7 of 7 Customer Experience Manager Jobs in the UK excluding London

Customer Experience Manager (CXM) Babble Cloud•Burton-on-Trent, England, United Kingdom Job Description Join Our Dynamic Team as a Customer Experience Manager (CXM)! Are you passionate about telecoms? Do you thrive in a fast‐paced, innovative environment? At Babble … looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you! Reports to: Senior Customer Experience Manager The Customer Experience Manager (CXM) is responsible for end‐to‐end customer experience within their dedicated ...

Customer Insight & Experience | Customer Operations Are you passionate about delivering exceptional customer experiences and building trusted client relationships? We're looking for a Customer Experience Manager to become the primary operational contact for a portfolio of customers, ensuring they receive a proactive, consistent … high-quality managed service experience throughout their journey with us. This is a highly visible role where you'll work with customers, operational teams and senior stakeholders to ensure service performance is understood, risks are managed, and continuous improvements are delivered. If you enjoy turning operational insight into meaningful ...

solve business problems, working in partnership with our clients to help in achieving their goals. About the role: Reporting to the Delivery Partner, our Customer Experience Manager will be responsible for sales activity, lead generation, pipeline management. Work with key Sword and client personnel to ensure … Serve as the primary point of contact for key customers, building strong and lasting client relationships. Conduct regular service reviews, account health checks, and customer engagement meetings to ensure service excellence and customer satisfaction. Proactively gather, analyse, and act upon customer feedback to drive continuous improvement ...

Sword Group is seeking a Customer Experience Manager to drive sales activity, lead generation and pipeline management, while building strong client relationships. You will ensure service alignment with client goals and provide leadership to the team in a dynamic IT services environment. The role requires account management … experience, a strategic mindset, and the ability to manage complex pipelines. Experience in renewables/utilities is a plus, with a focus on delivering value and customer #J-18808-Ljbffr ...

Location: Hemel Hempstead Salary: From £28,000 (Depending on experience) + OTE Hours: Monday Friday, 9am 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise … customer retention, through office-based support.You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Key Tasks: Build strong relationship with key contacts of all customers within allocated customer ...

Sytner Group is seeking a proactive Website Manager to own and develop one of the UK’s largest automotive retail websites. You’ll work within Group Marketing, collaborating with Business Systems, Software Engineering and external partners to translate business requirements into digital solutions. The role focuses on roadmap ownership … customer experience, content management and measurable web performance to drive value for customers and the business. #J-18808-Ljbffr ...

Birmingham is seeking a Manager for the Customer and Service Excellence team to lead contact centre and customer operations engagements. You will manage workstreams, coach junior staff, and drive transformation across service excellence, operating models and digital enablement while building client relationships and contributing to business development. ...