18 of 18 Customer Experience Jobs in Coventry

Solutions - Vice President-Sales (Insurance Domain) IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology … deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT's Digital Engineering team collaborates closely with our customer's business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer ...

partner. The successful Key Account Manager is responsible for nurturing and developing highly successful client relationships to ensure that ASE Global delivers for every customer: helping them to drive performance and accelerate profitability. Working with OEMs, dealer networks, and individual dealerships to drive volume, profitability, and business improvement. Working … identify customer problems and devise programs that deliver a tangible impact. Here is a little window into our company: ASE Global Automotive Solutions is the automotive industry's trusted advisor. For nearly 50 years, we have been working with the world's leading automotive brands and their dealer networks ...

value authentic engagement over aggressive sales tactics. Coachability: You're a great listener with a low ego and a strong sense of personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

success with their CRM and Business Development initiatives, based on the utilization of the LexisNexis (LN) InterAction (IA) solution. The CA role leverages industry experience, expertise and the LN ecosystem (Product Management, Marketing, Support, Services, etc.) to grow customer spend with LN. Responsibilities: Leading the Client Engagement motion … upselling existing customers, including prospecting, scoping, negotiating and closing opportunities in conjunction with assigned Account manager Managing the customer experience and relationship with IA by acting as trusted advisor and relationship owner, maximizing customers return on investment by helping firms fully leverage LN products and services Sharing successful ...

Contacts team is a core team at Wise, dedicated to making adding, finding, and managing your recipients as easy as possible. We own this experience end-to-end: from the scalable platform securing tens of millions of bank accounts customers send to, to the intelligent search algorithms and local … integrations (like Pix) that power discovery, all the way to the customer-facing screens where users interact with their counterparties. The team is integral to Wise's day-to-day operations — if our services go down, Wise goes down. How We Work We work in an agile fashion, with ...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … meetings between client decision makers and company's practice leaders/principals Work cross functionally with other departments to improve and enhance the customer experience for all customers Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge ...

ExtraCare Charitable Trust are looking for a Researcher (Customer Insight and Smart Technology). We are seeking a Researcher (Customer Insight and Smart Technology) to play a pivotal role in strengthening our evidence base and shaping the future of our services. You will conduct applied research that strengthens … customer experience, independence, and digital inclusion through smart technologies Working across our villages you will focus on understanding the needs and behaviours of current and future residents by exploring how smart home solutions can enhance wellbeing, safety, and autonomy. You will maintain and develop the Innovation Apartment, assess ...

+ Benefits London | Hybrid 3 days per week We're working with an Entertainment venue investing heavily in digital growth, customer experience, and marketing automation. This is a unique opportunity to lead CRM at both strategic and hands-on levels. You'll be part of a purpose-driven … organisation, ready to elevate its customer engagement through best-in-class data and platforms The Head of CRM will own the entire customer lifecycle- from acquisition to retention to service - driving targeted, multi-channel campaigns and leading a team of eight across CRM management and delivery. The Head ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

ExtraCare Charitable Trust are looking for a Researcher (Customer Insight and Smart Technology). We are seeking a Researcher (Customer Insight and Smart Technology) to play a pivotal role in strengthening our evidence base and shaping the future of our services. You will conduct applied research that strengthens … customer experience, independence, and digital inclusion through smart technologies Wo click apply for full job details ...

About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Provide primary operational support and engineering for multiple large distributed software applications How will you make an impact? Gather … uplifts Balance feature development speed and reliability with well-defined service level objectives Have you got what it takes? 3-6 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability. Proficiency in at least one programming language (e.g., Python, Go, Java ...

Business Goals: Use observability insights to support product and platform goals. Ensure SRE priorities align with Dunelm's wider objectives for quality, performance, and customer experience. Behaviours and Values At Dunelm, our shared values of Act Like Owners, Keep Listening & Learning, Long-Term Thinking, and Stronger Together serve … take on a variety of challenges Drive innovation by looking for better ways forward and pushing for progress Skills and Expertise Essential skills Solid experience with TypeScript or similar strongly typed programming language(s). Proven ability to write idiomatic, pragmatic, and testable code, with strong, appropriate, automated testing. ...

connected. As a Senior Insight Analyst, you'll be at the heart of that transformation—creating insight-led data products that influence strategy, improve customer experiences, and drive real business impact. This isn't just another analytics role. It's your chance to combine technical expertise, stakeholder engagement … Lead and mentor: Support junior analysts, fostering a culture of curiosity and continuous improvement. What do I need? What We're Looking For Proven experience in stakeholder-facing analytics roles, influencing decisions through data. Strong technical skills in SQL (BigQuery preferred), Power BI (DAX, Power Query), and Python ...

advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times, and is based in London supporting our EMEA region. Activities Include … reinforcement learning Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer's solution Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers Structured ...

customers and alignment with Splunk sales policies. Roles and responsibilities Mentor, develop, and lead a team of Security Sales Specialists, fostering a high-performance, customer-centric culture. Support the professional growth and engagement of team members, ensuring alignment with Cisco's and Splunk's vision and values. Implement … Drive operational excellence through efficient resource allocation and process improvement. Build strong cross-functional partnerships with Cisco and Splunk sales, technical, product, marketing, and customer success teams to deliver unified value propositions. Serve as the regional authority on Splunk security business metrics, providing data-driven recommendations to leadership. Champion ...

Kingdom. You'll serve as the main point of contact for your clients, cultivating strong executive-level relationships, uncovering growth opportunities, and ensuring each customer experiences a seamless, proactive, and value-focused partnership. Collaborating closely with Sales, Delivery, and Support teams, you'll advocate for customer needs, guide … driving account development with a focus on client success. Able to grasp client goals and translate them into effective technical or functional solutions. Strategic, customer-focused, and committed to delivering exceptional experiences throughout the client journey. Responsibilities: Serve as the main point of contact for your client portfolio, developing ...