10 of 10 Customer Experience Jobs in Coventry

heart of commercial operations, taking ownership of medium to large accounts and unlocking potential across your territory. You will be responsible for delivering exceptional customer experiences, ensuring business growth, and executing strategies to meet ambitious sales targets. With your in-depth product knowledge and strategic mindset, you will craft … commercial initiatives, driving revenue growth and achieving sales targets. Identify New Opportunities: Actively prospect and develop new business, driving margin improvements and forging strong customer relationships. Account Management Excellence: Manage and grow medium to large accounts, nurturing long-term partnerships that deliver profitable results. Establish Connections: Build rapport with … management, ensuring a steady flow of opportunities and high conversion rates. Quote and Order Coordination: Handle quotes, orders, claims, and complaints, ensuring a smooth customer experience and timely resolution of issues. Market Insight: Monitor industry trends, customer demands, and competitor activities to stay ahead of the curve More ❯

quality, cost-effective, integrated software to improve safety, efficiency and compliance. They design and develop software in-house and through the commitment, drive and experience of their teams, have forged long-term relationships with their clients. Due to recent growth and future expansion plans, TruTac are now looking for … to the next level, with continuous improvement thereafter. What will you be doing? Responsible for the day-to-day office and general operation including customer service, training, general customer experience, production, reception and working with sales and marketing. Ensure standards and guarantee a consistently high-quality customer … all company policies and lead by example. Continuously follow trends in the market place related to company's products and/or services. Communicate customer service issues or queries both from the Support desk, training teams and Development and feedback to customers, channel partners and all stakeholders. What we More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

the country. And from the insights gained, we build scalable, high-performance products using cutting-edge technology that give our customers an amazing shopping experience - like our award-winning Smartshop app. In an inclusive, agile environment, you'll have the space to be curious, to experiment, and to solve … people across the UK. As a Senior .NET Engineer, you'll apply architectural and engineering principles to define and deliver technology that provides better customer experiences and business efficiency whilst reducing business cost. We'd love for you to be yourself - analytical, curious and unafraid to learn new skills … expertise in relational and non-relational database technologies, backed by expertise in engineering practice and architectural and engineering principles. In addition, you'll need experience in software design and implementation, security, cloud, infrastructure as code and CI/CD and relevant hardware. As well as all this, we'll More ❯

the real-time economy. AI & Data-Driven Decision Making - Establishing AI Incubator & Labs teams to explore how AI can enhance payments, fraud detection, and customer experiences. The Greenfield US Bank Initiative - Building a new event-streamed bank from the ground up, leveraging the latest in bank-grade platform infrastructure. … updates. Migrating message queuing systems, specifically transitioning from MSMQ to Kafka. Ensuring applications are cloud-ready without unnecessary functionality rewrites. Person Specification Essential: Strong experience with .NET 6-8 and C#. Deep understanding of SQL and relational databases. Experience with Azure (or AWS) and cloud-based architectures. Knowledge … of Kafka for messaging and event-driven processing. Proficiency in Docker and containerisation. Strong experience developing and maintaining Web APIs. Preferred: Experience in cloud native application using Azure and Kafka Experience working with CI/CD pipelines. An understanding of WinForms & WCF for maintaining legacy applications. Please More ❯

the real-time economy. AI & Data-Driven Decision Making - Establishing AI Incubator & Labs teams to explore how AI can enhance payments, fraud detection, and customer experiences. The Greenfield US Bank Initiative - Building a new event-streamed bank from the ground up, leveraging the latest in bank-grade platform infrastructure. … applications are cloud-ready without unnecessary functionality rewrites. What we're looking for/Skills that will help you in the role Essential: Strong experience with .NET 6-8 and C#. Deep understanding of SQL and relational databases. Experience with Azure (or AWS) and cloud-based architectures. Knowledge … of Kafka for messaging and event-driven processing. Proficiency in Docker and containerisation. Strong experience developing and maintaining Web APIs. Preferred: Experience in cloud native application using Azure and Kafka Experience working with CI/CD pipelines. An understanding of WinForms & WCF for maintaining legacy applications. This More ❯

maximizing value to our business. We are a dynamic department of talented individuals, eager to learn and innovate to support our colleagues and enhance customer experience. We provide critical infrastructure to millions, making it a compelling place to work. If you care about making a difference, we'd love … To The Role As we migrate from SAP ECC to S/4HANA, your role includes managing support during this transition. You should have experience leading technical teams, understanding SAP modules (FICO, HR, Procurement), and SAP best practices. Strong problem-solving, communication, and interpersonal skills are essential. Desirable skills More ❯

Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯