15 of 15 Customer Experience Jobs in Chesterfield

Account Executive

Hiring Organisation
Zendesk
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
goals. What You'll Be Doing Drive top-line revenue growth by acquiring new customers and developing strategies for account expansion. Manage and nurture customer relationships ensuring high satisfaction and retention levels. Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize … account revenue and profitability. Use data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies. Understand and convey the benefits of Zendesk products, aligning them with customers' business objectives to ensure customer satisfaction and product expansion. Lead competitive sales cycles utilizing strong ...

Software Contracts Manager (£40-55K pa)

Hiring Organisation
Solutions For Accounting
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
message or email will not be considered. Company Overview Solutions for Accounting is a trusted, well-established SaaS business with over 28 years of experience helping organisations optimise their Finance and ERP systems. Our collaborative culture and customer-first values are at the heart of everything we do. … enable businesses to gain greater control and deeper insights through leading cloud-based management solutions. Our commitment to expert training and exceptional customer care is central to our success. As an innovative, forward-thinking company, we are proud to be experiencing significant growth in annual recurring revenues ...

Customer Success Manager (French Speaking)

Hiring Organisation
Delinea
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
push boundaries and challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Customer Success Manager Summary The Customer Success Manager is responsible for the day to day management of assigned customer accounts. This includes working closely … with sales teams, professional services, technical support, sales operations, and product management to understand and resolve customer issues. This position focuses on championing customer-centric solutions and outcomes in support of developing customer relationships that promote retention and loyalty. You will have a strong understanding of customers ...

Senior Salesforce Developer

Hiring Organisation
Made4Tech Global
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
client that's nearing the end of a significant transformation programme. Every process has been mapped, redesigned, and aligned with the Salesforce "single customer view" platform. They now need an experienced Salesforce Developer to join the existing dev team and support delivery and defect closure. Contract details Start: ASAP … solutions aligned to governance and controls Supporting delivery through to release readiness (incl. documentation and coordination with testing/UAT where required) Must-have experience Experienced Salesforce developer (senior) (LWC) OmniStudio Financial Services Cloud Experience across Sales Cloud and Customer Experience Cloud Strong delivery discipline: ticket ...

Business Performance Manager

Hiring Organisation
Change Digital – Digital & Tech Recruitment
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
identify risks, and implement corrective actions. Develop efficient systems and processes for analysing cross-functional business data. Create and maintain performance-related MI and customer dashboards that are timely, accurate, and easy to interpret. Provide detailed analysis to identify trends, risks, and opportunities. Deliver training to managers on interpreting … using performance data. Develop forecasting models and capacity planning methodologies, ensuring resource levels meet business demands. Design inbound call routing configurations to optimise customer experience and reduce costs. Build strong relationships with internal and external stakeholders to drive operational excellence. Champion continuous improvement and quality assurance initiatives across ...

Senior IT Category MAnager

Hiring Organisation
Planet
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth ...

Implementation Advisor

Hiring Organisation
MindBridge
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

Senior Director, Global Audit Sales

Hiring Organisation
Thomson Reuters
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
globally. This is a unique opportunity to shape go-to-market strategy, influence product direction, and accelerate growth across diverse geographies—ensuring alignment between customer needs, market trends, and business objectives. About The Role In this opportunity, you will: Lead a multi-regional sales organization across UK/… LATAM, Europe, and AEM, managing regional managers and their teams with a focus on driving sales performance and improving customer retention through proactive engagement and value realization. Develop and execute a global sales strategy to drive adoption, growth, and exceed revenue targets across all regions. Drive new customer ...

Key Account Manager/Client Director

Hiring Organisation
Axway
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
Delivery teams. You will work towards complex, multi-year deals that will transform clients' Digital Strategy, Target Operating Model (TOM), Technology Architecture, and Customer Experience. Why join us Unparalleled access: Represent SBS at C-level within leading financial institutions. Proven solutions: Sell proven solutions and services that are embedded ...

Solution Engineer

Hiring Organisation
Shaw/Scott
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
Shaw/Scott - A Global Digital Consultancy Making an Impact in Europe! Position: Solutions Engineer (Senior Solutions Engineer or Architect roles considered dependent on experience) Location: Remote - United Kingdom (Ideally located near our Reading hub) Are you a software consultant ready for a new challenge in the dynamic world … want you to be a part of it! As a Solutions Engineer, you'll play a crucial role in creating engaging and effective customer experiences through technology. About Us: At Shaw/Scott, we're a renowned global digital consultancy known for helping brands create exceptional customer experiences. ...

Account Director

Hiring Organisation
Zellis
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

VP of Product, HireGlobal

Hiring Organisation
Toptal
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
contractor management platform from the ground up — with access to world-class engineering, design, and operational expertise. We're looking for a self-starting, customer-obsessed VP of Product to own the product vision and lead HireGlobal's end-to-end product strategy. This leader will shape the roadmap … team of Product Managers, Designers, and Engineers to do the best work of their careers. Foster a culture of ownership, clarity, high standards, and customer-centric thinking. Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed. Establish objectives and initiatives ...

Senior Insight Analyst

Hiring Organisation
The Automobile Association
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
connected. As a Senior Insight Analyst, you'll be at the heart of that transformation—creating insight-led data products that influence strategy, improve customer experiences, and drive real business impact. This isn't just another analytics role. It's your chance to combine technical expertise, stakeholder engagement … Lead and mentor: Support junior analysts, fostering a culture of curiosity and continuous improvement. What do I need? What We're Looking For Proven experience in stakeholder-facing analytics roles, influencing decisions through data. Strong technical skills in SQL (BigQuery preferred), Power BI (DAX, Power Query), and Python ...

Account Executive

Hiring Organisation
Automat-it
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
tech. We're seeking an Account Executive to drive Automat-it business growth in the UK&I start-up accounts while assuring a great customer experience. You'll be responsible for the sales process, from prospecting to closing a deal. Work location - hybrid from London with weekly visits … Automat-it Work collaboratively with Marketing, Operations, Delivery, and Solutions Architects Commitment to regular business travel locally and abroad Requirements: 5+ years of experience in direct IT sales and business development from a complex cloud or software solutions Experience selling IT professional services (consulting/managed/staff ...

Account Executive - NiCE Actimize

Hiring Organisation
NiCE
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
target accounts with the responsibility to generate new customers in specific verticals. You will be committed to delivering value with the highest levels of customer satisfaction, will understand the business issues faced by their customers, and will help them find solutions while managing the full sales cycle. How will … NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion ...