. The Customer Service Executive will work closely with the account manager to provide a … seamless customer experience and be responsible for quotes, purchase orders, producing and emailing contracts, liaising with resellers, booking enrolments, and tracking and monitoring progress of sales. Learning Tree are committed to delivering quality solutions to retain clients and build relationships and your role will be pivotal to ensuring we deliver a top-quality product and service. As a part More ❯
Customer Services Executive Location: Leatherhead Job Type: Part time -18.75 hours per week (13.45-17.30 M-F) Contract Type: Permanent Salary: £24,500 (pro rata to £12,250 for part time) Are you looking for a part time role that will develop your admin and customer support skills where no two days are the same? About … world have trusted us to develop the leadership and critical skills of 3 million professionals worldwide. The Role We are seeking a part time, highly organised and detail-oriented Customer Service Executive to provide full administrational support for a large key client. The Customer Service Executive will work closely with the account manager to provide a … seamless customer experience and be responsible for quotes, purchase orders, producing and emailing contracts, liaising with resellers, booking enrolments, and tracking and monitoring progress of sales. Learning Tree are committed to delivering quality solutions to retain clients and build relationships and your role will be pivotal to ensuring we deliver a top-quality product and service. As a part More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our … growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best More ❯
Farnborough, midlands, united kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our … growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Oscar Associates (UK) Limited
Customer Success Executive - Saas Account Manager Join our fast-growing team as a Customer Success Executive/Account Manager , where your passion for nurturing client relationships and driving outstanding results is key. In this dynamic role, you'll be the primary contact for our valued customers: guiding them through their onboarding journey ensuring they receive maximum … succeed-making a real impact on their business outcomes. With us, you'll find a collaborative culture, rewarding career development, and the opportunity to be part of something truly customer-focused. If you're energetic, personable, and results-driven, and you thrive on turning customers into advocates, we want to hear from you. Apply now to help us set … new industry standards for customer success and satisfaction! High Wycombe/on site/must have own transport/£30-40K Customer Success Executive - Saas Account Manager Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Social Value Portal
services, and Social Value Academy. To date, we've unlocked over £47bn in social value and we're only just getting started. We're now looking for a Senior Customer Success Executive to join our fast-paced, collaborative team. This role is vital to our growth, supporting some of our valuable key customers to achieve their social value … to leave a legacy in a purpose-driven business What You'll Do · Act as a trusted partner for key accounts, building strong relationships and ensuring ROI · Proactively monitor customer health (NPS, CSAT, product usage), addressing risks and building recovery plans · Deliver tailored success plans aligned with customer goals and measurable outcomes · Collaborate with Account Managers, Delivery and … Operations teams to drive retention and growth · Champion the voice of the customer internally, influencing product development and service improvements What We're Looking For · Proven experience in a customer-facing role, ideally within SaaS or tech solutions · Experience supporting clients to maximise value, adoption, or utilisation of a product/service · Team leadership or mentoring experience, with More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Trio Recruitment
Princes Risborough Salary £31k per annum Hybrid working Do you have Customer Service/Client liaison experience and enjoy working within a fast-paced commercial role? We're working with a market-leading global Company, who are continuing their growth within the UK. The Role: Working within a small, dedicated team and part of a wider group, you'll … be responsible for ensuring the consistent operation of the customer order process. This will involve: Processing customer orders from phone, email and online. Managing customer enquiries and liaison re logistics/delivery. Monitoring stock levels and demand & supply planning. Lots of data handling using Excel and Power BI - daily report creation Handling customer complaints Creating reports … for various internal functions General CRM system and day to day administration. Skills and Experience Required: You'll have gained extensive Customer Service and order processing experience, ideally within a fast-paced role and be able to build strong customer relationships. Good IT knowledge is essential, particularly with Excel and Power BI/CRM/ERP systems. With More ❯
High Wycombe, Buckinghamshire, England, United Kingdom
Bucks and Berks Recruitment
We are recruiting a Customer Support Technician for our client, a global organisation based in High Wycombe. The Customer Support Technician is responsible for providing technical telephone, chat and email support to end-user customers ensuring optimum customer satisfaction - it's imperative the successful candidate is bright, personable and if they have previous experience in a technical … support role that would be an advantage but if they're keen to learn and practically minded full training will be given. Previous experience in a customer service role is essential. This is a hybrid role working 3 days in the office and 2 from home and is paying between £25k and £30k plus company bonus of up to … provided at all times Generate revenue by up selling parts and service agreements where possible Support on projects from time to time Skills/Experience Previous experience in a customer service role is essential Practically minded, keen to learn, able to pick things up quickly Proficient in MS office and experience of using a CRM Able to work independently More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Bucks & Berks Recruitment PLC
We are recruiting a Customer Support Technician for our client, a global organisation based in High Wycombe. The Customer Support Technician is responsible for providing technical telephone, chat and email support to end-user customers ensuring optimum customer satisfaction - it's imperative the successful candidate is bright, personable and if they have previous experience in a technical … support role that would be an advantage but if they're keen to learn and practically minded full training will be given. Previous experience in a customer service role is essential. This is a hybrid role working 3 days in the office and 2 from home and is paying between £25k and £30k plus company bonus of up to … provided at all times Generate revenue by up selling parts and service agreements where possible Support on projects from time to time Skills/Experience Previous experience in a customer service role is essential Practically minded, keen to learn, able to pick things up quickly Proficient in MS office and experience of using a CRM Able to work independently More ❯
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Stepstone UK
our customers, ensuring they gain maximum value from the products and services theyve invested in. In this role, youll collaborate closely with Sales and other internal teams to drive customer success, satisfaction, and retention. Youll play a key part in helping clients fully understand and utilise all the products available to them, supporting their goals with a proactive and … consultative approach to maximise product usage across the board. We're looking for someone who is enthusiastic, customer-focused, and confident working in a fast-paced, collaborative environment. Your responsibilities: Manage a large volume of SMB customers, ensuring strong relationships and driving excellent customer experience and satisfaction. Engage proactively and reactively to maximize product usage, identifying opportunities for … experience in a similar B2B account management role managing large portfolios of client accounts Demonstrable experience of balancing multiple competing priorities Prior experience in using technology to deliver automated customer journeys and experience Demonstrable experience of working proactively to help clients utilise the products and services they've purchased Experience in onboarding clients desirable Additional Information Were a community More ❯