13 of 13 Customer Experience Manager Jobs in London

Digital Customer Experience Manager

Hiring Organisation
EcoOnline
Location
London, UK
Employment Type
Full-time
experts are focused on creating meaningful impact and making a real difference for our customers. Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces. Innovation: Trusted by over … dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact! About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels ...

Customer Experience Engineering Manager

Hiring Organisation
Microsoft
Location
London, United Kingdom
Salary
£ 70 K
Location: United Kingdom, London, LondonEmployment type: Full-TimeWork site: 3 days/week in-officeRole type: People ManagerTravel: Less than 25%Profession: Program ManagementDiscipline: Customer Experience EngineeringCompany: MicrosoftOverviewAre you interested in working for one of the most exciting teams in Microsoft, relentlessly focused on customer needs … like environment, passionate about cloud computing technology constantly evolving itself and driving growth in one of Microsoft's core businesses? Then the Azure Customer Experience engineering team, within the Engineering Operations (EngOps) organization is for you!The Principal Azure Customer Engineer (ACE) Manager is accountable ...

Senior Product Manager – Customer Experience

Hiring Organisation
ASOS
Location
London, United Kingdom
Salary
£ 70 K
adjustments throughout the process in whatever way works best for you. Job DescriptionAbout the Role We are looking for an experienced Senior Product Manager to shape the strategy, development, and optimisation of customer-facing digital experiences that improve engagement, conversion, retention, loyalty, and overall customer satisfaction. … part of a cross-functional product organisation, you will work closely with Engineering, Design, Brand, Operations, Data, Marketing, and Commercial teams to identify customer needs, simplify complex journeys, and deliver measurable business outcomes. Our Customer Experience team is focused on creating a more immersive, personalised shopping experience ...

Digital Customer Experience Manager

Hiring Organisation
EcoOnline
Location
London, United Kingdom
Salary
£ 55 K
experts are focused on creating meaningful impact and making a real difference for our customers.Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.Innovation: Trusted by over … dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels ...

Senior Manager – Cloud Contact Centre & Customer Experience (CX) Architect, Engineering, AI & Data, Technology & Transformation

Hiring Organisation
Deloitte
Location
London, United Kingdom
Salary
£ 120 K
migration. Practitioners within this team continuously advance their expertise to deliver robust, innovative solutions, from initial strategy to implementation and optimization.Deloitte’s Contact Centre & Customer Experience (CX) practice helps organisations transform how they engage, serve and support their customers in an increasingly digital world. We work with clients … across industries to define and deliver large-scale customer transformation programmes, combining deep operational expertise with leading cloud-based technologies to create exceptional customer and employee experiences.We partner with clients to design, build, and deliver modern customer engagement solutions, leading the end-to-end journey from solution ...

Head of International Product / Group Product Manager - Customer Experience

Location
Greater London, England, United Kingdom
About the Team The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe … empower local economies around the world. As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale ...

Customer Experience Manager

Location
Greater London, England, United Kingdom
risks, issues, and dependencies through implementation and benefits realization Link initiatives to Nuvei’s business strategy and commercial priorities; quantify and capture benefits Apply Customer Experience, Operational Excellence, and Continuous Improvement expertise to solve complex, cross-team problems Coach and build capability across the business through training, coaching … Centre of Excellence’s offering, standards, tools, skills, and culture Lead and develop team members as capability scales Requirements 10–15 years’ experience in customer experience, operational excellence and continuous improvement, with genuine depth and hands‐on delivery A deep, practical toolkit across ...

Customer Experience (CX) Manager

Hiring Organisation
Nuvei
Location
London, United Kingdom
Salary
£ 60 K
Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!Your Mission:We are looking for a(n) CX Senior … Manager to join our ambitious Customer Experience (CX) team. Reporting to our Head of CX, you will be supporting the team on hands-on delivery of high-impact improvements across the business - leading or supporting projects end-to-end, facilitating cross-functional ‘Tiger Teams’, and building customer ...

Customer Experience (CX) Manager

Location
Greater London, England, United Kingdom
Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission: We are looking for a(n) CX Senior … Manager to join our ambitious Customer Experience (CX) team. Reporting to our Head of CX , you will be supporting the team on hands-on delivery of high-impact improvements across the business - leading or supporting projects end-to-end, facilitating cross-functional ‘Tiger Teams’, and building customer ...

Client Success Manager, Customer Experience - 1 year FTC

Location
Greater London, England, United Kingdom
Client Success Manager, Customer Experience - 1 year FTC London, England, United Kingdom (Hybrid) Job Description Building on several years of growth, Ipsos has ambitious targets for the future. The CX Service Line has an enviable client list, award winning programmes and as industry recognised leaders … about getting the best out of the CX technology platforms we use for many of our client programmes. As a Client Success Manager, you will be responsible for leading on some Success workstreams and supporting on others, including the design, set up, specification, execution and delivery on varying sized ...

Strategy & Operations Manager, Customer Experience

Location
Greater London, England, United Kingdom
About the team As one of DoorDash's core operations teams, Customer Experience ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and implements DoorDash's automated support solutions, with the ultimate goal … delivering an outstanding customer experience as reliably and efficiently as possible. About the role Our team is looking to hire a Manager to lead the expansion of support automation in international markets. This Manager will own the end-to-end strategy and implementation of automated support ...

Senior Product Manager, Customer Experience & Growth

Location
Greater London, England, United Kingdom
ASOS is seeking a Senior Product Manager to shape strategy and optimise customer-facing digital experiences across web and app. You will work with Engineering, Design, Brand, Operations, Data, Marketing and Commercial teams to identify customer needs and deliver measurable outcomes. The role focuses on immersive, personalised ...

Product Manager: CRM & Customer Experience Lead

Location
Greater London, England, United Kingdom
Point, Ltd. in London is seeking a Product Manager for a 6-month fixed-term contract. The role is hybrid (1-2 days per week in the London office) and reports to the Group Product Manager. You will own product requirements, shape the backlog, and drive the CRM product … development, especially around HubSpot. You’ll collaborate with stakeholders across Technology and Customer Operations to deliver measurable improvements in customer experience. #J-18808-Ljbffr ...