Customer Experience Job Trends in Chelmsford

Customer Experience (CX)
Essex > Chelmsford

The table below provides summary statistics and salary benchmarking for jobs advertised in Chelmsford requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 30 August 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Aug 2026
Same period 2025 Same period 2024
Rank 28 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Experience 5 0 0
As % of all permanent jobs in Chelmsford 1.75% - -
As % of the Processes & Methodologies category 2.67% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £38,993 - -
Essex median annual salary £47,500 £32,500 £40,000
% change year-on-year +46.15% -18.75% -37.01%

All Process & Methodology Skills
Chelmsford

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Chelmsford.

Permanent vacancies with a requirement for process or methodology skills 187 116 67
As % of all permanent jobs advertised in Chelmsford 65.61% 88.55% 58.77%
Number of salaries quoted 153 94 54
10th Percentile £25,000 £31,250 £30,000
25th Percentile £35,000 £43,125 £40,125
Median annual salary (50th Percentile) £60,000 £51,042 £55,000
Median % change year-on-year +17.55% -7.20% +15.79%
75th Percentile £70,000 £66,500 £61,444
90th Percentile £100,000 £79,000 £70,000
Essex median annual salary £47,500 £42,500 £50,000
% change year-on-year +11.76% -15.00% +3.72%

Customer Experience
Job Vacancy Trend in Chelmsford

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Chelmsford.

Customer Experience job vacancy trend in Chelmsford

Customer Experience
Salary Trend in Chelmsford

Salary distribution trend for jobs in Chelmsford citing Customer Experience.

Salary distribution trend for jobs in Chelmsford citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in Chelmsford by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (80.00%) UserZoom
Cloud Services
1 4 (80.00%) Adobe Analytics
1 4 (80.00%) Contentsquare
Communications & Networking
1 4 (80.00%) Broadband
General
1 4 (80.00%) Games
Job Titles
1 3 (60.00%) Lead
2 1 (20.00%) Head of Digital
2 1 (20.00%) Head of User Experience
2 1 (20.00%) Smart Metering Engineer
2 1 (20.00%) User Experience Researcher
Miscellaneous
1 4 (80.00%) Social Media
2 1 (20.00%) Driving Licence
2 1 (20.00%) Smart Meter
Processes & Methodologies
1 4 (80.00%) Agile
1 4 (80.00%) AI
1 4 (80.00%) Analytics
1 4 (80.00%) Behavioural Analytics
1 4 (80.00%) Diary Studies
1 4 (80.00%) Digital Customer Experience
1 4 (80.00%) Ethnography
1 4 (80.00%) Product Roadmap
1 4 (80.00%) Qualitative Research
1 4 (80.00%) Quantitative Research
1 4 (80.00%) Roadmaps
1 4 (80.00%) Storytelling
1 4 (80.00%) Usability Testing
1 4 (80.00%) User Research
1 4 (80.00%) User-Centered Design (UCD)
2 2 (40.00%) User Experience
2 2 (40.00%) UX Research
3 1 (20.00%) Mentoring
Quality Assurance & Compliance
1 4 (80.00%) Accessibility
Vendors
1 4 (80.00%) Adobe