14 of 14 Customer Experience Manager Jobs in England

Senior Customer Experience Manager, EU AMZL Concessions DESCRIPTION Please note: This position can be based in any of the following corporate offices: MAN11 Manchester, MAD15 Madrid, LHR35 London, LIN11 Milan, MUC11 Munich or CDG10 Paris Are you passionate about improving the customer experience? Do you … strive to design and deploy customer-centric solutions that drive measurable results? Does coordinating across teams and countries sound exciting? If so, the AMZL EU Concessions team is looking for a Senior Customer Experience Manager to manage large-scale programs that improve the customer experience and find ways to positively surprise our customers with our services. As Senior CX Manager, you will be responsible for developing and implementing programs that improve both customer experience and efficiency by process improvements. Achieving such aspirational goals will require insisting on the highest standards, developing More ❯

Senior Customer Experience Manager, EU AMZL Concessions Job ID: Amazon UK Services Ltd. Please note: This position can be based in any of the following corporate offices: MAN11 Manchester, MAD15 Madrid, LHR35 London, LIN11 Milan, MUC11 Munich or CDG10 Paris Are you passionate about improving the customer experience? Do you strive to design and deploy customer-centric solutions that drive measurable results? Does coordinating across teams and countries sound exciting? If so, the AMZL EU Concessions team is looking for a Senior Customer Experience Manager to manage large-scale programs that … improve the customer experience and find ways to positively surprise our customers with our services. As Senior CX Manager, you will be responsible for developing and implementing programs that improve both customer experience and efficiency by process improvements. Achieving such aspirational goals will require insisting More ❯

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a … pivotal role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup More ❯

Program Manager, Customer Experience and Business Trends Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and Business trends (CXBT) is looking for a Customer Journey … Insights (CJI) Program Manager to join our Global Capability team based in Bangalore. As a CJI Program Manager, you will contribute to multiple end-to-end market research projects (both quantitative and qualitative) globally each year, across a variety of business and stakeholder groups. You will be responsible … programming, statistical analysis, data visualization techniques • Optimize team capacity and bandwidth to ensure timely delivery of projects while not overloading associates About the team Customer Experience & Business Trends (CXBT) is an organization made up of a diverse suit of functions dedicated to deeply understand and improving Customer More ❯

Senior Digital Customer Experience Manager Ref #: W162315 Department: Information Technology City: London State/Province: London Location: United Kingdom Pay Range Max: Pay Range Min: Company Description Ralph Lauren Corporation (NYSE: RL) is a global leader in the design, marketing, and distribution of premium lifestyle products … with the Lead (Director) to shape the vision for Trading, UX, and Testing strategies, developing roadmaps aligned with these goals. You will prioritize the customer experience with a data-driven approach to identify opportunities across all digital touchpoints. You will share knowledge with stakeholders nationally and globally to … with the Director on vision and tactics. Identifying opportunities for end-to-end journey optimization. Providing data-driven perspectives on issues impacting revenue and customer experience across all digital touchpoints. Representing the business voice on projects affecting Trade and CX, from ideation to release. Analyzing and summarizing key More ❯

by experimentation and always looking for a better way of doing things? Do you want to keep learning and developing whilst getting hands-on experience delivering for a FinTech scaleup in the embedded payments space? Do you want to have the opportunity to lead product and user experience activities across an exciting range of industry verticals with a rapidly growing customer base? If so, we would love to hear from you! We are one of the fastest-growing payments businesses in the UK and Europe and are looking to hire ambitious, and value-adding talent. The … Product Manager, Customer Experience is a key role within the product team and will play a critical role in driving the success and evolution of our products for a range of industry verticals. About Us: At Modulr, our vision is a world where all businesses are powered More ❯

Product Manager, Customer Experience Full-time, hybrid role, 3 days per week in Central London office Up to £70k, FTC - 6 months (June - Dec 2025), with possibility of extension About us At Wonderbly, our mission is to connect the world together through our special gift books. We … by the British book awards, having won the latter in 2021. About the role We're looking for maternity cover for a Product Manager to join our product team and lead delivery and support product management efforts for our Customer Experience (CX) squad. This team drives improvements … to the end-to-end customer journey. As we're in the initial stages of defining a core of exciting, new experiences in and around our personalisation and gifting experience, this position would suit someone who has several years experience building and delivering user experiences, ideally within More ❯

the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital … strategies. As a Manager - BCG Vantage you will partner with consulting leadership to bring to market new consulting offers and provide case teams with the latest insight and tools to drive client impact. You'll serve as thought partner and subject matter expert to case teams and consulting leaders … enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to-market; build/deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend More ❯

Customer Success Manager, Amazon Robotics Customer Experience Team DESCRIPTION Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit … Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success Managers (CSM) collaborates with the different teams within the Amazon Robotics organization to provide support to site operations teams. The CSM team supports … and processes. You will identify operational pain points, translate those into opportunities enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from the customer and influence a broad range of operations, engineering, product, deployment, and solution stakeholders More ❯

identity is paramount. Join the team that is ensuring one person-one identity. Responsibilities BASIC PURPOSE IDEMIA's Exton, PA location is seeking a Customer Experience Account Manager to manage multi-million dollar accounts, coordinating all aspects from inception through live production for card personalization and manufacturing. … The CX Account Manager will provide proactive account management, act as a liaison between IDEMIA and customers, and deliver high levels of customer service to increase client satisfaction by providing accurate information and timely responses. The role involves acting as a customer advocate within IDEMIA, working cross … functionally across departments to ensure excellent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES Handle inquiries from external clients and internal teams; answer questions and resolve escalated issues. Complete basic client requests and respond promptly, maintaining service level agreements (SLAs). Proactively collaborate with internal partners to meet customer needs. More ❯

Customer Success Manager Key Highlights: Job Title: Customer Success Manager Location: Gateshead , 3 days per week in the office, hybrid working Reporting to: Head of Customer Success About Us ️ SaleCycle powers campaigns for some of the world's most recognisable brands. We help 500+ enterprise … lasting client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and … and launch. Ensure clients are set up for success by establishing clear expectations and timelines during the onboarding phase. Required Qualifications: 2+ years of experience in Account Management, Client Success, or a similar customer-facing role. Proven track record of managing client relationships and driving account growth and More ❯

You will need to login before you can apply for a job. Sector: Customer Services, Project and Program Management Role: Manager Contract Type: Permanent Hours: Full Time DESCRIPTION Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they … opportunities to easily discover relevant, complementary products, accessories, and services at the right times during their purchase journey. We are looking for a Program Manager to join the team for our Basket Building program. The ideal candidate will be an experienced program manager who is confident engaging with … new CX launches and creating mechanisms to drive business adoption of existing CX features to deliver program growth. You will be the right Program Manager if you are: Inventive - You are excited by new challenges and look beyond constraints to develop solutions that achieve more than what was once More ❯

company is headquartered in New York, with a global team of nearly 1,800 people in 36 countries. We are seeking a Senior Account Manager to join our high-performing team at Teads. This role is ideal for a strategic and client-focused professional with a proven track record … of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term client relationships, overseeing campaign strategy and performance, and identifying opportunities for business expansion. … overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account expansion through strategic upselling and cross-selling. Performance Optimization : Improve campaign effectiveness and ROI, demonstrating More ❯

company is headquartered in New York, with a global team of nearly 1,800 people in 36 countries. We are seeking a Senior Account Manager to join our high-performing team at Teads. This role is ideal for a strategic and client-focused professional with a proven track record … of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term client relationships, overseeing campaign strategy and performance, and identifying opportunities for business expansion. … overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account expansion through strategic upselling and cross-selling. Performance Optimization : Improve campaign effectiveness and ROI, demonstrating More ❯