3 Customer Experience Analyst Jobs

My dynamic Client are dedicated to delivering exceptional customer experiences. They pride themselves on innovation, integrity, and a commitment to exceeding customer expectations. As they continue to grow, they are seeking a talented and motivated Customer Experience Analyst to join their team. Position Overview: As … a Customer Experience Analyst, you will play a critical role in shaping the understanding of customer interactions and driving improvements across all touchpoints. You will be responsible for analysing customer data, identifying trends, and providing actionable insights to enhance the overall customer experience. This … role offers an exciting opportunity to collaborate cross-functionally, leverage data-driven strategies, and make a significant impact on customer satisfaction and loyalty. Key Responsibilities: Conduct in-depth analysis of customer feedback, survey data, and operational metrics to identify key drivers of customer satisfaction and loyalty. Utilize more »

Customer Experience BI Developer | Hampshire | £50-60K + Benefits The Company: Join a pioneering service dedicated to simplifying the lives of motorists. Backed by a multinational corporation, they're rewriting the rules to ensure drivers get what they need hassle-free. Their mission is straightforward: to streamline … of • Energetic team environment with room for innovation • Backing from a major multinational company The Role: Are you ready to revolutionize the way motorists experience customer service? As a Customer Experience BI & Performance Reporting Developer , you'll play a pivotal role within our client's Customer Experience Team, contributing to the award-winning data function. Here's what you'll be up to: • Develop, maintain, and optimize reports and dashboards using Power BI • Provide real-time monitoring of service delivery • Collaborate with various teams to define and document metrics • Automate manual data processes to more »

Job title: Business Analyst (Digital Marketing & Customer Experience) Industry: Travel & Technology Location: London (hybrid, in the office 2/3 days a week) Are you ready to make a meaningful impact in a dynamic, global environment? Look no further! We are working with a renowned global company … with a portfolio of 30 esteemed brands, spanning across 70 countries worldwide. As they continue to invest in enhancing their customer experience and refining their operational systems, we're seeking a talented Business Analyst to join the team. As a Business Analyst, you'll play a … crucial role in understanding and addressing business needs by leveraging technology solutions. Your responsibilities will include refining customer service, supporting business growth, and improving operational efficiency. You'll be encouraged to actively engage with stakeholders to identify true business requirements and ensure successful implementation of solutions. Collaboration with diverse more »