Customer Experience Job Trends in Croydon

Customer Experience (CX)
South London > Croydon

The table below provides summary statistics and salary benchmarking for jobs advertised in Croydon requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 11 September 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Sep 2026
Same period 2025 Same period 2024
Rank 27 - 26
Rank change year-on-year - - -
Permanent jobs citing Customer Experience 1 0 2
As % of all permanent jobs in Croydon 0.41% - 2.15%
As % of the Processes & Methodologies category 0.58% - 2.20%
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £33,040 - -
South London median annual salary £35,000 £65,000 -
% change year-on-year -46.15% - -

All Process & Methodology Skills
Croydon

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Croydon.

Permanent vacancies with a requirement for process or methodology skills 172 70 91
As % of all permanent jobs advertised in Croydon 70.78% 86.42% 97.85%
Number of salaries quoted 153 13 36
10th Percentile £29,808 - £29,366
25th Percentile £45,000 £34,250 £41,250
Median annual salary (50th Percentile) £55,000 £55,000 £57,500
Median % change year-on-year - -4.35% +4.55%
75th Percentile £67,500 £58,750 £83,750
90th Percentile £97,000 £74,050 £86,000
South London median annual salary £55,000 £55,000 £55,000

Customer Experience
Job Vacancy Trend in Croydon

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in Croydon.

Customer Experience job vacancy trend in Croydon

Customer Experience
Salary Trend in Croydon

Salary distribution trend for jobs in Croydon citing Customer Experience.

Salary distribution trend for jobs in Croydon citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in Croydon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Local Government
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Housing
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Housing Association
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) Resource Management
1 1 (100.00%) Time Management
Qualifications
1 1 (100.00%) DBS Check