2 of 2 Customer Experience Jobs in Darwen

Project Manager - Blackburn, Lancashire Project Manager, Software, Autotask PSA, Solution Delivery, Customer, Budget, Enterprise software This leading Software Solutions provider based in Blackburn are looking for an experienced Project Manager to take ownership of Project delivery and manage communication with customers and other stakeholders. This is a senior role ideal for someone who combines a passion for software and … customers in mind Product project financial reports from all resources and partners involved in project delivery Ensure project hand-over takes place to software support and account management Core experience 5+ years experience providing project management of IT solution delivery Background working in delivering projects within software development and providing support of the product afterwards Using Autotask projects …/other PSA solutions Excellent communication and stakeholder management skills Experience working with Enterprise software Strong commercial acumen whilst managing projects including plans, budgets, delivery and customer aftercare They are offering a competitive salary and package in a supportive, collaborative culture where your input will be valued. They offer opportunities for progression in this growing software company where More ❯

opportunity to join our Digital Operations Team as a Web specialist. The Web specialist will support web experimentation and optimisation on the TV Licensing website, aiming to enhance user experience, promote self-service and boost conversion rates through strategic, data-informed experimentation. This is an exciting opportunity for an individual who thrives in a fast-paced, data-driven environment … channels. The role requires excellent attention to detail and stakeholder management skills due to close collaboration with both internal Capita and external BBC stakeholders. The successful candidate will previous experience as a Web specialist, Experimentation Analyst or CRO Analyst. This is a full time permanent role, offering hybrid working (assigned office Darwen, Lancashire) with limited travel to client sites. …/B tests, ensuring these align with both user needs and business objectives. Ability to proactively identify and troubleshoot issues during implementation. What you'll need to bring: Demonstrated experience in web experimentation and conversion rate optimisation Strong data analysis skills (web analytics, user behaviour analysis, and testing methodologies) Experience in designing web experiments (e.g. completing test briefs More ❯