Customer Experience Jobs in Hampshire

15 of 15 Customer Experience Jobs in Hampshire

Business Development Manager

Hilsea, Hampshire, United Kingdom
Workshop Recruitment
sales figures, and product lines Maintain positive relationships with internal and external customers Confident in talking to customers, receiving in-coming calls, and making outgoing calls Your Skills and Experience: Previous experience (2+ years) in a sales account management background Establish strong relationships with new clients by using your own initiative Ability to work to multiple deadlines/… timeframes Experience of sales by telephone Understand the customer's needs and deliver an excellent customer experience Strong verbal and written communication and negotiation skills Full driving licence essential Hours Monday Friday 0845am-1730pm Salary £28-35K depending on experience, £42K+ OTE realistic in first year uncapped) Annul pay review Private Healthcare Company Pension More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 35,000 Annual
Posted:

Gainsight Administrator

Portsmouth, Hampshire, South East, United Kingdom
Hybrid/Remote Options
Stepstone UK
the labour market and becoming the worlds leading job platform. The job at a glance Join our team and youll be responsible for maintaining and optimising Gainsight, ensuring robust customer lifecycle management … and identifying risks and opportunities within the platform through new technology advancements.Working in theCommercial Enablementdepartment, you will combine Gainsight administration, analytics, process design, and operational excellence to support our CX leadership team and CSMs in delivering consistent, scalable, and insight-driven customer experiences.You will play a vital role as we reimagine the labour market to make it work for … any of our UK offices - London, Portsmouth, Manchester or Glasgow. Your responsibilities: Provide first and second line support for Gainsight, maintaining all aspects of platform administration Ensuring that our Customer Success Managershave the tools, processes, insights, and training needed to deliver an exceptional customer experience at scale Build automated customer programs (onboarding, training, renewals, etc.) Assist More ❯
Employment Type: Permanent, Work From Home
Salary: Competitive + benefits + 29 days holiday
Posted:

Business Development Manager - Junior Level

Hilsea, Hampshire, United Kingdom
Workshop Recruitment
Do you have a customer service background, where an element of sales or customer management was involved And would like to progress your career in business development and account management If so, this role maybe for you! - Full training will be given for the successful candidate but you must be driven to develop in sales in the future. … call statistics, sales figures, and product lines Maintain positive relationships with internal and external customers Full Training Provided with a progression path towards a Business Development Manager Skills and Experience Establish good relationships with new clients by using your own initiative Ability to work to multiple deadlines/timeframes Good telephone manner Understand the customer's needs and … deliver an excellent customer experience A good verbal and written communication and negotiation skills Strong Knowledge in Word, Excel, and office 365 Salary £21,000 - £25,000 + Commission structure Working Hours Monday to Friday 8.45am 5.30pm Benefits Regular competitions, prizes include experience days, get away weekends, vouchers, Company events and functions and much more. Birthday voucher More ❯
Employment Type: Permanent
Salary: GBP 21,000 - 25,000 Annual
Posted:

Business Development Manager - Junior Level

Portsmouth, Hampshire, United Kingdom
The Workshop
Do you have a customer service background, where an element of sales or customer management was involved And would like to progress your career in business development and account management If so, this role maybe for you! - Full training will be given for the successful candidate but you must be driven to develop in sales in the future. … call statistics, sales figures, and product lines Maintain positive relationships with internal and external customers Full Training Provided with a progression path towards a Business Development Manager Skills and Experience Establish good relationships with new clients by using your own initiative Ability to work to multiple deadlines/timeframes Good telephone manner Understand the customer's needs and … deliver an excellent customer experience A good verbal and written communication and negotiation skills Strong Knowledge in Word, Excel, and office 365 Salary £21,000 - £25,000 + Commission structure Working Hours Monday to Friday - 8.45am - 5.30pm Benefits Regular competitions, prizes include experience days, get away weekends, vouchers, Company events and functions and much more. Birthday voucher More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Chief Technology Officer

Southampton, England, United Kingdom
Hybrid/Remote Options
Spectrum IT Recruitment
UK. The business is embarking on a large-scale digital and data transformation integrating multiple systems, unlocking value from rich data assets, and launching new technology products to improve customer experience and drive commercial growth. The incoming Chief Technology Officer will play a pivotal role in defining and delivering this roadmap leading a talented, multi-disciplinary team across … software, data, and product to modernise internal systems, scale digital capability, and develop customer-facing platforms and services. The Opportunity Lead a company-wide technology transformation and integration programme. Define the digital strategy and architecture for the next 3–5 years. Build and scale a high-performing technology team Oversee the delivery of internal and customer-facing software … the CEO and Board to shape strategy, influence investment decisions, and deliver measurable business value. Partner with non-technical stakeholders to ensure every initiative has clear commercial ROI and customer benefit. About You We’re looking for a pragmatic and commercially astute CTO who can balance strategy, delivery, and leadership. You’ll bring: Proven experience leading digital transformation More ❯
Posted:

CTO

Southampton, Hampshire, England, United Kingdom
Hybrid/Remote Options
Spectrum IT Recruitment
UK. The business is embarking on a large-scale digital and data transformation integrating multiple systems, unlocking value from rich data assets, and launching new technology products to improve customer experience and drive commercial growth. The incoming Chief Technology Officer will play a pivotal role in defining and delivering this roadmap leading a talented, multi-disciplinary team across … software, data, and product to modernise internal systems, scale digital capability, and develop customer-facing platforms and services. The Opportunity Lead a company-wide technology transformation and integration programme. Define the digital strategy and architecture for the next 3-5 years. Build and scale a high-performing technology team Oversee the delivery of internal and customer-facing software … the CEO and Board to shape strategy, influence investment decisions, and deliver measurable business value. Partner with non-technical stakeholders to ensure every initiative has clear commercial ROI and customer benefit. About You We're looking for a pragmatic and commercially astute CTO who can balance strategy, delivery, and leadership. You'll bring: Proven experience leading digital transformation More ❯
Employment Type: Full-Time
Salary: £120,000 - £150,000 per annum, Inc benefits
Posted:

Senior Disputes Product Manager

Farnborough, Hampshire, United Kingdom
Hybrid/Remote Options
Capital One (Europe) plc
excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine Network Participant interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership … products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Analyst

Southampton, Hampshire, England, United Kingdom
Michael Page Finance
insurance department of this organisation. This permanent position is based in Southampton and requires a detail-oriented individual with a strong analytical mindset and problem-solving skills. must have experience in SQL. Client Details This opportunity is with a reputable organisation within the financial services industry. The company operates as a medium-sized entity and is known for its … and suggest improvements. Support the preparation of detailed reports and presentations for senior management. Ensure compliance with industry regulations and standards within the insurance sector. Provide insights to improve customer experience and streamline processes in Southampton. Assist in the development of tools and frameworks to enhance operational decision-making. Profile A successful Data Analyst should have: A strong … analytical background with proven problem-solving skills. Experience in financial services, particularly within the insurance sector, is beneficial. Proficiency in data analysis tools and software. (SQL IS A MUST) An ability to communicate effectively with stakeholders at all levels. A detail-oriented approach and the ability to work independently. Knowledge of industry regulations and best practices. A commitment to More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Commercial Internship 2026 (Placement Year)

Fareham, Hampshire, United Kingdom
Hybrid/Remote Options
Internship Programme Our Internship Programme is designed for students like you - curious, driven, and ready to explore the world of technology. Over 12 months you'll gain hands-on experience, lead on real projects, make a genuine impact on our organisation and build skills that will set you apart after graduation. Check out some of our intern blogs via … go-to-market approach stay innovative, competitive, and industry-leading. The departments in our Commercial area include Marketing, Vendor Alliances, Cloud Alliances, Multinational, Digital Strategy, Data Strategy, Sustainability and Customer Experience. Our past interns have worked in roles including Customer Experience Intern, Data Visualisation Intern, Data Management Analyst Intern, Marketing Intern and Commercial Operations Intern. As an … days in the office, 2 days working from home) Flexible working hours flexing the times you start and finish Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. How does our internship More ❯
Posted:

Data Analyst

Cosham, Hampshire, United Kingdom
Focus Resourcing
to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability … to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Onsite working daily so ideally located within a local commute. Experience in data analysis, preferably within financial service or B2B sectors. Curious, proactive, and ambitious, with a desire to grow and develop. Commitment to professional development and upskilling. Commitment to pursuing professional More ❯
Employment Type: Permanent
Salary: £27000/annum excellent benefits & career development
Posted:

Senior Backend Software Engineer (9 Month Contract)

Basingstoke, Hampshire, United Kingdom
InfoSum Limited
InfoSum is the world's leading data collaboration platform. The world's largest enterprise businesses use InfoSum to collaborate across data sources and deliver richer customer experiences that prioritise consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. Off the back of our Series B … microservices architecture, complex systems built platform, and help us deliver a new range of solutions and features stretching out across 2025 and beyond. We prioritise aptitude over knowledge, although experience in solving large and complex problems in application development is valued. We look for individuals who can work in smaller, focused teams but can tackle any challenge presented to … focus on delivering solutions to customers, a genuine passion for problem solving and coding, and who enjoy being challenged. An interest in Data Science is advantageous but not essential. Experience working in agile teams and CI/CD environments is beneficial. You will join a highly talented and motivated team delivering software services and products built on patented database More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT SUPPORT AND KNOWLEDGE BASE SPECIALIST

Farnborough, Hampshire, England, United Kingdom
Hybrid/Remote Options
Plum Personnel
IT SUPPORT AND KNOWLEDGE BASE SPECIALIST FULLY REMOTE SALARY - COMPETITIVE Our client is an innovative IT company, focused on enhancing their software solutions and customer experience. Role Overview: They are seeking a motivated individual with a background in IT or accountancy to support their chat bot and knowledge base development. The role involves researching user feedback, improving software, and … or a related field (not essential) Familiarity with Java and other programming languages is a plus. Strong analytical and research skills. Excellent communication and problem-solving abilities. Preferred Skills: Experience with AI and chat bot technologies. Knowledge of software development life cycle. What We Offer: A dynamic and supportive work environment. Opportunities for professional growth and development. Competitive salary More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

FP&A Analyst

Fareham, Hampshire, South East, United Kingdom
Onecom
stakeholders, including the CFO. This is a fantastic opportunity to shape how we forecast, report, and drive commercial decisions across the business. What makes you a great fit: Strong experience in financial modelling and forecasting Highly proficient in Excel Skilled at translating data into actionable insights for senior stakeholders Comfortable presenting to CFO and Executive teams Part-qualified (ACA … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are More ❯
Employment Type: Permanent
Posted:

Sales Executive

Fareham, Hampshire, South East, United Kingdom
Onecom
is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯
Employment Type: Permanent
Posted:

Field Sales Executive (New Business)

Fareham, Hampshire, South East, United Kingdom
Onecom
Join our Team as a Field Sales Executive Location: UK, with travel to customer sites when required Salary: Competitive Hours: Mon - Fri, 9am - 5pm About the role: Are you a driven sales professional with a passion for tech and a talent for building new business? Gradwell Communications, part of the Onecom Group, is looking for a Field Sales Executive … to be part of a collaborative, forward-thinking company, this could be your next big move. What makes you a great fit: Proven success in field sales within telecoms Experience selling Fixed-Line and Connectivity Solutions Confident communicator with strong presentation skills Consultative approach to understanding customer needs Skilled in uncovering objections and decision-making processes Excellent relationship … builder with a customer-first mindset Self-motivated and comfortable working independently Analytical thinker with a problem-solving mindset Quick to learn and adapt to new technologies Full clean UK driving licence and willingness to travel Key responsibilities: Identify and win new business across the UK Conduct face-to-face and virtual meetings with prospects Achieve and exceed monthly More ❯
Employment Type: Permanent
Posted:
Customer Experience
Hampshire
10th Percentile
£24,000
Median
£24,570
75th Percentile
£31,000
90th Percentile
£49,000