2nd Line IT Support Engineer
- Hiring Organisation
- Node IT Solutions Ltd
- Location
- Biggleswade, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
Desk is the operational core of Node IT.This role is part of the engine that keeps it predictable, scalable, and professional.Your work directly: Improves customer experience Reduces repeat issues and escalations Supports successful project delivery Helps the whole team operate more effectively Youll be supporting customers, acting … issues end-to-end Calm under pressure and able to prioritise effectively Someone who improves things - not just maintains them Essential Skills 2+ years experience in Level 2 or equivalent IT support/Service Desk role. Strong troubleshooting across Microsoft environments (M365, AD, endpoints) Experience working with users ...