8 of 8 Customer Experience Jobs in Cardiff

About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly … Languages & Frameworks: PHP, Laravel, JavaScript, NodeJS, Bootstrap/Tailwind Databases: MySQL, Redis, Meilisearch DevOps & Tools: Ploi, Docker, GitLab, GitLab CI, Sentry.io, BetterStack About You Experience and understanding of Laravel & PHP (2+ years experience) Experience and understanding of NodeJS (2+ years experience) Proficiency in writing maintainable, optimised ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

environments. The successful candidate will inherit and then own a portfolio of approx 15-20 existing key accounts and be responsible for delivering exceptional customer experience as well as growth, you will be commercially minded with a consultative, solutions‐oriented approach, always putting the customer first. … enterprise‐level clients across industrial, construction, logistics, manufacturing, utilities, and related sectors. Develop and execute strategic account plans to expand product adoption and maximise customer value. You will also identify and pursue opportunities for cross‐sell and up‐sell across the Safety Shield Global ecosystem. Build trusted, influential partnerships ...

description: About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission is to use innovative technology to improve operations, customer experience, and business growth. As we expand rapidly … Languages & Frameworks: PHP, Laravel, JavaScript, NodeJS, Bootstrap/Tailwind Databases: MySQL, Redis, PostgreSQL DevOps & Tools: Ploi, Docker, GitLab, GitLab CI, Sentry.io, BetterStack About You Experience and understanding of Laravel & PHP (3+ years experience) Proficiency in writing maintainable, optimised and scalable code. Strong knowledge of object-oriented programming ...

national footprint and a strong reputation in its sector, currently undergoing a significant digital transformation. The organisation is investing heavily in improving its online customer experience, modernising its digital platforms and increasing the effectiveness of its lead generation channels. With a large and diverse customer base … South Wales (outside Cardiff). Your new role You'll take ownership of UX and CRO activity across a suite of digital products, including customer portals, websites and online tools. Your work will span user research, journey mapping, wireframing, prototyping and hands-on experimentation. Key responsibilities include: Managing ...

with the potential for this to extend. The role will involve supporting with the testing and staging of IT tech, ready for deployment to customer installations. This role would suit someone with a good understanding of IT, computers, hardware and software, and someone looking to start a long-term … systems (PC's/Network equipment/servers/cameras/tablets/hand-held devices) to ensure full functionality before deployment to customer project site. Supporting with software and firmware upgrades/downgrades (including routers, firewalls, and switches) Supporting with picking, packing, and dispatch of equipment to customer ...

critical role in deploying, monitoring, and operating production systems serving tens of thousands of users. This is a high-impact position, directly influencing customer experience, system reliability, and overall company growth. You'll work within an agile engineering function using modern tooling including AWS, Terraform, Kubernetes and Ansible. … scaling strategy) Building and optimising CI/CD pipelines Identifying infrastructure vulnerabilities and improving resilience What We're Looking For 3+ years DevOps experience in a SaaS environment Strong AWS expertise Advanced Kubernetes administration Advanced Kafka administration (DR, topic scaling, performance tuning) Infrastructure as Code (Terraform essential) Config management ...

storage of stock within the warehouse, and work closely with the stores manager to coordinate efficient stock processes. The ideal candidate will have some experience of working in stock management/warehouse admin role, however, training will be given. Our client are growing very quickly, and offer a superb … repair activities. Maintain a safe and clean storage area. Support with the returns process, including packing and despatching returns to relevant repairer or customer. Experience & Skills: Strong verbal and written communication. Excellent interpersonal skills. Good organisation skills. High level of computer literacy. Some experience of using stock management ...