london, south east england, united kingdom Hybrid / WFH Options
Eutopia Solutions
Customer Success Executive - EdTech Start-up B2B SaaS Location: Central London (hybrid, 2-3 days a week in the office) Salary: £30-35k + c£5k customer health bonus (depending on experience) Benefits: pension, personal L&D budget About My Client: Join this award-winning B2B … utilises emerging & innovative technologies such as VR (Virtual Reality) and AI (Artificial Intelligence) to enhance student & learner skills. Role Overview: I'm seeking a customer focused individual with experience of EdTech B2B SaaS and working with customers such as schools, colleges and/or universities. In this Customer Success Executive position you'll be responsible for nurturing existing customers & accounts to help manage renewals and growth. Key Responsibilities for the Customer Success Executive position: Onboarding new customers Managing customer relationships Helping accounts grow Collaborating with Customer Support Desired Skills: Experience in a More ❯
london, south east england, united kingdom Hybrid / WFH Options
NetBet
Job Title: AML & Safer Gambling CustomerExecutive Location: London/Malta - Hybrid About GIMO: Global Interactive Marketing Online (GIMO) Global Interactive Marketing Online (GIMO) is a London based leading independent marketing agency and software developer within the iGaming industry. GIMO works in close partnership with leading global gaming … rules and regulations of each jurisdiction and that players receive the best possible service. Should you need any help or advice about betting, our customer support services are available to answer your questions via email, chat, and phone. THE ROLE : As an AML & Safer Gambling (SG) Customer Support … Executive , you will play a key role in providing outstanding support to our UK-based customers while ensuring regulatory compliance. This hybrid role combines customer relationship management with AML/CTF and safer gambling due diligence tasks. You will collaborate across departments to identify risks, support vulnerable players More ❯
Customer Success Executive Plymouth, Devon Up to c£30,000 per year Plus excellent company benefits package (including 25 days holiday plus Bank Holidays, Pension, Life Insurance, etc. The Opportunity: My client working within the technology sector are currently looking to recruit for a Customer Success Executive … where you will bring both your energy and your enthusiasm to the role. With the natural ability to quickly establish a rapport with your customer stakeholders and support sustaining long-term, positive relationships with customers whilst exploring opportunities to extend service offerings provided. The role requires a candidate who … fast-paced environment whilst setting goals and achieving high results. The successful candidate should have strong interpersonal skills, whilst not a technical role, the Customer Success Executive will be expected to develop and maintain a strong technical understanding of the products and services. Skills and Experience: Build and More ❯
plymouth, south west england, united kingdom Hybrid / WFH Options
Ark Recruitment EST
Customer Success Executive Location: Plymouth (hybrid – regular clients visits) Salary: Up to £30,000 DOE + Benefits This is a great role with a well-established and values-led IT services business that has been transforming the way companies across Devon & Cornwall approach their technology needs. With decades … of experience and a record of customer-first service and sustainable growth, this company is now looking for a Customer Success Executive to join their dynamic and collaborative team. If you’re passionate about delivering exceptional client service, love building long-term relationships, and want to work … long-term business transformation. Supportive benefits – A strong package including health cover, volunteering days, social events, and meaningful progression. The Role Reporting to the Customer Success Manager, you’ll play a pivotal role in building trust-based relationships with assigned clients. You’ll ensure they’re getting the most More ❯
manchester, north west england, united kingdom Hybrid / WFH Options
Chess
Customer Support Executive Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. You'll provide exceptional service to our small business customers customers, enhance their journey, and ensure timely resolution of their queries while achieving monthly … KPI targets. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Providing an exceptional service to our small business customers on both Chess and the TTNC platform Constantly focusing on improving the customer journey, and making Chess and TTNC ‘a great … place to be a customer’ Retaining customers through contract renewals and reactive retentions Taking inbound calls from customers and providing 1st line support on calls/tickets Ability to carry out troubleshooting activities and provide resolution to customer queries Proactively chase cash payments from unmanaged customers, including the More ❯
Customer Success Executive | Blackburn, Lancashire | Full Time – Office based | £26,000 per annum Our client is a digital marketing agency, helping hundreds of clients over the last two decades. Established in 1998, they were an early SEO pioneer and continue to deliver and stay ahead of the market … passion is to help clients build highly successful businesses. They're experts in SEO, PPC & web design/development. They are looking for a Customer Success Executive to join their team in Blackburn to support them with their digital offering. The successful candidate will be someone who thrives More ❯
Job Description Customer Success Executive Plymouth, Devon Up to c£30,000 per year Plus excellent company benefits package (including 25 days holiday plus Bank Holidays, Pension, Life Insurance, etc. The Opportunity: My client working within the technology sector are currently looking to recruit for a Customer Success Executive on a permanent basis where you will bring both your energy and your enthusiasm to the role. With the natural ability to quickly establish a rapport with your customer stakeholders and support sustaining long-term, positive relationships with customers whilst exploring opportunities to extend service … fast-paced environment whilst setting goals and achieving high results. The successful candidate should have strong interpersonal skills, whilst not a technical role, the Customer Success Executive will be expected to develop and maintain a strong technical understanding of the products and services. Skills and Experience: Build and More ❯
Customer Success Executive £30-35k base + Bonus London 1x a week Graduates with Internship or Placement experience in commercial, this is one for you! If you're looking to kickstart your customer success career in an ever-booming Education tech SaaS space, apply below. Work … and ambitious individuals that have embarked on a fantastic adventure at the cutting-edge of VR and AI technology. Responsibilities Onboarding new customers Managing customer relationships Helping accounts & our community grow Collaborating with Customer Support Key Skills required Experience in a customer-facing role. A genuine passion More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
Junior Customer Support Executive Apprentice Do you have a passion for IT and helping others? Are you ready to turn your passion into a career? Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is … to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Location: Leicester, East Midlands - Office based (1 day WFH after successful training period) Salary: National Apprenticeship Wage Hours: Monday - Friday, a variation of standard office hours About the Company Our client … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role As a Junior Customer Support Executive Apprentice , you will join a More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
Junior Customer Support Executive Apprentice Do you have a passion for IT and helping others? Are you ready to turn your passion into a career? Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is … to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Location: Leicester, East Midlands - Office based (1 day WFH after successful training period) Salary: National Apprenticeship Wage Hours: Monday - Friday, a variation of standard office hours About the Company Our client … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role As a Junior Customer Support Executive Apprentice , you will join a More ❯
Plymouth, England, United Kingdom Hybrid / WFH Options
Ark Recruitment EST
Job Description Customer Success Executive Location: Plymouth (hybrid – regular clients visits) Salary: Up to £30,000 DOE + Benefits This is a great role with a well-established and values-led IT services business that has been transforming the way companies across Devon & Cornwall approach their technology needs. … With decades of experience and a record of customer-first service and sustainable growth, this company is now looking for a Customer Success Executive to join their dynamic and collaborative team. If you’re passionate about delivering exceptional client service, love building long-term relationships, and want More ❯
Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Role About the Company: Our client is a … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a Junior Customer Support Executive Apprentice, you will join a … dynamic and supportive team, being the first line of support when a customer has a question. Your key responsibilities will include: Efficiently responding to inquiries via live chat Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process Escalating More ❯
Would you like to join a friendly, motivated & expanding software sales team as a Customer Success Executive with the aim to progress within the business? As an apprentice, you will work closely with your colleagues, gaining hands-on experience and developing a thorough understanding of your role. Role … This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with … marketing to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars More ❯
growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work. HOW WILL YOU MAKE A DIFFERENCE? The Senior Customer Success Executive is crucial in enhancing customer satisfaction, retention, and revenue growth within their assigned industry vertical. This role involves meeting individual … upsell targets and supporting the pod's overall retention objectives. The primary focus is on fostering strong customer relationships, understanding their needs, and ensuring they gain maximum value from our products and services. A deep understanding of customers' business needs and compliance requirements, particularly regarding Anti-Money Laundering regulations … is essential. The Senior Customer Success Executive must proactively identify value-adding opportunities, address client concerns, and provide tailored solutions that align with clients' strategic goals. Regular communication, both in-person and virtual, is vital to build trust and collaboration, ultimately contributing to the long-term success and More ❯
Customer Marketing Executive - Connect Fibre Work from home with regular team meetups £30,000 plus Excellent Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the … in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and … and templates to our in-house design team and external agencies. ● Optimise campaigns through A/B testing and identify opportunities for growth. ● Drive customer adoption by supporting and executing consumer marketing activities. ● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the More ❯
We are currently recruiting for a recognised IT Services company for the role of Customer Success Executive . It’s an exciting opportunity to join a national growing organisation that values its people, encourages collaboration, and is passionate about delivering innovative digital solutions. In this role, you’ll … infrastructure: networks, servers, cloud computing, and cybersecurity Strong communication skills—able to explain technical issues clearly to non-technical clients Proven experience in a customer-facing role within an MSP or IT service environment A team player with a proactive, problem-solving mindset Comfortable working in a fast-changing … with access to ongoing training Flexible work options and supportive culture focused on work-life balance This is an excellent opportunity for an experienced Customer Success Executive to join a leading IT Services company, that are driven towards success! For further information on this Customer Success Advocate More ❯
Lechlade, Gloucestershire, South West, United Kingdom
Dupen Recruitment Services
Customer Support This well-established Technology company is experiencing huge growth as they continue their expansion. They have an exciting new opportunity in their Customer Support team , which operates a very friendly, collaborative and open working model. Thecompanyhasaveryhighlevelofemployeeengagement. As well as daily client interaction , the team lies at … the heart of a busy operation and the job will see you interfacing with a variety of other departments. Essentially, its a Customer Service position, that needs some tech knowledge. You will be providing exceptional customer service by addressing inquiries and resolving issues via email, webchat and phone. … understanding of MS Office365 - e.g. strong Excel and Word. The desire to learn is key! Thecompanyisgrowingandwouldlikesomeonewhowantstobepartoftheirjourney,apersonwhocanreallysettleintothisrole,learnandgrowwithitforthelong-term. Your background: Experience of external customer service/support, with strong communication skills. Location : To begin with (for the initial 2-3mths) this is a an office-based role More ❯
Please Note Office Job Title Will Be: Customer Engagement Executive Location: Shoreham-by-sea (BN43 6PA) Salary - £25,000 + Commission OTE £35k-£45k Ready to shape the future of business technology while earning industry-leading commissions? Key Benefits: Uncapped Commission: Industry-leading structure with high % share of … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/… to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals More ❯
Customer Support Executive (Sales Processing) £27,000 - £30,000 + Progression + Training + Company Benefits Romsey Are you a Customer Support/Sales Administrator or similar, looking to join a well-established company specializing in designing and manufacturing innovative solutions, which will offer you personalised progression … internal teams. You will communicate with customers via the phone and email, ensuring sales enquiries are responded to swiftly. This role would suit a Customer support/Sales Admin looking for salary progression, training, onsite free parking, and the opportunity of a month's paid sabbatical after 6 years. … THE ROLE: * Process customer sales enquiries. * communicate with customers via email and phone calls. * Collaborate with internal teams. * Monday to Thursday 8.30 am to 5 pm/Friday 8.30 am to 4 pm THE PERSON: * Customer Support/Sales Admin * Looking to progress and grow their career * Full More ❯
clients, as an outsourced service provider. About the Role: Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customer service is key. As a Customer Service Executive, you will take ownership and process requests received from our Advisers in a timely … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Skills, Qualifications and Experience: Essential: Have experience of providing great customer service. If you have experience of working in finance or a contact centre before, even better (although not essential) Understanding of the Consumer Duty … Principles and Vulnerable Customer regulations Be an excellent communicator Have strong organisation and time-management skills Know your way around Microsoft Office applications or be willing to learn including PowerPoint, Excel, Outlook, and internet applications You will represent our brand, a very high level of professionalism is always expected More ❯
of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform Executive, you will be … and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and maximizes the value of … and gather actionable insights Attention to detail to support the planning and execution of change initiatives A passion for technology, innovation, and delivering extraordinary customer experience Adaptability and problem-solving skills to respond to unforeseen challenges Ability to work with teams in an adaptable and collaborative way and across More ❯
of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform Executive, you will be … and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and maximizes the value of … and gather actionable insights Attention to detail to support the planning and execution of change initiatives A passion for technology, innovation, and delivering extraordinary customer experience Adaptability and problem-solving skills to respond to unforeseen challenges Ability to work with teams in an adaptable and collaborative way and across More ❯
Bedford, Bedfordshire, United Kingdom Hybrid / WFH Options
Advancing People
Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly expanding … client, within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however … for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates so More ❯
Do you have an interest in IT & Telecommunications, and 2 years experience of managing client relationships and looking to grow a career in customer success, client relationship management and IT sectors. If so, please do read on, and reach out to discuss the opportunity in more detail. My client … UK from their Devon offices, specialising in providing managed services in IT Support, Cyber, IT Infrastructure, Connectivity and Recovery. You will report to the Customer Success Manager, and will bring energy and enthusiasm to the role, with the natural ability to quickly establish a rapport with your customer … stakeholders, and who has a proven track record of working within a fast-paced environment whilst setting goals and achieving high results. As the Customer Success Executive you will be required to fulfil the following: 1. Build and maintain strong, positive relationships with clients assigned to you. 2. More ❯
Employment Type: Permanent
Salary: £24000 - £30000/annum Pension, Life Insurance, Healthcare
Ilkley, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
This is Prime
compromised by people looking to launder money. Due to continued growth and interest in their product, they're now looking to add entry-level customer success executives to join their team ASAP. Benefits/What You Get: Earning Potential - Huge earning potential on an uncapped commission structure. You should … members trained in mental health first aid. Progression - realistic expectations to receive your first promotion 6 months into the role. The Role: As a Customer Success Executive within this business, your responsibilities will include speaking to existing customers and trying to up-sell other products and encourage them More ❯