2 of 2 Customer Experience Jobs in Basingstoke

Project Coordinator Location: Dummer, Basingstoke Salary: £30,000 - £32,000 SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to … be provided to enable your success within the business. You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your … ensure we provide a unified service from supplier to client. Raise or add all aspects of the project to our CRM which also includes the engine that bills the customer monthly for the services provided. Skills & Experience Positive can-do attitude Proven problem-solving attitude Excellent communication skills, both written and verbal High level of attention to detail More ❯

all shift reporting and communication. Ensure compliance with all departmental processes. Own, champion, and deliver quality, creating, implementing, and developing a culture of continuous improvement focused on delivering exceptional customer experience. Deliver requirements within the agreed financial budget. Ensure compliance of all health and safety procedures and Safe Systems of Work. Manage all colleague issues with empathy and discretion … involving HR support where necessary. Skills and Experience Approachable Flexible Work well within a Team or on own initiative Be able to multitask as you work for the different areas of replenishment Be able to work to prioritise Impartial Open and honest A strong communicator at all levels Have a good understanding and awareness of the organisations procedures Why More ❯