2 of 2 Customer Experience Jobs in Chelmsford

We are now recruiting for an IT Technical Engineer to join our dynamic and supportive team. What We're Looking For The ideal candidate will be someone with strong experience in network infrastructure installation and configuration, as well as expertise in server and desktop support. You'll need to be a problem solver, a strong communicator, and someone who … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd … accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong More ❯

is motivated by financial rewards. Possesses strong sales ability and a proactive approach. Stays ahead of market trends impacting Onecom and our client offerings. Passionate about providing an excellent experience with every interaction. Has brilliant IT skills and an interest in technology. Sees tasks through to the end, ensuring full ownership. Brings a creative approach and self-motivation to … s success. Meets tight deadlines and stays calm under pressure. Key responsibilities: Make calls to businesses to qualify their requirements and create tailored business solutions. Build and manage successful customer relationships. Listen to customer needs and present solutions. Negotiate on price, costs, delivery, and specifications with customers and managers. Achieve volume and profit targets. Maintain data integrity on … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯