1 of 1 Customer Experience Jobs in Croydon

professionals. You'll work in close partnership with the senior leadership team to ensure that Tropic continues to thrive and innovate in the digital space. From sales growth and customer experience to digital transformation and platform optimisation - this role covers it all. Key Responsibilities Strategic Leadership Lead all digital marketing and e-commerce initiatives that align with and … to measure success, identify areas for improvement, and inform strategy. Lead the development of the digital trading activity to support peak sales periods and product launches. Anticipate trends in customer behaviour and implement both proactive and reactive strategies to maximise performance. Budget & Performance Management Prepare, manage and track the full digital and e-commerce budget, ensuring all spend is … actionable insights and detailed reporting to inform ongoing strategy. Continuously research competitors and benchmark performance to maintain Tropic's leadership in the category. What we're looking for Proven experience in a senior digital marketing and/or e-commerce leadership role, ideally within a high-growth DTC or consumer brand. Demonstrated ability to lead successful teams and manage More ❯