6 of 6 Customer Experience Jobs in Chester

Lead Backend Engineers (Platform Experience & Data Warehousing teams) Location: UK, Ireland, Poland, Lithuania, Spain, Portugal, Finland numi are proud to have partnered with a front runner in data integration technology providing fantastic experience for their clients (who are some of the biggest names in the space)! We are looking for experienced Lead Backend Engineers (PHP) to join either … Platform Experience or Data Warehousing teams. The Platform Experience team focuses on optimising end-to-end platform journeys and building impactful customer experiences. They are currently developing a data visualisation tool (dashboards) and build features primarily from scratch. The Data Warehousing team is responsible for data storage and transfer solutions, helping users streamline data transfers to data … A deep-seated understanding of PHP's core and best practices. Expertise in connecting systems via APIs and optimizing databases (including data warehousing/lakes). (For Data Warehousing) Experience building robust data pipelines and handling serious data scale. An unwavering commitment to code excellence and thorough testing. A knack for securing systems and leveraging monitoring to keep things More ❯

for CIAM at Barclays, where you will bring to life a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative team culture is at the … including tooling, products, protocols, taxonomy, identity management, authentication, authorization and identity federation. Expertise with single sign on, OAuth2, OIDC, PKI, PSD2 SCA knowledge and possession based authentication. ForgeRock developer experience with PingGateway, PingAM, PingIDM and PingDS, including JavaScript coding of PingGateway scripted routes, and PingAM authentication tree nodes Strong hands-on coding across either JavaScript or Java, and you … and step-up authentication, including the ability to implement data links between internal and external LDAPS, JDBC, SOAP, HTTPS and other data sources. Some other highly desirable skills include: Experience in implementing PingGateway single-sign-on routes, dynamic proxies and filter chains, or implementing PingIDM based data links Experience in partnering with security, product, engineering and compliance teams More ❯

you should Reach The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences, and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there because we understand global addresses better than anyone … and services will arrive in time and to the right location. In the race to serve global customers, we exist to help every business in the world reach every customer in the world. Trust When a digital business grows, most customers are genuine. However, many are fraudsters who manipulate identities to gain illegitimate access. We give our customers unique More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a key … delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service, Customer Support, and ensuring More ❯

Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do, which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges … job to strive for first-call resolution, troubleshooting any errors and getting our customers back up and running so they can complete their work. Whether you are experienced in customer support looking to step into technical for the first time, or you’re a seasoned tech support analyst - we have an opportunity for you! A typical day as a … Product Support Analyst will include... Answering incoming B2B customer tickets via phone, email, and/or chat, asking questions and gathering information to quickly resolve issues. Partnering with the customer to quickly identify challenges and technical issues, understanding the impact to their business. Using your software product knowledge (along with empathy for our customers) to help fix important More ❯

to signed deal and beyond Prospecting, qualifying and engaging deeply with stakeholders in data science, ML and engineering Managing POCs and partnering with internal teams to deliver a standout customer experience Building long term relationships within the AI and ML ecosystem What we’re looking for 5 plus years of SaaS sales experience, ideally with technical buyers … Proven ability to prospect, pitch and close in a fast moving environment Experience navigating multiple stakeholders and complex enterprise sales cycles Familiarity with sales frameworks like MEDDIC or BANT Bonus if you’ve sold into ML, data or engineering teams, or have a strong personal interest in AI If you’re commercially sharp, product curious and excited by the More ❯