2 of 2 Customer Experience Jobs in Cirencester

supporting one another, creating an environment where everyone can thrive.At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values P assion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about … driving change. A gile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. C ommunity - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. E xpert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering ...

helm. What the job looks like... Primary Responsibilities: Lead the overall performance of our ecommerce platform, driving revenue, retention and conversion improvements. Deliver customer-centric digital experiences aligned with brand and business objectives. Support digital marketing initiatives across acquisition, retention, and lifecycle journeys. Platform Management: Lead Shopify Plus upgrades … practices and foundational LLM/AI knowledge to improve discoverability and personalisation. Work with subscription, loyalty, rewards and referral platforms to enhance retention and customer lifetime value. Analytics & Reporting Analyse ecommerce KPIs (traffic, conversion, AOV, CLV, etc.) and turn data into actionable recommendations. Continuously monitor site performance, troubleshoot issues ...